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Hilton Garden Inn Denver Downtown
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Reviews (1,207)
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All reviewsconvention centerstreet mallgreat locationfront desk stafftwo blocksvalet parkingnice hotelwithin walking distancehotel restaurantmountain viewwould definitely stay here againvalet servicebreakfast buffetcoffee makerpepsi centercookiescoors field
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1,079 - 1,084 of 1,207 reviews
Reviewed 12 September 2011

We stayed here for the Labour Day weekend and then came back before we returned home to the UK. Staff were excellent and gave us some good advice. Rooms were great and reasonable as was the bar and breakfats. Will return.

  • Stayed: September 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank ProfRussel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
crtorsleff, General Manager at Hilton Garden Inn Denver Downtown, responded to this reviewResponded 17 September 2011

Dear ProfRussel ,

On behalf of the entire team at the Hilton Garden Inn Denver Dowtown thank you for your recent review. We strive to provide great service to all of our guests. We are glad you enjoyed your stays and hope to see you back in Denver soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 September 2011

We stayed here for a conference and what a great hotel. The beds are to die for. We asked about pizza places, they brought menus to our room. Would stay again

  • Stayed: June 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank redrn13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
crtorsleff, General Manager at Hilton Garden Inn Denver Downtown, responded to this reviewResponded 9 September 2011

Dear redrn13,

On behalf of the entire team at the Hilton Garden Inn Denver Dowtown thank you for your recent review. We strive to provide great service to all of our guests. We are glad you enjoyed your stay and hope to see you back soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 September 2011

I had the BEST experience at the Hilton Garden Inn - downton, which could have gone soooo negative. Accidentally locked my key clicker in the car. Valet Sean could not reopen the car with the key. He went out of his way to find a kit to get inside and unlock the vehicle and found the clicker underneath the seat.

IF it were not for Valet Sean, I may have had to spend $$$ for a locksmith and spend the night at the hotel.

Thank you SEAN for going above and beyond to help a hotel guest!!! You deserve a "customer service" award!!!!

Ms. Jones

  • Stayed: September 2011, travelled with friends
    • Service
Thank HARRIET J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
crtorsleff, General Manager at Hilton Garden Inn Denver Downtown, responded to this reviewResponded 9 September 2011

Dear Harriet J,

On behalf of the entire team at the Hilton Garden Inn Denver Dowtown thank you for your recent review. We strive to provide an outstanding experience to all of our guests on a daily basis and we will recognize Sean for his outstanding service. We are glad you enjoyed your time with us and hope to see you back soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 August 2011

Comfortable, roomy, great staff; very convenient (one block) to the Colorado Convention Center. While I didn't ride it, the hotel is also very close to the light rail system.

  • Stayed: August 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
Thank mhgolf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
crtorsleff, General Manager at Hilton Garden Inn Denver Downtown, responded to this reviewResponded 9 September 2011

Dear mhgolf,

On behalf of the entire team at the Hilton Garden Inn Denver Dowtown thank you for your recent review. We strive to provide an outstanding experience to all of our guests on a daily basis. We are glad you enjoyed your stay and hope to see you back soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 August 2011

This Hotel was really good. We had a really good stay in the hotel. Flat screen TV and free wifi which was really good. The wifi wasn't the fastest, but good enough to check email and news. The swimming pool and gym were very nice, although getting to them was difficult as there was only one elevator that made it down to the basement. The location was good as well, very close to 16th ave which is the main shopping area of Denver. I felt safe walking back to the hotel late at night. All taxi/shuttle drivers know where the hotel is so that was a huge plus as well. The hotel was value for money in my opinion. The only thing I wished that was better would be the daily cleaning of the room, it was way too slow. Sometimes we would go out in the morning at come back at 3pm and the room still had not been serviced. Other than that I would definitely recommend this hotel.

Room Tip: Great rooms, Iron and Ironing board included
  • Stayed: August 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank worldtraveler0632
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
crtorsleff, General Manager at Hilton Garden Inn Denver Downtown, responded to this reviewResponded 30 August 2011

Dear Worldtraveler0632,

On behalf of the entire team at the Hilton Garden Inn Denver Dowtown thank you for your recent review. We strive to provide an outstanding experience to all of our guests on a daily basis. We are glad you enjoyed your stay and hope to see you back soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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