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“Family Vacation”

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SpringHill Suites Denver Airport
Ranked #53 of 157 Hotels in Denver
Certificate of Excellence
Colorado Springs
1 review
“Family Vacation”
Reviewed 7 January 2014

We stayed for one night for an early morning flight out of DIA. The hotel is convenient, restaurants close by. The room was clean, staff helpful and breakfast provided in the morning. Would recommend.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Teresa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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540 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (77)
Date | Rating
  • English first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Easley, South Carolina
Level Contributor
47 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 7 January 2014

We us this type of hotel often due to having a larger family and I am normally. Very satisfied, we were staying here waiting for a flight out and the rooms are small, the pullout sofa bed is awful and it was in my opinion just very average. Our flight was cancelled and we actually switched hotels to something more comfortable.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank crouellette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Taryn C, Manager at SpringHill Suites Denver Airport, responded to this review, 20 January 2014
Dear Guest,

We are so sorry to hear that our hotel did not meet your needs. Bigger than a typical hotel room, our studio-style suites usually are seen as very spacious by our guests. With a kitchenette and separated spaces between the living area and the bed(s), many travellers have commented on how roomy their accomodations are compared to a typical guest room! I would love to have you stay with us again in the future to re-try one of our studio suites; our prices are comparable to other select service hotels, and with our free hot breakfast, indoor pool and spa, free high speed internet, and cocktail lounge we provide so much more for our guests to relax and enjoy.

Kind regards,
The Springhill Suites Denver Airport Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
NoVA
Level Contributor
144 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 5 January 2014

We stayed at the SpringHill Suites one night for an early morning flight out of DIA. The hotel is conveniently located near the airport. There is a shuttle but we had a rental car so did not use the service.

The room itself was very nice and clean. We had two queen beds, a sitting area, sink, mini-fridge, and microwave. The single TV was positioned in an odd location and the room had a narrow configuration. We stayed on the 4th floor and it was very quiet.

Morning breakfast was standard for this type of hotel. They had scrambled eggs, sausage, cereal, yogurt, oatmeal, toast, croissant, juice, milk, and coffee.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NoVAFamilyof4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baton Rouge, Louisiana
Level Contributor
95 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed 1 January 2014

Great location by DIA with convenient shuttle to airport when needed. Shuttle is scheduled about every 20 minutes, so we did not have any problem at all getting to airport in time for flight. Several good restaurants are close by--walking distance. The hotel was very modern--looked as though it was relatively new judging exterior style and room décor. We are Marriott rewards members and frequently stay at a Springhill Suites if we can. It is pretty much our favorite with the Marriott hotels. So, we have seen a good many with different styles and décor. As other reviews have noted, the breakfast is typical of this level in the Marriott chain--adequate, but good. Enjoyed having the coffee/tea bar available 24 hours. There is a lounge area in the lobby with a bar in the evening--did not partake, so I don't know prices. We experienced excellent customer service from the staff--no complaints at all. As for the room itself--very comfortable bed and pillows, nice separate sitting area from bed; good microwave, frig, coffee and sink area also separate from bed and bathroom--which is nice. Vanity is separate from bathroom which is helpful when more than one person is trying to get dressed and ready in the mornings. Only one TV which can be pointed toward the bed or the sitting area. It would be nice to have two TVs, though. The older style Springhill Suites had 2 TVs--one for bedroom and one for sitting area. We would definitely stay here again.

Room Tip: There are 3 floors--it is usually more quiet on the top floor.
See more room tips
  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank CajunCountryBR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Taryn C, Manager at SpringHill Suites Denver Airport, responded to this review, 20 January 2014
Dear Guest,

So glad that your recent stay was enjoyable and relaxing! Please feel free to stop by our cocktail lounge the next time that you are staying at our hotel - we have rolled-out some new light appetizers on our menu and are very excited for guests to try them out!

Warm regards,
The Springhill Suites Denver Airport Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tampa, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 December 2013

Great location, restaurants and gas station all right there! There is a Ruby Tuesday and Village Inn and several others! Only 6.5 miles straight shot to airport easy access. Dropped family returned rental car was back in 15 minutes.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank 63pamp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 30 December 2013

Great location for early airport departures. Clean, room had plenty of amenities (fridge, microwave, utensils) and the breakfast was more than enough. Had to go downstairs to get my own sheets and pillows for the pullout couch, but it was Christmas Day and they may have been short staffed. Service was friendly nonetheless. Would definitely stay here again!

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank girlblair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, GA
Level Contributor
55 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed 29 December 2013

I was only given one room key when I checked in, but our reservation was for four people. I asked for at least one more key because my family usually goes to the breakfast at different times. This was the first time we were offered only one room key for our whole family.

I received the statement under the door and found out that I was charged the full room rate again. I called the front desk to correct my statement because I already prepaid in full during my reservation. The lady who answered the phone confirmed that someone charged me again. I asked her to make a correction. She then asked me to call the manager on Monday for the correction. I was not happy about her solution because we were on vacation and may have not been able to contact her manager at the specific time. I asked if there was other option. She finally said she could void the second charge. Although the issue was resolved, I was not satisfied about the way she finally arrived solution.

The breakfast was SpringHill standard. Our room was clean and up to date. But our stay was not comfortable as it could have been due to the aforementioned shortcomings.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ChristinaF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Taryn C, Manager at SpringHill Suites Denver Airport, responded to this review, 31 December 2013
Dear Guest,

We always strive to offer the best, and so appreciate learning of opportunities where we could have served our guests better. Thank you for the feedback on your recent visit - the information about the room keys and the folio is very helpful to keep doing better and better when serving our guests. If there is anything further that we can do for you please feel free to reach out to us at the hotel directly - we are more than happy to do what we can to turn you into a repeat guest like so many others!

Warmest regards,
The Springhill Suites Denver Airport Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about SpringHill Suites Denver Airport

Property: SpringHill Suites Denver Airport
Address: 18350 E 68th Ave, Denver, CO 80249-6321
Region: United States > Colorado > Denver > Denver International Airport
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#37 Romantic Hotel in Denver
#42 Family Hotel in Denver
#46 Business Hotel in Denver
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — SpringHill Suites Denver Airport 2.5*
Number of rooms: 124
Reservation Options:
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Also Known As:
Springhill Suites Denver Airport Hotel Denver

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