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The Curtis Denver - a DoubleTree by Hilton Hotel
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Reviews (1,970)
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1,006
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Reviewed 13 May 2014

I think the hotel did a great job on all the interior design and the interaction. The customer service is friendly and helpful, too. Had a great time. This is so much better than my previous experience at San Diego Hilton. Last year when I stayed at San Diego Hilton hotel, the experience was so terrible that I vow never to book a Hilton room ever again. This time, having the Authority event hosted right at the hotel, I still hesitated for more than a month on if I should give Hilton another chance. Gladly, Curtis is cool! Love the creepy elevator voice. :P Although, the air condition in the room is kind of noisy.

  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Wu-Yen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kate T, Director of Sales at The Curtis Denver - a DoubleTree by Hilton Hotel, responded to this reviewResponded 20 May 2014

Hello Wu-Yen H;
We are so very thrilled to hear that you gave Hilton another chance and that you found yourself at the Curtis. There are other "soft-branded" DoubleTrees that you would likely enjoy in other cities as well, like the Wit in Chicago and the Morrison in Dublin. But there is only one Curtis - please come see us again soon!

Stay Happy!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 May 2014

Some girlfriends and I stayed at the Curtis and had a great experience!! This hotel had amazing staff and a fun approach to make it a great experience! Not stuffy and cold like most hotels!
The beds were super comfortable, and the rooms were clean! They even offered complimentary fruit on each floor and coffee in the lobby!
I can't wait to go back and stay at the Curtis!!

Stayed: May 2014, travelled with friends
Thank Brittany K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kate T, Director of Sales at The Curtis Denver - a DoubleTree by Hilton Hotel, responded to this reviewResponded 20 May 2014

Dear Brittany K;
You are awesome! Thanks so much for the incredible review - we look forward to having you back soon.

Stay Happy!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 May 2014

For the price, this hotel did not offer the quality I would expect. Elevator floors had holes in the flooring. Seemed to me that this was a renovated hotel from the 70's that Hilton tried to accomplish on a budget and pass the cost off onto customers.

  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Dan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kate T, Director of Sales at The Curtis Denver - a DoubleTree by Hilton Hotel, responded to this reviewResponded 20 May 2014

Hello Dan G;
I am so sorry to hear that you didn't enjoy your stay and that the quality of the Curtis wasn't where you needed it to be. Please know that we've placed temporary flooring in the guest elevators in order to avoid damaging the actual floor while we move furniture pieces for our guest room renovation. Our rooms renovation will be completed at the end of this month and we look forward to having all pieces back in working order. With these upgrades, I truly feel that the Curtis will now offer the quality that you prefer.

All the best,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 May 2014

It's a great hotel. Let's start there. The service is fantastic and the rooms are well appointed with interesting art, a very comfortable bed, and a fridge and microwave tucked away in a well designed city hotel room.

But it's also a heck of a lot of fun. The themes of the floors are fun: science fiction, big hair, one hit wonders. There are kitschy board games (in pristine condition, thank you) and even an etch-a-sketch in the lobby.

Staff's pleasant and the room service is great. A fun and comfortable stay.

  • Stayed: May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank jfffff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kate T, Director of Sales at The Curtis Denver - a DoubleTree by Hilton Hotel, responded to this reviewResponded 20 May 2014

Hey there, jfffff!
We're thrilled to hear that you enjoyed your stay with us and we definitely look forward to welcoming you back again soon. Service is definitely our top focus and we are delighted to read about your experience.

Stay Happy!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 May 2014

We love to stay at the Curtis whenever possible. It is within walking distance to Coors Field and the Theatre. When checking in I was told to ask about a possible upgraded room. I did so and Michelle gladly did it for me. The last time we stayed her my wife forgot her new Kindle Paperwhite in the room. We called the hotel on our drive home. They happily sent someone to our room to grab it and kept it in the safe until our next visit. The Kindle was waiting in our room when we checked in along with a little gift from housekeeping. I love this hotel!!

  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Brett C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kate T, Director of Sales at The Curtis Denver - a DoubleTree by Hilton Hotel, responded to this reviewResponded 20 May 2014

Hello Brett C!
Thanks so much for the Trip Advisor love and for the awesome shout-out to the amazing Curtis associates. They truly make the hotel wonderful!

Stay Happy!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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