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“Excellent service. Friendly and spotless!”

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Hilton Garden Inn Denver Downtown
Ranked #25 of 158 Hotels in Denver
Certificate of Excellence
Reviewed 24 August 2013

I stayed at the HGI Downtown Denver for business recently, and the efforts of the front desk staff were outstanding.

There is no concierge, but that didn't stop Chanel from spending a half an hour out of her day researching the best spots to hike within 30 minutes of Denver! She nailed it, and in a time crunch found us an outstanding hiking spot (Mount Falcon, if you're interested), where we spent the rest of our day. We had a couple people to pick up before we left that weren't close by, and she even found a perfect route with no wasted driving/time.

Chanel was great, but really, so was the rest of the staff. Even the valets were super friendly and helpful... and the amazing thing was, they did it all without trying too hard or being annoying!

I was really happy with my stay. It was quiet. The restaurant has good food. It was spotless.

If this is an option you're considering, stay here.

Enjoy Denver!

  • Stayed: August 2013, travelled on business
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1  Thank MichaelCaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DSBelden, General Manager at Hilton Garden Inn Denver Downtown, responded to this reviewResponded 3 September 2013

Thank you for your recent stay with us as well as the great comments about the hotel. Chanel is a rock star at the front desk and I will make sure she sees your great review!

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Reviews (1,128)
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776 - 782 of 1,128 reviews

Reviewed 23 August 2013

I was attending a conference across the street at the Hyatt. This hotel is in a great location. Just a few block from all the activity on 16th street. I brought the RTD in from the airport. Dropped me off just 2 blocks away from the hotel for $11. Hot tub is nice, but the pool is small and indoors. Staff was very friendly. Would gladly come back.

Stayed: August 2013, travelled on business
Thank Gfly86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louis B, Asst. General Manager at Hilton Garden Inn Denver Downtown, responded to this reviewResponded 24 August 2013

Thank you for reviewing our hotel! I'm glad that our location was convenient for your business at the convention center, and that you found our staff friendly. We hope to see you again when your travels bring you back to downtown Denver.

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Reviewed 22 August 2013

I've stayed here several times and always enjoy it. The convenience to both the Denver convention center and other businesses, as well as the main arteries of travel make it a handy place to stay. It feels safe enough to walk from even at night as a solo traveler, and for the location the costs are reasonable. Best rooms are of course on the west up high, facing the mountains.

  • Stayed: August 2013, travelled on business
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Review collected in partnership with Hilton Garden Inn
Thank justmartha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louis B, Asst. General Manager at Hilton Garden Inn Denver Downtown, responded to this reviewResponded 24 August 2013

Thank you for taking the time to review our hotel. We are pleased to hear that you found our location to be convenient for your downtown Denver trip. We appreciate your loyalty and hope to see you again soon.

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Reviewed 19 August 2013

The Hilton Garden Inn was in a great location for attending a conference at the Colorado Convention Center. There were just steps between the two locations, making a quick run to the hotel room convenient when needed. On the positive side, the rooms were decorated nicely, and all 3 rooms our party had booked had great views. The biggest problem we had was that the thermostat in two of the rooms didn't reflect a realistic temperature. It stated 68 degrees, but the room felt at least 75 or more. We did let the front desk know, but if maintenance ever fixed the issue, we were unaware. One room had to have a fan supplied by the front desk to make it comfortable for sleeping. Other issues were a mediocre breakfast and expensive parking ($31/night). All the staff was polite, though, and it's helpful to have a coffee shop downstairs. I'd stay there again, mostly for the convenience of the location to the Convention Center and 16th St.

  • Stayed: August 2013, travelled on business
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Thank Clarissa F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DSBelden, General Manager at Hilton Garden Inn Denver Downtown, responded to this reviewResponded 21 August 2013

I appreciate the review as well as your comments on how we can improve. We will check out the room you stayed in to make sure the HVAC is working properly. I hope to see you back at the hotel the next time your travel brings you to Denver!

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Reviewed 18 August 2013

The Hitlon Garden Inn was a little confused about how to get from the airport to they hotel. I received to wrong street name. The Bar and Dinner facilities were excellent. Alll the meals that I eat will completely cook and hot, did not have to wait for service. The hotel is located across the street from the convention center. I recommend staying at the Hitlon Garden Inn in downtown Denver, thanks.

  • Stayed: August 2013, travelled solo
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Review collected in partnership with Hilton Garden Inn
Thank Danny J. T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DSBelden, General Manager at Hilton Garden Inn Denver Downtown, responded to this reviewResponded 21 August 2013

I appreciate the great comments about our Food & Beverage team! We will make sure everyone giving directions has the correct street names so we do not get you lost on your next visit. We hope to welcome you back soon!

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Reviewed 13 August 2013

I stayed at Hilton garden Inn in downtown denver for a business trip and we had a great view of downtown Denver. The staff was great, Engineer named Curtis came and fixed our air conditioner problem very fast and was very polite. We will definately be returning to this hotel again.

Room Tip: room 1222 with a great view of invesco field.
  • Stayed: August 2013, travelled on business
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Thank steve d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DSBelden, General Manager at Hilton Garden Inn Denver Downtown, responded to this reviewResponded 21 August 2013

Thank you for choosing the Hilton Garden Inn Denver! Curtis is one of our rock-star employees and I will make sure he is rewarded for helping you during your stay. I hope to see you back soon!

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Reviewed 12 August 2013

I stayed her on vacation in early August. We had originally wanted a suite as we have two small children. I called a week in advance to ask for a view room. When we checked in they had us in a regular room, but it did have a view. We preffered the suite to the view (I had hoped to get both). They let us use the regular room until the suite was ready and once we moved the view was just as great if not better and the suite was spacious and clean.

The valet parking is a bit expenses, $31 a night, but not out of line for the area. We were able to call down as we were leaving the room and our car would be ready within minutes of getting downstairs. And they were always good about giving us cold water and offering directions.

The hotel has a small indoor pool and hot tub. Worked great for a short swim in the late afternoons. There were always clean towels and the pool are was clean.

They hotel staff was excellent. We called downstairs asking for silverware to eat leftovers and Jennifer brought us entire place settings. SO awesome.

Overall very happy with this hotel.

Room Tip: Room 714 has a view of the convention center and mountains.
  • Stayed: August 2013, travelled with family
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Thank laura a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DSBelden, General Manager at Hilton Garden Inn Denver Downtown, responded to this reviewResponded 21 August 2013

We appreciate your stay as well as the great comments about the hotel. I hope to see you back the next time your family travels to Denver!

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Additional Information about Hilton Garden Inn Denver Downtown

Address: 1400 Welton St, Denver, CO 80202-4217
Phone Number:
Region: United States > Colorado > Denver > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Denver
#18 Romantic Hotel in Denver
#20 Business Hotel in Denver
Price Range: £98 - £318 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Denver Downtown 3*
Number of rooms: 221
Official Description (provided by the hotel):
Centrally located between the 16th Street Mall and the 14th Street Streetscape the Hilton Garden Inn hotel in downtown Denver is right next to the Colorado Convention Center. Hilton Garden Inn offers a full buffet breakfast along with a full service restaurant and bar, Pi Kitchen & Bar. Grab an on-the-go meal from our Pavilion Pantry or a specialty coffee from our DazBog Coffee bar. Enjoy all the amenities you'll need for a perfect business or leisure stay at our Hilton Garden Inn Denver Downtown. Book your stay online today! ... more   less 
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Also Known As:
Hilton Garden Inn Denver Downtown Hotel Denver
Hilton Denver
Denver Hilton

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