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“Solid Convention Hotel”

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Grand Hyatt Denver Downtown
Ranked #9 of 157 Hotels in Denver
Certificate of Excellence
GreenLeadersSilver level
Bigfork, Montana
Level Contributor
53 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
“Solid Convention Hotel”
Reviewed 21 October 2013

A good Hyatt experience here. Elevators are almost a thrill ride. Rooms are clean and well appointed. Central location is a plus. Good walking access to 16th Ave. commercial district with many restaurants, shops and free transportation. Performing arts center and Denver Art Museum are within easy walking distance. Shuttle to airport is 1/3 the cost of taxis.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Timoan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattDenver, Director of Rooms at Grand Hyatt Denver Downtown, responded to this review, 1 November 2013
Thank you for your response. We look forward to seeing you again soon at Grand Hyatt Denver.
Brian Smith
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,603 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (222)
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English first
Grobbendonk, Belgium
Level Contributor
137 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 18 October 2013

Stayed here just for one night on a escorted tour, but wished we could stay longer. Let me start with the one thing that was not so ok. It took them almost an our to deliver all the luggage to everybody from the bus. This said, all the rest was very ok! As ever in a Hyatt, great beds. For me, Hyatt has the best beds when I'm away from home. So was the bathroom and the shower. Rooms where only for a short time renovated and that was noticeable: everything new and clean.
Staff at reception was very friendly and helpfull.
It's a big hotel and their was a great atmosphere in the lobby that evening with music etc.
Breakfast buffet was as always at hyatt: not so many options, but everything fresh, good presentation and very tastefull with good service for coffee and juice.
I had some roomservice in the evening, just a dessert and sparkling wine. Was delivered quickly. And there came some great ice cream with the brownie (which was a lot bigger than expected).
There are bottles of water in the room where you have to pay for. I was pleased that I didn't had to pay for mine at check out (maybe because I'm a Hyatt member).
Grand Hyatt Downtown is in a good location, very close to 16th street mall and the convention center.
If I ever go to Denver by myself, I know already which hotel I will go to...Thank you Hyatt for a great stay

  • Stayed September 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank Isabelle-leesveel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattDenver, Administrative Assistant-Operations at Grand Hyatt Denver Downtown, responded to this review, 1 November 2013
Thank you for your feedback. We are very pleased that you enjoyed your stay and our property. We will be sure to share these great comments with our entire staff. We look forward to welcoming you back in the near future.
Juhnna Fuller
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Abu Dhabi, United Arab Emirates
Level Contributor
47 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 18 October 2013

Been staying at this hotel for many years each Christmas. Great room size, good noise isolation and comfortable beds. A classic hotel in traditional Hyatt style. Location is really good with a short walk to 16th street mall. Starbucks across the street. Value can be outstanding.

  • Stayed December 2012, travelled with family
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Helpful?
Thank DC-Brussels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattDenver, Administrative Assistant-Operations at Grand Hyatt Denver Downtown, responded to this review, 1 November 2013
Thank you for your kind words and recommendation. We look forward to welcoming you back to Grand Hyatt Denver the next time you are in the States.
Thank you again
Juhnna Fuller
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Raleigh, North Carolina
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 October 2013 via mobile

I really liked this hotel a lot. The staff was courteous and friendly and extremely helpful. My room was great - tidy, clean and well maintained. The bathroom was very nice and there was plenty of counter space for all my stuff. That's a big thing for me :o) All in all, I would recommend this hotel to others!

Stayed September 2013, travelled on business
Helpful?
Thank MiddyBlue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattDenver, Administratve Assistant-Operations at Grand Hyatt Denver Downtown, responded to this review, 1 November 2013
Thank you very much for your recommendation. We look forward to seeing you again very soon.
Juhnna Fuller
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
150 reviews
105 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed 15 October 2013

Despite a shaky start for the stay (errors in the reservations, mostly because of Hyatt central reservations), the stay was suburb. Prior to the stay the hotel had correct the reservation mistakes at the original rate and secured the upgrade requested (but did take the Diamond upgrade certificate, despite the promise it would not be used). Check in was quick and efficient. The corner executive room was ready at check in, despite being prior to the official check in time. Diamond status and perks were recognized at check in.

The room itself composed from a bed room and a living room, both large and comfortable. The hotel was recently upgraded and the updates are noticeable. There are plenty of power sockets in the room, more than enough even for the most power hungry. The bed was comfortable and provided a good night sleep. The only disappointing room is the bathroom. Despite having a big rain shower in the room, there is no bath tab (for a room of this size it is disappointing), and the ventilation system is not ideal. The ceiling in the bathroom is low and all the mechanical parts are shown by uneven ceiling. It might be a small thing, but if I had paid the going rate for the room, that would probably be unacceptable. All in all the room was great.

The lounge staff is welcoming and superb. Breakfast is continental (breads, hard-boiled eggs, fruit, chesses, cold meats and salmon). During the day there are snacks and evening snack orderves. The lounge was empty most of the time and was a good place to relax a little and grab something to eat.

The hotel is situated in the middle of downtown and close to everything. Be aware that parking is expensive, and we used the lot directly across the street from the hotel for about half the price (19$ vs. 33$). Just be aware that to get the 5$ deal at that lot you have to get out by 5am, and the $19 you need to get in after 5PM the previous day.

All in all, a great stay in a great property.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank MDDCFlyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattDenver, Director of Rooms at Grand Hyatt Denver Downtown, responded to this review, 1 November 2013
Thank you for your feedback and your loyalty to Hyatt as a Diamond Gold Passport holder. I sincerely apologize that the ventilation system was not working properly. We take your comments very seriously and will ensure to share these comments with the entire staff. We look forward to welcoming you back to Grand Hyatt Denver the next time you are in town.
Brian Smith
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Philly
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 15 October 2013

LOVED THIS HOTEL! Did not want to leave. We were met by Lawrence who was super nice and very personable. Our flight arrived in the morning, but the hotel let us come by at 10 and held our bags. Lawrence was there again when we came back (concierge) and struck up some friendly conversation. Turns out we grew up in the same town and know the same people, all in NJ. Check in was super, everyone was just as nice as you would want. Hotel has just been renovated and is BEAUTIFUL! Lobby is gorgeous, rooms are super. It was one of the nicest places we ever stayed. Ever single staff member was so nice, but not intrusive. Great center, walk to everything location. SUPER CLEAN, great pool, very updated, great room service, just the best place!

  • Stayed June 2013, travelled with family
    • Value
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Helpful?
Thank mindyourbusiness
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattDenver, Director of Rooms at Grand Hyatt Denver Downtown, responded to this review, 1 November 2013
Thank you for the kind words and recommendation. We are pleased that you enjoyed our property and your stay. We look forward to welcoming you back the next time you are in Denver.
Thank you again
Brian Smith
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lexington, Kentucky
Level Contributor
80 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 14 October 2013

The experience was mostly very positive. The facilities were clean and aesthetically pleasing, the location was good, and most of the staff was great. The housekeepers, valets and bell staff were awesome, but a little bit of attitude from the front desk staff was not so pleasant. It wasn't just one person. I had the occasion to visit the desk staff on 5 different matters, each person I spoke with seemed to project an air of superiority as opposed to the helpful and hospitable nature of most other Hyatt properties.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tom W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattDenver, Director of Rooms at Grand Hyatt Denver Downtown, responded to this review, 1 November 2013
Thank you for your feedback. I sincerely apologize that all of your interactions with our staff were less than perfect. We do hope that you will choose Grand Hyatt Denver for your accommodations the next time you are in town.
Brian Smith
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Hyatt Denver Downtown

Property: Grand Hyatt Denver Downtown
Address: 1750 Welton St, Denver, CO 80202-3940
Phone Number:
Region: United States > Colorado > Denver
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Green Hotel in Denver
#6 Business Hotel in Denver
#7 Luxury Hotel in Denver
#15 Romantic Hotel in Denver
#17 Family Hotel in Denver
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Grand Hyatt Denver Downtown 4*
Number of rooms: 516
Official Description (provided by the hotel):
The Four Diamond AAA award winning Grand Hyatt Denver is in the heart of the Mile High City's business district. Complete with a host of comforts, each spacious accommodation, one of the region's largest, features the Hyatt Grand Bed, free 24 hour fitness facility, indoor pool, room service around the clock, well-lit work stations and high-speed internet access. Reminiscent of the Colorado Rockies, a sandstone fireplace provides a warm welcome for arriving guests. ... more   less 
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Also Known As:
Grand Hyatt Denver Downtown Hotel Denver
Hyatt Denver Downtown
Denver Hyatt

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