I am a Hyatt Diamond member and book a night at the Grand Hyatt for a birthday. I contacted the hotel ahead of time to ask if I could check in early to put some items for the birthday in the room. They quickly replied and told me this would be no problem. We came to check-in at 2pm but the room was not ready even though they contacted me days ahead of time and said it would be ok. We came back after a late lunch and they had put strawberries, chocolate, and champagne in the suite! They really went out of their way to make our stay special.
- Official Description (provided by the hotel):
- The Four Diamond AAA award winning Grand Hyatt Denver is in the heart of the Mile High City's business district. Complete with a host of comforts, each spacious accommodation, one of the region's largest, features the Hyatt Grand Bed, free 24 hour fitness facility, indoor pool, room service around the clock, well-lit work stations and high-speed internet access. Reminiscent of the Colorado Rockies, a sandstone fireplace provides a warm welcome for arriving guests. ... more less
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- Also Known As:
- Grand Hyatt Denver Downtown Hotel Denver
- Hyatt Denver Downtown
- Denver Hyatt