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“Manager Lewood excellent customer service”

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Warwick Denver Hotel
Ranked #42 of 157 Hotels in Denver
albuquerque, new mexico
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Manager Lewood excellent customer service”
Reviewed 28 January 2009

I would award the manager Lewood the best customer service award, going over and beyond his duties. I recommend this hotel to anyone, the staff at the front desk is great as well as the shuttle service. great place to stay very comfortable. The remodeling looks fantastic

  • Liked — cutomer service
  • Disliked — paying parking
  • Stayed December 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank a-tunlimitedmusic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (348)
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English first
Fort Collins, Co.
1 review
Reviewed 13 January 2009

We have stayed at the Denver Warwick several times before and have loved it. We read the prior reviews on the construction going on and hoped it was completed...and it was. There was over a $20 million dollar remodel and it shows. The pool was open and very clean. We had a quiet room with a balcony. The employees were all very friendly and the rooms very very clean. Checkout was quick on the TV.

  • Liked — It was exactly what we expected. No surprises.
  • Disliked — Nothing
  • Stayed January 2009, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vantelli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leicester
Level 3 Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 12 December 2008

Have stayed at the Warwick before, so was looking forward to going back. It's in a great location and handy for all of Denvers attractions. I was slightly miffed however that we were not advised by the hotel (and we did book direct with them) that there was going to be renovation work taking place an dthe swimming pool was closed. Not very good practice.......

  • Liked — Location
  • Disliked — Renovation work and closed pool
  • Stayed November 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank GlenLeicester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
World Citizen
2 reviews
Reviewed 18 November 2008

This place leaves much to be desired. The only reason we stayed was the proximity to the Fillmore music venue. The new management and staff is unfriendly and inept. We will never stay there again.

We stayed in a suite with a separate bedroom, a balcony, living room and bar area. After returning from a show at the Fillmore with some local friends, there was a security guard on our floor right when we got off the elevator. He proceeded to tell us that unregistered guests are not allowed after 10 p.m. (I think that it's not realy a policy, he just made that up on the spot). We didn't even make it into the suite where we had a little spread of appetizers and drinks for our guests, when he insisted that everyone needed to leave immediately. We have never been treated so rudely anywhere we've ever traveled.

A few days after informing the management of what happened, they called us to apologize and let us know that the security guard would be reprimanded, and try to get our business back, but the call seemed forced and completely ungenuine. We will never stay there again, not even after an offer of comped rooms. The Warwick is lame. Avoid it.

  • Liked — Proximity to the Fillmore
  • Disliked — Inept and unfriendly staff and service
  • Stayed October 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank musicfan01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fayetteville, AR
1 review
Reviewed 8 November 2008

What a wonderful surprise! We had an outstanding stay. The service was impeccable. The room was clean and comfortable. Great beds and pillows AND linens. Some rooms have balconies - which is a wonderful addition. You can sit outside and watch the sun set. Bathroom was nice and large. Staff went over and above to make our stay wonderful. Will definitely stay here again!

  • Liked — Great Location and Ultra Comfortable Rooms
  • Disliked — nothing
  • Stayed October 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mtbikerdiva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wales
Level 4 Contributor
35 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 18 October 2008

This is a very smart hotel about two blocks from the city centre.
We had a large room with two double beds. It was all very clean, smart and comfortable with two double beds and a flat screen tv.
There was a separate dressing room as well as the ensuite bathroom.
The buffet breakfast was excellent and the service was very attentive.

Stayed October 2008
Helpful?
Thank Quinion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 September 2008

We were pleasantly surprised! Driving upto the hotel, we were a little worried. It looks worn and uncared for on the outside, but once you step inside..the service and quality more than make up for it. We were absolutely in love with the restaurant, especially the day staff. The managers, Suzy and Brian, are a force to be reckoned with in regards to customer service. Rare finds in today's world. The rooms are enormous, and the views are fabulous. Our only complaint would be that the rooms need more light @ night. Our bellman was Jeff, and he was a beautiful smile every morning.

  • Stayed September 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Soopeh1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Warwick Denver Hotel

Property: Warwick Denver Hotel
Address: 1776 Grant Street, 2 Minutes From 16th Street, Denver, CO 80203-1211
Phone Number:
Region: United States > Colorado > Denver > Downtown
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#20 Luxury Hotel in Denver
#26 Romantic Hotel in Denver
#30 Business Hotel in Denver
#32 Family Hotel in Denver
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Warwick Denver Hotel 4*
Number of rooms: 216
Official Description (provided by the hotel):
Denver's only hotel located within the popular Uptown Neighborhood, noted for its tree-lined streets and array of independent restaurants, bars and boutiques, Warwick Denver Hotel is home to 216 spacious guestrooms. Most rooms feature private terraces, along with floor-to-ceiling windows,Complimentary high speed wifi for Warwick Members and available to all guests on sign up, smart flat screen televisions, luxurious robes and slippers, wet and mini bars with local Colorado snacks and beverages, and baths with marble finishes and designer amenities. Warwick Denver Hotel combines the finest in modern service and amenities with a storied past, housing Denver's Playboy Club throughout the 1970s and into the 1980s. Today, the hotel is home to a private, heated rooftop pool and lounge featuring panoramic views of the Denver skyline and Rocky Mountains, open year round; state-of the-art, 24-hour fitness and business centers; 24-hour in-room dining; complimentary cruiser bicycles by which to explore Denver; and a variety of services for travelers' furry companions as a proud pet-friendly property. ... more   less 
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Also Known As:
Warwick Hotel Denver
The Warwick Hotel Denver
Warwick Denver
Denver Warwick

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