I was very frustrated when we entered our room to discover that instead of one king, we were given two double beds. They gave us a new room the next day, but the best they could do was one queen. There was no refrigerator for our restaurant leftovers, and they wanted to charge us an additional $15 to bring one up. One of two elevators for a 22-story hotel was broken for most of our stay, making frustrating waits to get down to breakfast and back to the room in time for early meetings. My door key stopped working one morning making me late to a meeting as it took so long to get down to the front desk and back to the room again. The water in the second room we got took forever to get hot, and the drain didn't drain. There was also no fan in the bathroom so the mirror steamed up and couldn't be used. The breakfast hours were lame (couldn't get breakfast before 6:30 am) and the eggs were lousy. Although the room was clean and the bed comfortable, this was a very unsatisfactory hotel experience for us. I would not recommend staying at this hotel.
- Official Description (provided by the hotel):
- An 11 million dollar renovation inspired by Colorado's beautiful outdoors brings a modern look and feel to this unique and affordable downtown Denver hotel. The Holiday Inn Express is Denver's newest premier hotel. Connected to our historic sister-property, the Brown Palace Hotel and Spa, the Holiday Inn Express features 231 guest rooms and suites, Complimentary Breakfast, Complimentary Wi-Fi, Valet Parking, state-of-the-art Fitness Center, and located in the heart of the city. ... more less
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- Also Known As:
- Comfort Inn Downtown Hotel Denver
- Comfort Inn Denver
- Denver Comfort Inn