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Holiday Inn Express Denver Downtown
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Reviews (660)
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All reviewscomfort innbrown palacestreet mallcorner roomsister propertyyogurtvalet parkingrooms are smallfree breakfastconvention centerexcellent locationwithin walking distancewould stay here againbars and restaurantsfew blocksfront desk staffrockies game
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321 - 326 of 660 reviews
Reviewed 28 April 2014

We stayed here for a school trip because of the downtown location and the low prices. The shower was covered in hair when we got to our room .. I mean covered. It looked like bigfoot shaved his legs and no one cleaned up. Hence, the shower did not drain at all. After waking up the next morning I discovered that I was covered in bites ... definitely bed bugs. I would never stay here no matter how cheap!

  • Stayed: May 2013, travelled on business
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8  Thank Chelsey S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DenverComfortInn, Manager at Holiday Inn Express Denver Downtown, responded to this reviewResponded 7 May 2014

Dear Lovebird-Travels,

Thank you for staying at Comfort Inn Downtown and for taking the time to review your stay. We truly appreciate your willingness to share your comments.

It was quite concerning to read that you believed to have encountered a bed bug during the time of your stay. I am grateful that you informed us of this potential concern, and with due diligence, we promptly arranged to have the room you had occupied inspected by a third party pest control representative. I am pleased to inform you that their report indicates that there are no signs of bed bug activity present in the room. I know this does not put your mind entirely at ease as your situation is left unexplained, however, I felt it imperative to share this information with you.

Lovebird-Travels, we truly hope you will consider returning to Comfort Inn Downtown to allow us the opportunity to provide you with a better impression of your experience. Please do not hesitate to contact me if I may be of any personal assistance or provide you with any additional information.

Sincerely,
Brandt Ellwood
Bellwood@denvercomfortinn.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 March 2014

We stayed for a convention and did not stay much in the room. overall, this hotel was a relatively good value compared to the surrounding hotels. The room was fine other than some problems with the heating and cooling. But the free am breakfast made up for it. Make ur own waffles, coffee in to go cups, amazing sausage and tator tots.. Definitely one of the better free hotel breakfasts I've been to.

  • Stayed: March 2014
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2  Thank Michtravel2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 March 2014 via mobile

Attending a convention so the location is perfect. Besides there being a bit of dust in the bathroom shelf, the room was organized and clean. The staff was very courteous and attentive and room services was yummy and warm. There was only a lamp that was a bit broken but besides that it is great if you are attending a convention. It is not the hotel closest to it but it is near.

Stayed: March 2014, travelled on business
Thank Sheila M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 March 2014

nice place, good rooms, excellent breakfast with waffles and the location is superb. We walked to the heart of town which is two streets away. The street mall is a treat and a must see when in Denver. It is amusing and fun from 7pm onwards so refreshing and different.

  • Stayed: August 2013, travelled with family
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Thank onthemoveBangalore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 March 2014

I came to Denver with three friends and after having to switch hotels due to horrible experience we found our way to this amazing hotel. We were greeted by the front desk staff and immediately the stress of the previous experience dissolved. The staff was very friendly and accommodating and they were very knowledgeable about the area. The room was phenomenal and the beds were so comfortable. The breakfast was very good and you can not beat the location. We were able to walk to pretty much everything and it is very close to the 16th St. pedestrian mall with tons of things to do. It made our trip so enjoyable! Will definitely stay here again.

  • Stayed: March 2014, travelled with friends
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3  Thank Colby B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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