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“Love the Brown Palace”

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The Brown Palace Hotel and Spa, Autograph Collection
Ranked #23 of 157 Hotels in Denver
Certificate of Excellence
GreenLeadersGold level
Arizona
1 review
“Love the Brown Palace”
Reviewed 1 October 2008

The Brown Palace is always an incredible experience. The service is exemplary at all levels, the hotel itself is beautiful and well-kept, the rooms are exquisite and comfortable. This time we availed ourselves of the Spa, which was also a treasured experience. Cocktails at Churchill's is always a delight.
Kudos, as always, to the staff and management of the hotel. Well worth the money.

  • Liked — Clean and comfortable
  • Disliked — Cost
  • Stayed September 2008, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank WhateverArizona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,731 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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sarachasea
1 review
Reviewed 19 September 2008

I have stayed here the past several years traveling on business for a conference. I love this hotel.

The location is fantastic - walking distance to both the 16th St mall and Denver Convention Center. They also have a concierge car that will take you places downtown for free (for tips). The lobby is quite beautiful, as is pretty much the whole hotel. Due to it's historic nature, I have to say the rooms are smaller than you would expect, especially if you are in a Queen room, but this did not bother me at all. I think they also allow dogs, which I thought was pretty cool.

In response to some of the other review saying they felt they were treated snobbily, I have to disagree. I am a 25 year old female who travels on business fairly often. When I fly, I don't dress up and I look young for my age anyway, so when I check in, I often look like a teenager coming in alone. I have always been treated very well and respectfully by all the employees, just as if I was a middle aged businessman with an expensive suit. I have never felt out of place at the Brown Palace, even though much less expensive hotels have indeed made me feel this way.

The hotel itself is quite expensive -- wireless internet has a daily fee (though they have a free business center), and room service or the restaurants are pricey. For such an expensive place, I kind of think internet should be included, but that's just me. I found the food to be quite good. I also went to the spa, which was also on the pricey side, but was one of the better spa experiences I have ad -- very professional and luxurious.

In general, I find the luxuriousness and especially the location of this hotel to be quite worth the price and I have really enjoyed staying here.

  • Liked — the location
  • Disliked — pretty pricey
  • Stayed September 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank sarachasea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, TX
1 review
Reviewed 14 September 2008

This hotel was a wonderful nights stay. The staff was consistantly attentive and friendly. I felt like I a Queen! The hotel spa was a relaxing retreat. And, again the staff was attentive and friendly. The common areas were always checked and kept in clean tidy order. We had dinner in the Tavern, again - perfection! On Sunday morning they serve a fabulous champagne brunch in Ellington's. It was fit for a King. In closing I would recommend experiencing any portion of what this hotel has to offer - you will not be disappointed. Whether it be just a mani-cure / pedi cure to a full night stay with dinner and breakfast.

  • Liked — The friendly and attentive staff
  • Stayed September 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
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    • Cleanliness
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    • Business service (e.g., internet access)
Helpful?
Thank Brandy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
boulder
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 September 2008

They were great! Awesome service and great facility! I will def. go back again and spend more time at the brown palace. I fell asleep 3 times during the massage...the perfect get away!

Stayed July 2008
Helpful?
1 Thank relax123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
California
1 review
Reviewed 4 September 2008

My friend and I stayed for three nights in a Top of the Brown room with two Queen sized beds. Well worth the slight cost difference. Lovely room, fabulous service, absolutely the most comfortable beds, daily complimentary spa gifts...just amazing. This hotel is so beautiful, it was fun to walk around and just look at everything. Turn of the century elegance with up to date amenities. Completely top of the line.
We had room service for dinner twice and the food was excellent as well.
The 16th street outdoor mall was close walking distance, and St. Lukes(reason for visit) was very close by and an easy drive as well.
I'm trying to make a reason to come back and visit soon!

  • Liked — luxury and class...the bed was fanatastic too
  • Disliked — Had to use valet parking, but that was fine too ultimately
  • Stayed July 2008, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank cailgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Fraincisco, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 September 2008

Room was very clean, modern, well appointed and quiet. Hotel lobby areas are old world elegant and very relaxing. Breakfast in restaurant was great. The hotel location is perfect as it is in the heart of downtown. I have stayed several times and each time is the same. The Brown Palace is my first choice in Denver.

  • Stayed July 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank JKLDad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colorado
1 review
Reviewed 26 August 2008

Went to the Brown Palace in Denver for my birthday brunch and received top notch service. We live 1.5 hrs away and had to take the dogs to Denver and were worried, but the Valet Parking attendant offered to give the dogs water and park the car close so they could keep an eye on our Yorkies-great! The food was fabuluous from the king crab an sushi to the omlette staion, champagne mimosas, roast beef and pork cutting station- could go on and on! We try to visit the Brown twice a summer and are never disappointed in the quality of service and the wonderful food. My wife and I plan on going back in September to catch a show and make a romantic weekend out of our stay.

Stayed August 2008
Helpful?
Thank Joebreck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Brown Palace Hotel and Spa, Autograph Collection

Property: The Brown Palace Hotel and Spa, Autograph Collection
Address: 321 17th St, Denver, CO 80202-4003
Region: United States > Colorado > Denver > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#2 Green Hotel in Denver
#7 Spa Hotel in Denver
#13 Luxury Hotel in Denver
#19 Romantic Hotel in Denver
#31 Business Hotel in Denver
#31 Family Hotel in Denver
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — The Brown Palace Hotel and Spa, Autograph Collection 4.5*
Number of rooms: 241
Official Description (provided by the hotel):
Presidents, rock stars, executives, and discerning travelers all choose the one-of-a-kind ambiance of the historically luxurious Brown Palace Hotel and Spa, Denver's only four-star, four-diamond hotel. Guests are treated to grand architecture, 6 unique dining venues, a full service spa and salon, and distinctive accommodations. Experience Tradition With a Twist. ... more   less 
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Also Known As:
Brown Palace Denver
Hotel Brown Palace

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