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The Brown Palace Hotel and Spa, Autograph Collection
Ranked #26 of 157 Hotels in Denver
Certificate of Excellence
GreenLeadersGold level
Denver, Colorado
Level 4 Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Fabulous!!”
Reviewed 16 February 2014

We really enjoyed our stay at the Brown Palace! We went to celebrate our 28th wedding anniversary. We were treated like royalty--from the Champagne check-in, to the personal note thanking us for choosing this hotel, to the courtesy driver, to the amazing breakfast at Ellyngton's! The staff was friendly, helpful and knowledgeable. Matt, at the valet--concierge desk was terrific! They made us feel special.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank T T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BPManager, Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review, 19 February 2014
First and foremost congratulations on your Anniversary! We are thrilled we were your destination choice in Denver for this special time.

I am very delighted to hear that our team provided you with exceptional service and I will share your generous comments with Matt; we appreciate your taking the time to recognize his exemplary service and it would be our honor to welcome you again!

Regards,
Managing Director
The Brown Palace Hotel and Spa
Report response as inappropriate
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1,715 reviews from our community

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getawaygator
Level 3 Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 16 February 2014

The hotel is quite historic and a unique property. Location is excellent with 16th street just one block's walk away and good restaurants (Earl's-amazing!), a movie theater, and shopping all within walking distance. Valet is $34 a day but was very convenient to just leave the car and enjoy the hotel and walking to nearby food/entertainment. We had a bit of a situation with our room, but Brandt, the Front Office Manager, did an excellent job of quickly resolving the situation and exceeding our expectations with top notch customer service. Marriott Higher Management take note Brandt is a great candidate! The property has a gym across a breezeway in their sister property for guests use which had a nice selection of machines, free weights to 50lb., elipticals, and treadmills. The Pepsi center was a short cab ride away so good proximity to sporting events too. Great property in Downtown.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank getawaygator
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arvada, Colorado
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 February 2014 via mobile

The Brown Palace advised us that on every Friday and Saturday they would have a jazz band playing 4:30-7:30 p.m. What they don't tell you is that you can hear it throughout the hotel all the way into your room. We had the door shut, tv on high and could still hear the jazz on high. It was worse then the noise on the floor of a casino in Vegas. At least their hotel rooms are more quieter then the rooms on the 5th floor of the Brown Palace. Will not come back here again.

Stayed February 2014, travelled as a couple
Helpful?
1 Thank Nikki D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BPManager, Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review, 17 February 2014
Nikki,

Thank you for staying at The Brown Palace Hotel and Spa and for taking the time to write about your experience. I am sorry that you did not enjoy the jazz and I will make sure that we let guests know in advance that the music can be heard in rooms facing the autrium.

We are truly sorry that you were inconvenienced by the noise and that it impacted your stay with us.

Regards,
Managing Director
The Brown Palace Hotel and Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Homer, Alaska
Level 3 Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 11 February 2014

Not my choice for five nights but my partner had meetings here.

Pros: Architecture, great rain shower, hotel robes, free car service within 5-mile radius from 6:00pm-10:00pm, wonderful housekeeping staff, close to 16th St walking mall; fluffy, light, perfect pancakes at breakfast.

Wifi: free in rooms, decent speed.

Cons: Low natural light in room, overpriced mandatory valet parking (nice guys; but self-park for less at nearby indoor or outdoor lots), atrium acoustics really carry sound up; small fitness center in adjoining Comfort Inn has limited cardio and free weights but with the already high room rate it's a stretch to ask for another $20 per guest to use the better-equipped D.A.C. six blocks away.

Local tip: Plan ahead for dinner at Root Down. Buy books at The Tattered Cover.

Stayed February 2014, travelled on business
Helpful?
1 Thank Hapness
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level 4 Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 5 February 2014

Love the old time charm and access to downtown shops and dining. Hotel staff was top notch and very knowledgeable and informative. Sunday BRUNCH is a Denver must! The best part was the Concierge and CHURCHILLS bar!

  • Stayed January 2014, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
1 Thank WorldlyFlower
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BPManager, Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review, 10 February 2014
Thank you for staying with us at the Brown Palace Hotel and Spa. We appreciate you taking the time to comment on your stay with us.

I will reach out to Concierge and Churhill's and let them know you enjoyed their service. We look forward to welcoming you again in the future.

Regards,
Managing Director
The Brown Palace Hotel and Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
North Egremont, Massachusetts
Level 4 Contributor
45 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 1 February 2014

Long considered the most prestigious hotel in Denver, the Brown Palace continues to provide great service and good value. My room was welcoming and perfectly equipped. The bathroom was to die for. I arrived in late afternoon and wanted to see a sold out performance of the Denver Symphony that I had tried unsuccessfully to get a ticket for. The concierge was able to get me a ticket, which may have just been pure luck, but success is its own virtue.

  • Stayed January 2014, travelled solo
    • Value
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Helpful?
1 Thank Richard A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review, 3 February 2014
Richard,

Thank you so much for staying with us and taking the time to write about your experience. I was delighted to hear that our Concierge were able to provide you with your request for Symphony tickets. I look forward to sharing your gracious comments with our team and we look forward to serving you in the future.

Regards,
Managing Director
The Brown Palace Hotel and Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
denver
Level 4 Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 27 January 2014

Treat yourself to the best. A late lunch, an early cocktail, mid afternoon coffee or a Christmas Eve dinner.
Plan time to stroll thru the lobby and look at the rich interiors. Go back in time
With a visit to this historic hotel.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank michaelmurphy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BPManager, Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review, 28 January 2014
Michael,

Thank you for your review of The Brown Palace Hotel and Spa. We are proud to be your destination of choice in Denver and we look forward to welcoming you back soon.

Regards,
Managing Director
The Brown Palace Hotel and Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Brown Palace Hotel and Spa, Autograph Collection

Property: The Brown Palace Hotel and Spa, Autograph Collection
Address: 321 17th St, Denver, CO 80202-4003
Region: United States > Colorado > Denver > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#2 Green Hotel in Denver
#7 Spa Hotel in Denver
#13 Luxury Hotel in Denver
#19 Romantic Hotel in Denver
#31 Family Hotel in Denver
#31 Business Hotel in Denver
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — The Brown Palace Hotel and Spa, Autograph Collection 4.5*
Number of rooms: 241
Official Description (provided by the hotel):
Presidents, rock stars, executives, and discerning travelers all choose the one-of-a-kind ambiance of the historically luxurious Brown Palace Hotel and Spa, Denver's only four-star, four-diamond hotel. Guests are treated to grand architecture, 6 unique dining venues, a full service spa and salon, and distinctive accommodations. Experience Tradition With a Twist. ... more   less 
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Also Known As:
Brown Palace Denver
Hotel Brown Palace

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