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Hyatt Regency Denver At Colorado Convention Center
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Reviews (4,692)
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3,047
1,224
288
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3,047
1,224
288
82
51
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All reviewsconvention centerpeaks loungestreet mallgreat hotelattending a conferencewithin walking distancelobby barhigh floorself parkinghot tubmountain viewbusiness tripconvenient locationlight railfew blocksdowntown areacoors field
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3,377 - 3,382 of 4,692 reviews
Reviewed 4 April 2014

The hotel was great. It was big and roomy. It is well attended and everyone took pride in their work. The front desk staff was amazing. I work in customer service and I have to applaud whoever trained their workers on customer satisfaction.

  • Stayed: April 2014, travelled on business
    • Value
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Review collected in partnership with Hyatt Hotels
Thank Lakeidra G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RegencyHyatt, Manager at Hyatt Regency Denver At Colorado Convention Center, responded to this reviewResponded 6 April 2014

Dear Lakeidra,

I really appreciate you taking the time to write this wonderful review! I t is so wonderful to hear that our staff took great care of you and that you enjoyed our hotel. I hope we can welcome you back again!

Jackie Franke
Hotel Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2014

Excellent place to stay. Staff was very helpful. Never a wait at anytime for service. Altitude restaurant was very good. I was given an excellent suite which was well appointed and clean. The business rate was excellent and included breakfast and late checkout. Overall a great place to stay if you need to be near the convention center.

  • Stayed: April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank John C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RegencyHyatt, Manager at Hyatt Regency Denver At Colorado Convention Center, responded to this reviewResponded 6 April 2014

Dear John,

Thank you for the raving review! It is so wonderful that our staff took great care of you and provided excellent service! It sounds like you were able to enjoy our business plan rate and overall hotel. I hope we can welcome you back again soon!

Jackie Franke
Hotel Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2014

We stayed here with our two 13 year old girls for spring break and loved it. It is located near 16th street mall and several restaurants to choose from that are close by. The staff was super nice and they made a lot of efforts to make the trip special to our girls. Room was amazing!!!!

Room Tip: Higher floors seem to be quieter
  • Stayed: March 2014, travelled with family
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Thank Eric C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RegencyHyatt, Manager at Hyatt Regency Denver At Colorado Convention Center, responded to this reviewResponded 3 April 2014

Dear Eric,

Thank you for the wonderful review! I am so happy that you were able to enjoy your spring break with us. It is so wonderful that our staff took great care of you and created a memorable trip. I hope we have the chance to welcome you back again in the future.

Jackie Franke
Hotel Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2014

This is a great hotel to stay at if you are attending a conference at the convention center across the street. It also is within easy walking distance to the 16th Street mall.

The rooms are nice. Stayed in a room with a mountain view. The room was average in size, but did feature a chair and desk with a workstation.

The staff are very nice and extremely helpful!

The reason for the average rating was that the places to eat within the hotel were okay; the 24-hr convenience store is very expensive. There also is no gift shop, which was disappointing since this was our first time in the city.

In-room complimentary wifi was very nice to have, though it could have been free because we were staying here for a conference.

Stayed: April 2014, travelled on business
Thank moravian99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RegencyHyatt, Manager at Hyatt Regency Denver At Colorado Convention Center, responded to this reviewResponded 3 April 2014

Dear Moravian99,

Thank you for this review and providing your feedback. I want to thank you for your comments regarding our Perks coffee shop and other dining options. I can assure you they do not go unnoticed. I am happy to see that you enjoyed your interactions with our staff and I hope we have the opportunity to welcome you back again.

Jackie Franke
Hotel Assistant Manger

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Reviewed 1 April 2014

The hotel was very clean, beautiful view and a wonderful staff. The food in the restaurants was excellent with the exception of Peaks. While Peaks had a wonderful view the feed was not that good. But there were other options available for food. Peaks just had a great view of the city.

  • Stayed: March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hyatt Hotels
Thank rosemaryh194
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RegencyHyatt, Manager at Hyatt Regency Denver At Colorado Convention Center, responded to this reviewResponded 19 April 2014

Dear rosemaryh194,

Thank you for your review. I appreciate the great comments about our staff, and we will be sure to share those with them. I'm remiss that the food at Peaks wasn't quite up to your standards. We'd love to have the opportunity to try again up there with you; the view really is amazing.

Joshua Starr
Hotel Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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