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“Great Rooms”

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Grand Hyatt Denver Downtown
Ranked #9 of 157 Hotels in Denver
Certificate of Excellence
GreenLeadersSilver level
Waialua, Hawaii, United States
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great Rooms”
Reviewed 4 November 2013

Had to stay here to meet with colleagues for a few days. Normally this would be above my price range, but it's where the meeting was so.... What a nice surprise. Greeted by staff outside after a hectic Friday rush hour trip through Denver to find the hotel. Very helpful staff took registration only a few minutes to get me checked in. Room on 5th floor was high enough to have a great view of the city. Walking through the room turns on foot lights around the bed and in the bathroom so you can see where you are going before you turn on lights or when you get up in the middle of the night. I normally hate waiting for elevators in these high rise hotels, but these were some of the fastest elevators I've ever experienced. Bed was super comfortable, giant powerful shower, big desk for working, large screen flat panel TV. Keurig Coffee Maker. Fast room service and great menu selections with many heathy meal choices. Only turnoff was they charged for internet.....really!?.....but overall it was very good experience. Only a block and a half away from dozens of shops and places to eat.

  • Stayed November 2013, travelled on business
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Helpful?
Thank Tom R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattDenver, Administrative Assistant-Operations at Grand Hyatt Denver Downtown, responded to this review, 14 November 2013
Thank you for the kind words and recommendation. We are very pleased that you enjoyed our property and your stay. We look forward to welcoming you back to Grand Hyatt Denver very soon.
Juhnna Fuller
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (223)
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English first
Tucson, Arizona
Level Contributor
118 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 4 November 2013

We had a very pleasant stay at this hotel! The indoor pool was clean and well-maintained, and the fitness room was larger than most. The outdoor area (track/tennis) is a huge bonus for a city property! My husband really enjoyed the pancakes at the restaurant. A coffee place is just outside the hotel, and a 24-hour convenience store is across the street. It is a short walk to 16th St. and the Denver Pavilions, so there are plenty of shopping and dining opportunities.
PROS: location, hotel style (modern/sleek and upscale), fitness options, huge closet
CONS: front "desk" area consists of several podiums with laptops, which can lead to a chaotic check-in experience (need more delineation between guest and staff area); bathroom has no fan and is too brightly lit

Room Tip: 4th floor has pool and fitness areas.
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  • Stayed November 2013, travelled with family
    • Value
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    • Sleep Quality
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    • Service
Helpful?
Thank TheRoamingGnomette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattDenver, Director of Rooms at Grand Hyatt Denver Downtown, responded to this review, 14 November 2013
Thank you for your feedback. We are pleased that we can offer the amazing outdoor area to our guests. We look forward to seeing you again very soon.
Brian Smith
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Arlington, Virginia
Level Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 4 November 2013

very good at almost everything a business traveler would expect. walkable to most of the best places you would likely be going. very friendly service and attentive staff. some of the conference facilities are at the top of the twin tower - so you have to go outside to cross, over and up, but essentially , you are walking under covered drive through the middle of the property.

  • Stayed October 2013, travelled on business
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Helpful?
Thank NeedARest_Soon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattDenver, Administrative Assistant-Operations at Grand Hyatt Denver Downtown, responded to this review, 14 November 2013
Thank you for your response. We look forward to welcoming you back to Grand Hyatt Denver the next time you are in town.
Juhnna Fuller
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Colorado Springs, Colorado
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 November 2013

Signed up for a "Weekend in Paris " offer. Did not have tickets when we arrived nor until late following morning so we had to readjust all our schedule. Snotty, incompetent disinterested check in staff more inclined to looking"cool" than solving problems.room lights not working,One robe for two of us, 4bags of coffee,two tea bags and ONE creamer!!!!,two cardboard cups...Told that this is "standard " by housekeeping( If you sell a room for two..how about equipping it for two???).and dirty dishes on floor outside our room still there next day when we checked out..despite telling housekeeping TWICE.paying for WiFi and parking ridiculous ....talk about goudging every penny out of guests...and the entranceway is horrible...and nowhere to smoke even OUTSIDE.
Checked into Brown Palace for rest of our stay..FANTASTIC and CHEAPER.
Will never stay at a Hyatt again!
N

Room Tip: Stay somewhere else
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  • Stayed November 2013, travelled as a couple
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Helpful?
3 Thank 341Katew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattDenver, Director of Rooms at Grand Hyatt Denver Downtown, responded to this review, 8 November 2013
Thank you for your response. We apologize for the issues that you experienced during your stay. We take your comments very seriously and will use them to ensure that the high standards we set for ourselves are being met. Thank you again.
Brian Smith
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 November 2013

Located in the heart of Denver Downtown, this place is buzzing with energy and vibe, and yet provides the intimate atmosphere and the solace you look for in any great hotel. One of the perks of being such a tall built hotel, is that you can get a panoramic view of the city from one of the top-floor rooms, which is exactly I asked for, when I checked in. The views from large windows of the hotel are stunning - it doesn't matter whether you are looking at the glittering city below, or the beautiful Rockies far and away. Hotel staffs are incredibly pleasant. Make it your day or days, stay here. Highly recommend.

Room Tip: Ask for a room at the top level of the hotel when you check in.
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  • Stayed May 2013, travelled with friends
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Helpful?
Thank gautam2311
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattDenver, Administrative Assistant-Operations at Grand Hyatt Denver Downtown, responded to this review, 8 November 2013
Thank you for your recommendation. We look forward to welcoming you back to Grand Hyatt Denver in the near future.
Juhnna Fuller
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Landover, Maryland
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 30 October 2013

The hotel is beautiful the location was perfect and the staff is helpful and very nice. The food in the restaurant was unbelievable! The rooms were clean, contemporary, and spacious. I had a wonderful stay at this hotel. I came down with altitude sickness and had to be taken to the hospital and when I returned the staff checked on me regularly and sent food and water.

Room Tip: I was able to see several of my colleagues rooms and from what I could see everyone had a lovely roo...
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  • Stayed November 2012, travelled on business
    • Value
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Helpful?
Thank Eventful1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattDenver, Director of Rooms at Grand Hyatt Denver Downtown, responded to this review, 14 November 2013
Thank you for your kind words and recommendation. We do hope that you are feeling better. We look forward to seeing you again soon at Grand Hyatt Denver.
Brian Smith
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Albany, New York
Level Contributor
3 reviews
Reviewed 29 October 2013

The renovated hotel had very nice rooms, but they put no money into the fitness center. It had 2 elipticals and 5 tread mills. All dated and certainly insufficient number of equipment for hotel of its size. I was there for 4 nights and even as early as 5:45 am needed to wait for a machine.

  • Stayed October 2013, travelled on business
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ken S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattDenver, Director of Rooms at Grand Hyatt Denver Downtown, responded to this review, 1 November 2013
Thank you for your feedback. We apologize for any inconveniences your experienced. Please know we regularly service our Life Fitness equipment to keep it in top running condition. While the Fitness center can get crowded during peak times, we are pleased to offer our outdoor fitness area with jogging track as weather permits.
Brian Smith
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Hyatt Denver Downtown

Property: Grand Hyatt Denver Downtown
Address: 1750 Welton St, Denver, CO 80202-3940
Phone Number:
Region: United States > Colorado > Denver
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Green Hotel in Denver
#6 Business Hotel in Denver
#7 Luxury Hotel in Denver
#15 Romantic Hotel in Denver
#17 Family Hotel in Denver
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Grand Hyatt Denver Downtown 4*
Number of rooms: 516
Official Description (provided by the hotel):
The Four Diamond AAA award winning Grand Hyatt Denver is in the heart of the Mile High City's business district. Complete with a host of comforts, each spacious accommodation, one of the region's largest, features the Hyatt Grand Bed, free 24 hour fitness facility, indoor pool, room service around the clock, well-lit work stations and high-speed internet access. Reminiscent of the Colorado Rockies, a sandstone fireplace provides a warm welcome for arriving guests. ... more   less 
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Also Known As:
Grand Hyatt Denver Downtown Hotel Denver
Hyatt Denver Downtown
Denver Hyatt

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