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“Very comfortable and peaceful experience in big city like Denver.”

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Quality Inn & Suites Denver Stapleton
Ranked #98 of 157 Hotels in Denver
Nevada City, Montana
1 review
“Very comfortable and peaceful experience in big city like Denver.”
Reviewed 2 May 2014

Near Dicks sport event stadium, Stapleton north-field mall made our stay very convenient.
Had a opportunity catch movie at the harley movie theatre in Stapleton Mall, shopping in Northfield, soccer at dick sporting event center.

Over all excellent experience.

Room Tip: We stayed on 1st floor easy with pet to come in and out of the hotel, breakfast on 2nd floor and cou...
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Green Features: The staff seems very friendly, breakfast is well managed with manager helping the guest.
  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lisa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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642 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (107)
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English first
miami, fl
Level 5 Contributor
81 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 1 May 2014 via mobile

So i travel all the time and have NEVER stayed at a BW but my employee booked the hotel for me.

As i arrived i was scared but after arriving i noticed it was a well run facility.

Rooms, they were clean and adequate no complaints.

breakfast - it was well prepared for a hotel of this stature.

tiffany the manager who mainly responds to reviews did a good job of potentially opening Pandora's box by asking customers every morning at breakfast how things were - most managers dont was to ask for a problem but she was very good - she should probably start to seek employment in another brand property there are several locally.

we were there for a tradeshow in downtown and this was 1/4 the price and only a 20 minute drive. well worth it.

Stayed April 2014
Helpful?
Thank warrenMiami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GILLETTE, United States
1 review
Reviewed 26 April 2014

We went to Denver to see some family members and had a great stay at this Best Western, The rooms were big and nice and the staff was great. We used our points and the down fall was that they had a new desk clerk when we were checking out and the credit card was charged, We called the next day and the manager was taking care of it,

  • Stayed April 2014, travelled on business
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Review collected in partnership with Best Western

Helpful?
Thank Lisa D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tiffany G, Manager at Quality Inn & Suites Denver Stapleton, responded to this review, 1 May 2014
Thank you for your feedback, we here strive an fixing any problems right away for all guest, this is very important to us. We hope to have you back if you are back in the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
belmont, United States
1 review
Reviewed 25 April 2014

Nice enough hotel, very pleasant staff who try to please. Could do better with a late checkout option for BW rewards members and could do much better with cable news offering--Fox (Right Wing Extremest Propanganda...) News is the only cable news available at this hotel

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank John A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tiffany G, Manager at Quality Inn & Suites Denver Stapleton, responded to this review, 1 May 2014
Hello and thank you for taking the time to give us your feedback. We strive on being the best in customer service, here at the hotel. We do offer more than one news channel as well. We have 9News, 7News, as well as CNN. I am not sure why you did not have these channels as well, but if there is ever a problem with anything during your stay please let us know right away so we can try to fix it right away. If you would like to speak to me please feel free to contact me 303.388.6161 ext 807. Thank you so much and please come and see us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rockglen, SK, Canada
1 review
Reviewed 23 April 2014

Very satisfied with this hotel. Staff were helpful, rooms tasteful and clean. The only problem I encountered was the hi-speed interenet, but a phonecall may have resolved the problem, I just didn't bother. The breakfast was decent and a saver of time and money. Would definitely stay here again.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Christina N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tiffany G, Manager at Quality Inn & Suites Denver Stapleton, responded to this review, 25 April 2014
Thank you for taking then time to give you feedback. If you are ever back in the area please feel free to contact me directly we would love to have you back. Tiffany G . 303.388.6161. EXT 807.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lincoln, United States
1 review
Reviewed 22 April 2014

We were given intense attitude for reserving our room through a third party. The front desk lady had issues with our reservation and kept saying "this is why you should reserve directly through us" like she was throwing it in my face. Oh and if i did reserve through them directly, I would have spent another $90. Not worth it. Besides a lack of empathy and customer service skills, this hotel is OK. (Breakfast was not very good either. Watery eggs, cold gravy.)

  • Stayed April 2014, travelled as a couple
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Review collected in partnership with Best Western

Helpful?
Thank Bridgette M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly C, General Manager at Quality Inn & Suites Denver Stapleton, responded to this review, 23 April 2014
Thank you for sharing your comments regarding your stay at our hotel. I am very sorry to hear that you did not enjoy your stay with us. This sort of treatment of our guests is not tolerated. I would like to have a chance to speak with you about your experience. Please call me at 303-388-6161 or email me at Kelly@bestwesterndenverhotel.com.
Kelly Cooper
VP of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 14 April 2014

Stayed here while on our way to Arizona. Great location with lots of shopping within walking distance. Nice rooms, friendly staff. Our teenage daughters enjoyed how close everything was and that there was a great breakfast.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Kris B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quality Inn & Suites Denver Stapleton

Property: Quality Inn & Suites Denver Stapleton
Address: 3737 Quebec Street, Denver, CO 80207 (Formerly BEST WESTERN PLUS Denver Hotel)
Phone Number:
Region: United States > Colorado > Denver
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #98 of 157 Hotels in Denver
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Quality Inn & Suites Denver Stapleton 2.5*
Number of rooms: 139
Official Description (provided by the hotel):
Welcome to Quality Inn & Suites Denver Stapleton! Our friendly staff looks forward to welcoming you to our completely remodeled hotel in Denver, Colorado. Quality Inn & Suites Denver Stapleton Hotel features 139 rooms, a grand lobby and so much more. A convenient location near Denver International Airport, just a short drive from the light rail station with easy access to Downtown Denver. Choose from comfortable rooms and suites that fit any budget, and enjoy a full range of amenities including a free, hot breakfast buffet served daily, a 100% smoke free atmosphere, and complimentary Wi-Fi access. All of our newly-remodeled guest rooms and suites provide premium bedding, as well as additional amenities including your own in-room fridge and microwave. Wake to a delicious, hot breakfast buffet, enjoy a day of work or play, and then return to our welcoming accommodations. We also offer ADA-accessible and pet-friendly hotel rooms. Quality Inn & Suites Denver Stapleton Hotel offers guests close proximity to shopping and dining in the heart of Denver Stapleton. Rest easy knowing we are conveniently located near University Hospital and Children's Hospital Colorado. Take the kids for a day at the zoo, or set off on a hike through a wildlife refuge. Soccer fans can catch the Denver Rapids in action less than ten minutes away. Our hotel places you in the center of it all. ... more   less 
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Also Known As:
Hotel Denver Stapleton
Stapleton Hotel Denver

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