It was a nice hotel and very business friendly, but the Renaissance's I'm used to are better than this. As usual the staff was great, but there were some issues.
Nice hotel, great spot downtown.
Conference rooms were tiny. Extremely tiny. We booked a conference room for 20+ people and the room that was supposed to fit this was extremely cramped.
All the huddle rooms in the business center were cordless. Ports for HDMI, VGA, etc. but 0 hookups. I know I should have brought my own, but when I asked the receptionist she had never heard of "VBA" cords but she would add it to the list of possible business needs. I have stayed at Renaissance's that had cord pouches in every room (HDMI, VGA, Stereo/Aux, RCA, DVI) and a 5 star downtown hotel doesn't have a monitor plug for their own TVs/Projectors in a business center?
Multiple colleagues had issues with the doors not locking. I actually had to leave my room unlocked to find someone to fix it (room service wouldn't answer).
Every time I used the valet it took 20-30 minutes to get the car. I think the one valet was stoned because he kept going back and forth forgetting keys and who had called. Had to watch his boss tune him up. A bit depressing.
My biggest issue was the room itself. Extremely small if you get a single King on the upper floors. Spend the extra dollar and get the Suite. I could barely spread out the Ironing board.
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