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Country Inn & Suites By Carlson, Denver International Airport
Ranked #50 of 154 Hotels in Denver
Malmesbury, United Kingdom
Level Contributor
248 reviews
152 hotel reviews
common_n_hotel_reviews_1bd8 213 helpful votes
“Clean and convenient”
4 of 5 bubbles Reviewed 4 May 2014

Coming or going from Denver Airport the hotel provides all that is required. Large bright clean rooms at realistic prices. It lacks for little albeit the breakfast room has no atmosphere and it was the one weak point. Various items had been by 0830 devoured and the replenishment was not particularly swift. Also the floor was in need of cleaning, food dropped by earlier guests lay on the floor and did not inspire one to enjoy the overall eating experience.

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank MalmesburyDave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
codenair, Director of Sales at Country Inn & Suites By Carlson, Denver International Airport, responded to this review, 9 May 2014
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your clean room! However, we are sorry to hear that your experience with our “Be Our Guest” hot breakfast was less than exceptional. Our goal is to ensure fresh food is provided and that each item is available for all of our guests. Your review gives us the opportunity to correct deficiencies that we may have in our service. We hope that we have another opportunity in the future to show you just how seriously we take our reviews and provide you with that experience that allows you to say "I Love This Country"!!
Best regards,
Christine
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1,081 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (113)
Date | Rating
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English first
Tulsa, Oklahoma
Level Contributor
54 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed 24 April 2014

A little bit far away from the airport(10mins driving) , but I don't think there are many hotels around the Denver airport... so plan 20 mins if you have a rental car to return. breakfast was good. Staff was helpful!

Stayed May 2013, travelled as a couple
Helpful?
Thank phishinghan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
codenair, Director of Sales at Country Inn & Suites By Carlson, Denver International Airport, responded to this review, 9 May 2014
Thank you for your feedback! We are pleased that you were able to take advantage of our 24 hour, hotel operated, airport shuttle service! The complimentary Be Our Guest hot breakfast buffet is always a nice way to start the day, especially those really early mornings! We hope that the next time you find yourself looking for accommodations in Denver you will consider staying with us again!
Best regards,
Christine Fridlund
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Milpitas, California
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed 18 March 2014

We stayed at this hotel from March 7th to March 10th, 2014. After first night, I noticed lots of welts all over my arms, legs, neck and face. At first I thought it was just an allergic reaction, but after coming back home, I checked with two doctors, one of them is a Dermatologist, confirming that they were bedbug bites. Then I called the Hotel Manager and left a message about the Bed Bugs. I still haven't heard back from them after four days.
This hotel is in horrible condition. I will never recommend this hotel.

  • Stayed March 2014, travelled with family
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
8 Thank Shirley P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
codenair, Director of Sales at Country Inn & Suites By Carlson, Denver International Airport, responded to this review, 24 March 2014
The Country Inn & Suites Denver International Airport and the Carlson Rezidor Hotel Group will work diligently to ensure any claim is fully investigated. We appreciate you bringing this matter to our attention. Please contact the hotel directly, and ask for Ketsana Khountham, Gerenal Manager.
Sincerely,
Christine Fridlund
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RJ
Level Contributor
70 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed 8 March 2014 via mobile

Stayed here with my family because we had an early flight the next day. Close to different restaurants, confortable beds, have an indoor pool an friendly people. Breakfast with fruits, eggs, waffles and cereals. Good location, took us about twenty minutes to leave the hotel, return our car and get our boarding passes.

Stayed January 2014, travelled with family
Helpful?
1 Thank RiodeJaneiroCris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
codenair, Director of Sales at Country Inn & Suites By Carlson, Denver International Airport, responded to this review, 24 March 2014
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed so many things about your stay. It is nice being relatively close to Denver International Airport and being able to drop off those rental cars before you get on the plance, one less thing to worry about! We hope that if you find yourself back in Denver that you will stop in for another stay!!
Best regards,
Christine Fridlund
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France
Level Contributor
91 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 bubbles Reviewed 1 March 2014 via mobile

We stayed one night having landed at the airport late and didn't want to drive up to skiing on a dark snowy night. The room was large and comfortable, the breakfast plentiful. There are a number of restaurants close by. There was obviously a Pokemon convention going on nearby whilst we were there as there were lots of people in fancy dress which was surreal . Good option for the airport .

Stayed February 2014, travelled with family
Helpful?
Thank Claire M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
codenair, Director of Sales at Country Inn & Suites By Carlson, Denver International Airport, responded to this review, 24 March 2014
Thank you for choosing to stay with us! We are so happy that you enjoyed your time here with us and that you found it to be entertaining as well! That was definitely a fun visual weekend for us!!
I cannot guarantee that kind of fun each time that you stay with us, however it is always our goal to deliver a positive experience. I hope that when you travel through Denver again that you will come and stay with us again!
Best regards,
Christine Fridlund
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
58 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 25 February 2014 via mobile

I booked this Hotel over Priceline and was more than satisfied. Big nice and clean room with an excellent breakfast and a free Shuttle to the Airport - 15 minutes drive - that runs every 45 minutes. The staff was very helpful and nice. There are many restaurants in a walkable distance!

Stayed February 2014
Helpful?
1 Thank NaNoTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
codenair, Director of Sales at Country Inn & Suites By Carlson, Denver International Airport, responded to this review, 26 February 2014
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that we exceeded your expectations! It is great having our own hotel operated, 24 hour, airport shuttle service! And our little neighborhood really does offer quite a variety of restaurants to chose from. We hope to see you the next time you are traveling through Denver!
Best regards,
Christine Fridlund
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Middlesex, UK
Level Contributor
152 reviews
109 hotel reviews
common_n_hotel_reviews_1bd8 169 helpful votes
4 of 5 bubbles Reviewed 25 January 2014

We booked a 2-night stay at the Country Inn & Suites in September 2013 at the start of a tour around the U.S. and Eastern Canada. We had booked using ‘Ebookers’ online and prior to our arrival the hotel answered a few queries promptly by email which was helpful. We chose this hotel as we had a hire car booked which was to be picked up from near the airport so it made sense to stay near there. We travelled into Denver by taxi in the day and it only took about 20-minutes (cost $35).

A complimentary shuttle is advertised on the hotel website and this is how we arrived at the hotel. We did have quite a long wait for it to arrive and a couple who travelled with us had waited for nearly an hour. In addition the shuttle phone number was not answered on any occasion and so we had to call the hotel directly. However this was the only downside to our stay.

We had booked a executive king studio suite with breakfast included. We were allocated room 415 which faces over the back car park and towards the mountains. The room was a very good size with a separate area with sofa along with efficient air con. It was slightly dated in decoration but was clean and non fussy. The bed was very comfortable. The shower water pressure was good with copious amounts of hot water and the bathroom had plenty of towels and flannels. Free internet is also included in the cost of the room along with breakfast which was a good start to the day with fresh fruit, healthy options and both hot and cold buffet.

There is a swimming pool and gym which although we did not use on our visit looked a good size. Staff in reception were helpful and ordered taxis when we needed them and it was a nice touch having coffee and cookies in the foyer all day.

To summarise, it is a good quality hotel situated fairly close to the airport and only about a 20-minute taxi journey into Denver. You may wish to just take a taxi from the airport rather than wait for the shuttle which can take a while if you have just missed it. It is also well placed for picking up hire cars to continue your journey.

Denver itself is an interesting city and I think it is worth allowing a day to explore it rather than immediately continuing your journey onwards, we used it to start recovering from jet-lag as well. We spent a day in the city and finished off with a meal at the internationally famed ‘Buckhorn Exchange’ which is heaven for meat-eaters. Excellent steaks - beef, buffalo and elk are cooked exactly as ordered along with the option to try crocodile or rattle snake (we didn’t!!). Bookings are normally advised and we did this by email before we left the UK.

Room Tip: If you are in a hurry, catch a taxi (cab) from the airport to save time waiting for the shuttle.
See more room tips
  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank EmmaDurnford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
codenair, Director of Sales at Country Inn & Suites By Carlson, Denver International Airport, responded to this review, 26 February 2014
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed so many of our amenities. We look forward to your next stay.
Sincerely,
Christine Fridlund
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Country Inn & Suites By Carlson, Denver International Airport

Property: Country Inn & Suites By Carlson, Denver International Airport
Address: 4343 Airport Way, Denver, CO 80239-5796
Phone Number:
Region: United States > Colorado > Denver
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#23 Romantic Hotel in Denver
#27 Business Hotel in Denver
#28 Family Hotel in Denver
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Country Inn & Suites By Carlson, Denver International Airport 3.5*
Number of rooms: 192
Reservation Options:
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Also Known As:
Country Inn & Suites By Carlson, Denver International Airport Hotel Denver
Country Inn And Suites By Carlson, Denver International Airport
Country Inn Denver
Denver Country Inn

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