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“Great Hotel, Wonderful Staff”

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The Westin Denver Downtown
Ranked #30 of 157 Hotels in Denver
Certificate of Excellence
GreenLeadersBronze level
Pueblo, Colorado
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great Hotel, Wonderful Staff”
Reviewed 4 May 2014

I have stayed at the Westin multiple times during business trips to Denver. The rooms are very clean and comfortable and the staff is wonderful. Any concerns are handled quickly and efficiently by outstanding staff members such as Adolfo, whose friendly and professional demeanor makes every stay a pleasure.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank USTRIPS2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JulieR1012, Manager at The Westin Denver Downtown, responded to this review, 16 May 2014
Thank you for providing us with feedback about your recent stay with us! I will make sure to share your comments with Aldolfo. We hope to see you the next time your travels bring you to Denver!
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (279)
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New Jersey
Level 4 Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 3 May 2014

Stayed at the Westin Downtown for a recent conference - hotel is very well maintained and convenient to the convention center and restaurants. The rooms are very large and very clean. The beds are very comfortable and the bathrooms large with good products.

The only downside are the "smokers" who loiter around the hotel. They can be very demanding in asking for money and we found them to be very aggressive. Not sure the hotel can do anything about it but don't recommend walking around the hotel at night.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank avalonsurf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JulieR1012, Manager at The Westin Denver Downtown, responded to this review, 5 May 2014
Thank you for the rating and great comments. It is nice to hear that everything went well and that you enjoyed the property. I will share your comments regarding your encounters at the nearby park with our local authorities. We hope to welcome you back soon.
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Atlanta, Georgia
1 review
Reviewed 3 May 2014

I was in town for the RIMS conference and was glad to have been able to retreat to my amazing hotel room at the Westin. Even when I checked out and headed home, I had some issues with my bank regarding my hotel bill but Gina in HR quickly and happily helped me thru the whole process. So thankful for such a considerate staff at Denver's best hotel.

Room Tip: Grab a room with the mutual balcony! So cool!
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Green Features: Love staying at a hotel with a green initiative! Was able to forego housekeeping and got a $5 voucher each day for it.
  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Christian R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JulieR1012, Manager at The Westin Denver Downtown, responded to this review, 5 May 2014
I am so happy that you had a wonderful experience here during the RIMS Conference! This kind of feedback is so great to share with our team to encourage them every day. Thanks again for the time you took to post and share your positive experience with us. Hope to see you again the next time you visit Denver.
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Las Vegas, Nevada
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 April 2014

The hotel staff and location are outstanding. Michael at the front desk was extremely accommodating. Bellmen friendly and helpful. The room was large, very clean, with comfortable bed. The pool is indoor/outdoor and you can swim the single lap lane from inside to outside. Very convenient for walking to the 16th St pedestrian mall with restaurants, stores, and tourist stops. Forgot an item in the room and Marea at the front desk carefully packed and sent it back to me. Thanks to the staff for a memorable stay.

Room Tip: Request higher floor with mountain view.
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  • Stayed April 2014, travelled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kchappytrails
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JulieR1012, Manager at The Westin Denver Downtown, responded to this review, 5 May 2014
Thank you for providing us with feedback about your recent stay with us! I will make sure to share your comments with Michael and Marea. We hope to see you the next time your travels bring you to Denver!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level 6 Contributor
135 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 28 April 2014

Caught a late flight into Denver before heading up to the mountains, so we only got to spend one night here, but it gave us a great opportunity to experience downtown Denver - right off of 16th Street in the heart of the bar-scene.

The rooms were nicely sized and the hotel staff was very friendly.

  • Stayed April 2014, travelled with friends
    • Value
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Helpful?
Thank Jig1600
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JulieR1012, Manager at The Westin Denver Downtown, responded to this review, 5 May 2014
Thank you for your kind words regarding your recent experience here. I agree; we have the best location of any hotel in the Denver area with easy access to the sports arenas, restaurants and night clubs. Thanks again for staying with us and we hope to see you soon.
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San Francisco, California
Level 6 Contributor
315 reviews
204 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
Reviewed 28 April 2014

This is hotel is located very centrally in downtown Denver. Other than the price which seemed very high for a hotel at this level and the decor which was a little worn, all the other elements met my expectations. The room was very large and had the trimmings (heavenly bed, feathery pillows, etc) which are hallmarks of Westin hospitality. The service was friendly and helpful throughout, with the large well equipped gym and great breakfast buffet as a good complement for a two night stay.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mojo2018babushka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JulieR1012, Manager at The Westin Denver Downtown, responded to this review, 5 May 2014
Thank you for your feedback, I am happy that you enjoyed our wonderful Heavenly Beds and awesome staff. This kind of feedback is so great to share with our team to encourage them every day. Thanks again for the time you took to post and share your positive experience with us. Hope to see you again the next time you visit Denver.
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Oakland, California
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 April 2014

Hands down the best hotel with the best staff and accommodations in Denver. Palms down stairs and a block from the walking mall and the stadiums. The staff is amazing and the rooms are kept impeccably clean. They provide gear for running as well as a tour with a running coach. If you like the way the place smells then you can get any of the toiletry items on Amazon and in bulk. I have a supply of lotion and shower gel. lol.

I cant say enough good about this hotel. It is my favorite and it always makes everything work. If you want an upgrade don't be afraid to ask for one. I have been put into the nicest rooms with a simple request at check in. The staff is beyond inviting and the valet crew is one of the best I've ever seen.

Room Tip: go with the suites. Best view, best layout and best bang for your buck. Enjoy the 4pm check out and...
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Green Features: I got multiple $5 coupons for keeping it green and forgoing unneeded linen changes and towel replacement. Nothing like a free cocktail for keeping it green
  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Addichron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JulieR1012, Manager at The Westin Denver Downtown, responded to this review, 29 April 2014
We love when our guests provide us excellent reviews such as yours! I will be sure to share this review with our entire staff! Please make sure to come visit us more often!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Westin Denver Downtown

Property: The Westin Denver Downtown
Address: 1672 Lawrence St., Denver, CO 80202-2010
Phone Number:
Region: United States > Colorado > Denver > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#14 Green Hotel in Denver
#15 Luxury Hotel in Denver
#17 Business Hotel in Denver
#19 Family Hotel in Denver
#33 Romantic Hotel in Denver
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Westin Denver Downtown 4*
Number of rooms: 430
Official Description (provided by the hotel):
The Westin Denver Downtown Hotel is a four-diamond hotel located in the Tabor Center, located near the famous 16th Street Mall, Colorado's leading tourist destination. ... more   less 
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Also Known As:
The Westin Denver Downtown Hotel Denver
Westin Tabor Center
Westin Hotel Denver
Westin Denver
Denver Westin

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