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“Close to DIA, good price, nice breakfast” 4 of 5 bubbles
Review of Country Inn & Suites By Carlson, Denver International Airport

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Country Inn & Suites By Carlson, Denver International Airport
Ranked #49 of 154 Hotels in Denver
The Netherlands
Level Contributor
84 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
“Close to DIA, good price, nice breakfast”
4 of 5 bubbles Reviewed 17 September 2012 via mobile

We chose this hotel based on earlier reviews and it lived up to the expectations: the hotel is very conveniently located close to DIA and via Hotels.com we got a reasonable price (under $100).

Front desk was very accurate, nice and friendly. They had free fresh cookies at the counter and I always find that a nice touch.

Room was spacious and clean, beds crispy and soft and it we did not here a single sound.

Breakfast was fantastic: huge variety on both hot and cold items, real fresh fruit salad, everything was there.

We did not drive to downtown, so I don't know the distance, but for the airport this is definitely a great option.

Would surely recommend and will come again!

  • Stayed September 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Lucas5915
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrntDskManager, Front Office Manager at Country Inn & Suites By Carlson, Denver International Airport, responded to this review, 18 September 2012
Lucas5915,

I think that's awesome we lived up to your expectations after reading other reviews of our hotel, either on TripAdvisor or other websites. It's very important to us that we meet and exceed our guests expectations, so thank you for sharing those with us! We hope to see you again soon.
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1,081 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (113)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
holland
Level Contributor
88 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 bubbles Reviewed 15 September 2012 via mobile

We stayed here 3 nights, booked in advance. We came in with an international flight from Iceland. We arrived 9.15 pm. Exhausted. We had to wait in line to check in. Only one receptionist on duty, who was meanwhile answering the phone many times, and sighing and complaining all the time. I looked around me, there was someone in the lobby, standing idly nearby, he was not waiting in line: was he staring and observing us? Did the receptionist notice him?
We went to our room. We were thirsty. However all vending machines were out of order. But one of the employees nicely handed me 2 bottles of water. We started to get ready to go to bed, than the hotel phone in the room rang. My husband answered the phone. Someone saying he was the hotel mananger and very, very sorry, but there were computer problems, we were not checked in correctly. Could we give once more the creditcard number and name? We were not sharp enough. When my husband put down the phone he sensed the danger. He jumped into his clothes and ran down to the reception. They told him they had not phoned. He ran back to the room. We made an emergency call by cellphone to our country and were fast to block the card. We were on time! Faster than the criminals, who however tried to buy stuff with our card. However it was such a shock. We didn't feel safe in the hotel anymore. We asked the next day for the manager, she already knew. We felt sorry she didn't contact us herself first to speak to us. This had a big impact on us. She said more hotels were bothered by criminals. They would block the straight entry to the room phone from outside. One employee said it was no use to inform the local police. So we didn't. Was it handled correctly we wonder. Did the hotel do enough to stop this kind of criminality?

Stayed August 2012, travelled as a couple
Helpful?
2 Thank julaHolland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrntDskManager, Front Office Manager at Country Inn & Suites By Carlson, Denver International Airport, responded to this review, 18 September 2012
julaHolland,

First of all, I am very sorry that you experience at our hotel was less than satisfactory. Unfortunately, we had a scam artist calling up to rooms that evening pretending to be a member of management, asking for a credit card. Thankfully, we were able to determine what was going on, and changed our phone system so that anyone who calls into the hotel cannot dial a hotel room directly without going through the front desk, who would ask for the name of the guest registered to the room before connecting them. Our manager was just arriving that morning when you met with her, and she was making arrangements to change our phone system at that time. I'm so sorry this happened to you during your stay with us. Please let me know if there is anything I can do further for you regarding this matter.
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Scottsdale, Arizona, United States
1 review
5 of 5 bubbles Reviewed 15 September 2012

We have been staying at this hotel, 3+ days, every month since the hotel first opened. From Day 1 they have treated us like family and we would not even think about staying anywhere else when in Denver! Everyone from Management (Dana and Dustyn!) through all the staff at the front desk, and an old friend that led us to this hotel site (Steve!) always meet us with a smile and the absolute BEST service during our stay. Cannot say enough about this group of professionals. Kudos to all!

Room Tip: Third floor and up tend to be a little quieter (away from elevators)
See more room tips
  • Stayed September 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Debbi H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrntDskManager, Front Office Manager at Country Inn & Suites By Carlson, Denver International Airport, responded to this review, 18 September 2012
Debbi H,

It's always great to see yourself recognized in a review - thank you for giving myself, Dana, and Steve recognition in your TripAdvisor review. By this point, we consider you part of our family, and I'm sure glad we have had the opportunity to host you all these times. See you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ogden, Utah
Level Contributor
47 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 10 September 2012

Stayed for three nights and was very satisfied with the service. The room was very clean, not just wiped down. The front desk people were patient and answered all my questions. They were very helpful. We were able to save money by not paying for parking, and eating from the Big breakfast that the hotel serves for free. We were able to print off our flight boarding passes at the hotel. We stayed on the 5th floor which was quiet. In walking distance were other eating establishments. The hotel had a excellent location, quiet and friendly so we were able to take a walk. And just minutes away from shopping and events. The hotel was also reasonably priced. Very, Very Satisfied!!

  • Stayed September 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Raelene K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrntDskManager, Front Office Manager at Country Inn & Suites By Carlson, Denver International Airport, responded to this review, 12 September 2012
Raelene K,

"Very, very satisfied." Love hearing those words regarding our property! Thank you for sharing your experience with TripAdvisor, and we will see you again, hopefully soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kansas City, Missouri
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 10 September 2012

My GF and I were in Denver for the weekend on our hiking trip to the Rocky Mountains and we stayed at this hotel on two separate nights on that same weekend. The service was great and the room had a mini-fridge and a microwave, which was a huge plus compared to most other hotels that I've stayed at. In addition the best part was the breakfast, which is the best hotel breakfast I've had anywhere. They had hot items, including waffle maker, and plenty of bagel and breads, as well as hot chocolate, yogurt, an assortment of other drinks, coffee, and I'm probably missing something else as well.

The best part was when we finished our grueling hike, we decided to ditch our campsite and wanted a nice bed and a shower so I called and we were able to immediately book a room that night for a fair price and so this hotel performed great on our weekend trip. I would definitely book this hotel again when I visit Denver and I would recommend this to all my family and friends as well.

  • Stayed September 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ming C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrntDskManager, Front Office Manager at Country Inn & Suites By Carlson, Denver International Airport, responded to this review, 12 September 2012
Ming C,

I like that you chose us for a place to stay during your trip to Colorado - sounds like it was a great stopping point! We appreciate the high scores and thorough review of our property and its amenities. I would love to see you on your next visit from Kansas City.
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Red Deer, Canada
1 review
5 of 5 bubbles Reviewed 10 September 2012 via mobile

Just wanted to say that this hotel is wonderful, staff, rooms, and breakfast all above par! We had a short layover with 3 kids and this property was the best sleep I have while on vacation. If you are just stoping for the night or staying long term stay here.

Stayed September 2012
Helpful?
Thank Stacy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrntDskManager, Front Office Manager at Country Inn & Suites By Carlson, Denver International Airport, responded to this review, 12 September 2012
Stacy B,

Glad to hear your stay with us was so pleasant; it was great to hear that your family enjoyed the stay so much!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pacifica, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 6 September 2012

The driver of the complimentary airport shuttle was very personable. Registration was smooth upon arrival and departure. The breakfast hosts were so pleasant. There is a wide assortment of breakfast items. The gym is tiny, but it is clean and the cardio equipment was high quality.

  • Stayed August 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank LettyFa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrntDskManager, Front Office Manager at Country Inn & Suites By Carlson, Denver International Airport, responded to this review, 10 September 2012
LettyFa,

You touched on so many departments during your review - thank you for sharing your story! It's always nice to read about a guest's experience, and it's really nice to read about one like yours. Thanks for writing in and we will see you on your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Country Inn & Suites By Carlson, Denver International Airport

Property: Country Inn & Suites By Carlson, Denver International Airport
Address: 4343 Airport Way, Denver, CO 80239-5796
Phone Number:
Region: United States > Colorado > Denver
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#23 Romantic Hotel in Denver
#27 Business Hotel in Denver
#28 Family Hotel in Denver
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Country Inn & Suites By Carlson, Denver International Airport 3.5*
Number of rooms: 192
Reservation Options:
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Also Known As:
Country Inn & Suites By Carlson, Denver International Airport Hotel Denver
Country Inn And Suites By Carlson, Denver International Airport
Country Inn Denver
Denver Country Inn

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