I stayed here for 5 nights. It's ok. It is clean, and the pianist is a nice touch. But the charges for everything are unreasonable. I found out on the 5th night of my stay that the wireless code that is suppose to only work in the lobby, works in my room. I'm actually using it now. I called to complain, because I feel as if I was deceived. The manager was rude, and talked down to me. I think he could have at least offered to comp 50% of the charges. That would have made me feel better.
I wish I had figured this out the first night I was here, and I could have saved money. They charge $9/day. I have a very demanding job that requires me to stay "on the grid". It's hard for me to concentrate in a lobby.
Get the code the first night, and save your money.
I'll be back to Denver, but not this hotel.
- Official Description (provided by the hotel):
- Presidents, rock stars, executives, and discerning travelers all choose the one-of-a-kind ambiance of the historically luxurious Brown Palace Hotel and Spa, Denver's only four-star, four-diamond hotel. Guests are treated to grand architecture, 6 unique dining venues, a full service spa and salon, and distinctive accommodations. Experience Tradition With a Twist. ... more less
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- Also Known As:
- Brown Palace Denver
- Hotel Brown Palace