We stayed in a Top of the Brown room after returning from a ski trip. Our room wasn't ready when we arrived at 3 PM, but we were fortunate enough to get a table for afternoon tea in the lobby, so the wait wasn't a problem.
The room was enormous, but inconveniently furnished - for a room this size, a sofa would have really made a difference. The bathroom was okay, no bath tub and a very indifferent shower in a weird triangular space. The mattress was fine, but the bedding was awful: a thermal blanket wrapped in sheets (with very bad temperature regulation properties -- it just cut off the airflow and made you feel overheated). There was also a duvet that was as heavy as a lead blanket. Too heavy to be able to lie with your feet pointing up! It made you feel like you're about to be x-rayed. It was hard to get any sleep at all.
Another thing (a small one, but still) - there were no wine glasses in the room, so we asked room service to bring some up. They did -- BUT they charged two dollars a glass, plus hotel charge and service charge. So two empty wine glasses cost us just over seven dollars! This whole thing was just ridiculous and really not what you'd expect of a four diamond hotel.
There are better hotels to be had for the money in Denver. So, although we like the architecture of the Brown we will not be returning.
- Official Description (provided by the hotel):
- Presidents, rock stars, executives, and discerning travelers all choose the one-of-a-kind ambiance of the historically luxurious Brown Palace Hotel and Spa, Denver's only four-star, four-diamond hotel. Guests are treated to grand architecture, 6 unique dining venues, a full service spa and salon, and distinctive accommodations. Experience Tradition With a Twist. ... more less
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- Also Known As:
- Brown Palace Denver
- Hotel Brown Palace