We have stayed often at the Brown, and this was disappointing overall. We did have a good dinner with room service, and of course the lobby is beautiful.
Our main complaint was that, despite two calls to housekeeping and then engineering, our room temperature remained at 72 degrees all night, which is too warm for sleeping. (The outside temperature was 68.)
The mattress was too firm, there was only one piece of soap in the bathroom.
It appears, under its new Marriott management, that the luxury and good service of the past is gone. For this price I will stay at one of the other luxury Denver hotels, which are more highly rated.
- Official Description (provided by the hotel):
- Presidents, rock stars, executives, and discerning travelers all choose the one-of-a-kind ambiance of the historically luxurious Brown Palace Hotel and Spa, Denver's only four-star, four-diamond hotel. Guests are treated to grand architecture, 6 unique dining venues, a full service spa and salon, and distinctive accommodations. Experience Tradition With a Twist. ... more less
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- Also Known As:
- Brown Palace Denver
- Hotel Brown Palace