We arrived on 06/20/14 for our son's wedding. Then checked out 06/22/14. two days later we noticed additional activity on our credit card. They charged us for an extra night!!!!! With our receipt in hand WE immediately called them to report this and was told that we did spend an extra night!! and that the receipt they gave us is no proof we left on day we did!!! We have spoken with MANY hyatt people for customer service and they will not remove the fraudulent charges. Neither Matt or a Rachel who we were told were supervisors stated that there is nothing they can do. THIS IS FRAUDULENT! Marriott is one block away stay there, not at this place!! if a person can not trust a hotel chain to protect you or credit card I will Never stay in a hyatt again!! VERY, VERY DISHONEST.
- Official Description (provided by the hotel):
- The Four Diamond AAA award winning Grand Hyatt Denver is in the heart of the Mile High City's business district. Complete with a host of comforts, each spacious accommodation, one of the region's largest, features the Hyatt Grand Bed, free 24 hour fitness facility, indoor pool, room service around the clock, well-lit work stations and high-speed internet access. Reminiscent of the Colorado Rockies, a sandstone fireplace provides a warm welcome for arriving guests. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia, Travel Republic (UK), Booking.com, Priceline, TripOnline SA, Hyatt Hotels Corporation, Traveltool, S.L.U., Evoline ltd, HotelQuickly and Cancelon so you can book your Grand Hyatt Denver Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Grand Hyatt Denver Downtown Hotel Denver
- Hyatt Denver Downtown
- Denver Hyatt