The Sheraton Denver Downtown is an enormous Hotel - the first shock is at Reception where you could regularly have more 40 people lining up to check in but only 3 or 4 people at Reception.
While checking in I was asked whether I wanted a $5 discount per day on my room rate in exchange for not having any housekeeping!!! The message came across loud and clear - "do not expect much service at this hotel"'.
Food options are very poor. The Hotel Restaurant was not open on Sunday evening so the only other option was a bar/restaurant attached to the Hotel which is not part of the Hotel. It is called the Yard House - service at this restaurant (more like a bar than a restaurant) is very poor and the food was sometimes inedible.
Hotels this size are the reason why so many small boutique Hotels are springing up everywhere. You simply will not get good service at a large hotel.More
- Free Wifi