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“Great place to stay”

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Quality Inn & Suites Denver Stapleton
Ranked #101 of 160 Hotels in Denver
Reviewed 21 December 2013

This was a great place to stay and will stay again when we visit family in the area. Easy to get to, rooms were clean and comfortable and staff was delightful. Loved the upgrade. The morning hostesses were so happy and caring which made the days beginning a joy.

  • Stayed: December 2013, travelled as a couple
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Review collected in partnership with Best Western
Thank loissiegel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tiffany G, Manager at Quality Inn & Suites Denver Stapleton, responded to this reviewResponded 24 December 2013

Thank you so much for choosing to stay with us. We enjoyed having you here and hope to have you back.

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358 - 364 of 651 reviews

Reviewed 19 December 2013

My wife and I had the opportunity to stay at this hotel for a single night. This is a great value for the money. The hotel was located close to University of Colorado hospital and was decorated nicely for Christmas. The room was clean, the staff was knowledgeable and friendly. The breakfast was good and exactly what was expected. There is no doubt in my mind I would stay here again and recommend it to my friends. We met the manager, Tiffany, and was very impressed with her desire to make everyone's stay enjoyable.

  • Stayed: December 2013, travelled with family
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1  Thank Jerry E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 December 2013

Staff are great, Heating system was dysfunctional and the bathroom fan is a waste of electricity. The elevators are the dirtiest I've ever seen, gross !! Wall paper coming off the wall. Toilet seat loose.

  • Stayed: December 2013, travelled with family
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Review collected in partnership with Best Western
Thank Rick B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tiffany G, Manager at Quality Inn & Suites Denver Stapleton, responded to this reviewResponded 19 December 2013

Thank you for your feedback, our heating and cooling system is central air. We have place a/c units in each room so the guest can set the temperature to their desired temperature. If you have any questions or concerns while here with us please let us know so we can fix it for you before you go. I hope to see you again we appreciate your business and hope to see you again!

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Reviewed 16 December 2013

Well, I got what I paid for. Having stayed at quite a few hotels, I figured the rating on this one would be ok. Well below the rating that was given. No control over the heat, had to make sure the room door closed. But, on the plus, the staff was very nice, and easy access to highway and main roads.

  • Stayed: December 2013, travelled solo
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Review collected in partnership with Best Western
Thank Rob G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tiffany G, Manager at Quality Inn & Suites Denver Stapleton, responded to this reviewResponded 19 December 2013

Hello and thank you for taking the time to give us your feedback, the staff here is very friendly and helpful. We hope to have you back again!

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Reviewed 16 December 2013

I had a few issues with my stay at this hotel. The first night I arrived there was no shampoo, shower gel or conditioner in the shower. I don't like when they don't have the personal sized items of these anyway - it always feels cheap to me. Apparently the previous guest in the room decided they would steal the huge containers of these an the maid never bothered to check if they were there. The next night, the shower items were still not there so I went down to the desk and they sent someone up to replace them. They were very helpful once made aware of the issue. That same night, a pretty loud party moved in the next room over. It smelled like they were smoking in the room. This hotel has balconies though, so they may have just been out on the balcony. So keep this in mind if you pick this hotel. It is fun to have a balcony but it can encourage smokers to stay there I think. The front desk gave me a new room on the other side of the hotel so they took care of me. Finally, the last night my key stopped working. Apparently this is somewhat common as the person behind me in line had the same issue that night. Overall the hotel has a nice appearance and is well kept up. The rooms felt clean, the breakfast was good and lobby nicely decorated for Christmas. I'd stay here again.

  • Stayed: December 2013, travelled on business
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Review collected in partnership with Best Western
Thank Andy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tiffany G, Manager at Quality Inn & Suites Denver Stapleton, responded to this reviewResponded 19 December 2013

Thank you so much for giving us your feedback. You are not alone when it comes to the shampoo, conditioner, and lotion dispensers in regard to wanting them in separate bottles. We do still have them in the separate bottle here at the desk upon request. If you ever need anything or have any questions or concerns please feel free to contact the front desk we are here 24 hours a day, so we can fix the problem or answer any questions you may have right away. When you come back to the area please come and see us again we love to have you back!

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Reviewed 10 December 2013

Stayed when we did a tour around The Rockies and Yellowstone.

No problems whatsoever...although you'll need a car...not easy to walk anywhere around here...even to the surrounding restaurants.

Rooms and service were everything you would expect from a major chain hotel.

  • Stayed: December 2013, travelled as a couple
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Thank furrycoat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tiffany G, Manager at Quality Inn & Suites Denver Stapleton, responded to this reviewResponded 13 December 2013

Thank you for your kind words, please come and see us again we would love to have you.

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Reviewed 9 December 2013

I stayed at this location the nights of 12/6/13 & 12/7/13. Upon arrival we noticed that one of the folded hand towels had several long, dark hairs lying on it! Also, there was only one face cloth in the bathroom. We reported this to the desk as we left in the early afternoon, but, when we returned that evening nothing had been replaced. It took a couple of phone calls to get the towels delivered. The next day, we left the room at 10:30 am and returned at around 8:30 pm. We found that the room had not been cleaned, the beds not made and the bathroom not serviced (a couple of towels had been left on the floor for replacement, but nothing had been done in the room at all. After a couple of conversations with the front desk, a maintenance man appeared with a set of towels and a broom/dust pan. He asked if we had called for some towels and he said something about some of the maids needing training!

  • Stayed: December 2013, travelled with family
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Review collected in partnership with Best Western
Thank we2cruise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tiffany G, Manager at Quality Inn & Suites Denver Stapleton, responded to this reviewResponded 12 December 2013

Hello and thank you fro taking the time to let us know about your stay. I would like to talk with you in person about your stay. Please feel free to contact me when you have chance.
Phone:303.388.6161 ext. 800
Email: hotelreservation@bestwesterndenverhotel.com

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Additional Information about Quality Inn & Suites Denver Stapleton

Address: 3737 Quebec Street, Denver, CO 80207 (Formerly BEST WESTERN PLUS Denver Hotel)
Phone Number:
Region: United States > Colorado > Denver
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #101 of 160 Hotels in Denver
Price Range: £65 - £128 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites Denver Stapleton 2.5*
Number of rooms: 139
Official Description (provided by the hotel):
Welcome to Quality Inn & Suites Denver Stapleton! Our friendly staff looks forward to welcoming you to our completely remodeled hotel in Denver, Colorado. Quality Inn & Suites Denver Stapleton Hotel features 139 rooms, a grand lobby and so much more. A convenient location near Denver International Airport, just a short drive from the light rail station with easy access to Downtown Denver. Choose from comfortable rooms and suites that fit any budget, and enjoy a full range of amenities including a free, hot breakfast buffet served daily, a 100% smoke free atmosphere, and complimentary Wi-Fi access. All of our newly-remodeled guest rooms and suites provide premium bedding, as well as additional amenities including your own in-room fridge and microwave. Wake to a delicious, hot breakfast buffet, enjoy a day of work or play, and then return to our welcoming accommodations. We also offer ADA-accessible and pet-friendly hotel rooms. Quality Inn & Suites Denver Stapleton Hotel offers guests close proximity to shopping and dining in the heart of Denver Stapleton. Rest easy knowing we are conveniently located near University Hospital and Children's Hospital Colorado. Take the kids for a day at the zoo, or set off on a hike through a wildlife refuge. Soccer fans can catch the Denver Rapids in action less than ten minutes away. Our hotel places you in the center of it all. ... more   less 
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Also Known As:
Hotel Denver Stapleton
Stapleton Hotel Denver

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