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“Convenient Location Friendly Staff”

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TownePlace Suites Denver Southeast
Ranked #56 of 160 Hotels in Denver
Reviewed 17 November 2013

We stayed at this facility for 8 consecutive nights and very pleased with location, staff, workout room and breakfast bar. The room rate was competitive and would stay here again. There is a nice movie theatre, food establishments all within walking distance. The only downside was our room was facing interstate and heard a bit of road noise; but otherwise very pleased with our stay. Rooms are clean with kitchenette makes it nice if one would want to prepare a small meal.

Stayed: November 2013, travelled on business
2  Thank Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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449 - 455 of 501 reviews

Reviewed 21 October 2013

I was in Denver on personal business and this hotel met my and my parents needs perfectly. It was close to our destinations and the room was nice, clean, and inviting. Though we did not spend a lot of time in the room, it worked out great. Value for the money was super as well. Breakfast both days of our stay was on par with other chains continental breakfast but it also had a different hot dish every morning, a welcome addition

Room Tip: Higher floors are always better as they tend to be more quiet. I would not say there are great view...
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  • Stayed: October 2013, travelled with family
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Thank FlyAZ2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 October 2013

Usually do well staying at any Marriott chain, not this time. Dirty hotel, stinky dark hallway, bed tilted towards middle, doors all locked throughout hotel at all times of day, but keys didn't work. Needs a renovation. Reserved for 4 nights, but left after first night. SIMPLY MEH.

  • Stayed: October 2013, travelled as a couple
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Thank Atlanta015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 October 2013 via mobile

Traveled to Denver for medical purposes. This hotel offered a discount through the hospital. Our 2 bedroom suite was modern and comfortable, but quite soiled. Drips and splashes on tables and walls, the white linens weren't exactly spotless and the carpet was not vacuumed thoroughly. The view out our windows was of a lower roof on which at least a dozen used air filters were strewn all over the roof. At the main entrance, discarded cigarettes, chewing gum, cobwebs, dirt and the like littered the alcove, despite the gentleman walking the grounds with a broom and dustpan, the full trash cans were not emptied daily.
There was ample parking, close to grocery and services, and convenient to the hospital downtown. For future medical appointments, we would stay here again, and keep our cleaning wipes handy.

  • Stayed: October 2013
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Thank Cristy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TPSGeneralManager, General Manager at TownePlace Suites Denver Southeast, responded to this reviewResponded 18 October 2013

Cristy,
Thank you for posting a review of your recent stay here at the TownePlace Suites by Marriott! We value your feedback as it helps us to improve our service and product, and -- as in your case -- uncover issues that may not have come to our attention quite as quickly. Thank you for pointing out that there were old air conditioning filters on the roof outside of your window. This was not acceptable view for any guest to have out of our suite, and I apologize that it was not found or corrected prior to your stay. In addition, I understand your distaste with the amount of cigarette butts and trash that can pile up quickly. We are continuing to overcome this issue with the large amount of families staying with us at this time of year.

We would be happy to welcome you back to our hotel for any future visits to the area, and please know that our team is always glad to attend to any issues while you are here. We want our guests to relax while staying with us, and not have to use their own cleaning wipes, so please do not hesitate in the future to contact the staff if you should need anything.

Thank you again for your specific feedback; we are always happy to take advice from our guests as it is our pleasure to serve you!

Regards,
Erica Zerbe
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 September 2013

I only spent a night here and it was borderline poor/average. There's a ton of hotels in the area, and I'll go somewhere else next time.

PROs
- plenty of space
- nice to have the mini-kitchen

CONs
- seemed a little dark/dirty/dingy (including air conditioner filters trashed on the roof out my window)
- breakfast was WEAK
- pricey
- every door was locked at all times --- makes me wonder?!

  • Stayed: September 2013, travelled on business
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Thank Berentski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TPSGeneralManager, General Manager at TownePlace Suites Denver Southeast, responded to this reviewResponded 18 October 2013

Thank you for sharing feedback regarding your recent stay with us at the TownePlace Suites Denver Southeast. All guest feedback helps us to continuously improve our business and the guest experience. We appreciate your time!

I greatly appreciate your bringing to our attention that we had air conditioning filters sitting out on the roof. This has been attended to and I apologize on behalf of the entire team for the poor appearance that was reflected here. I also apologize that the breakfast did not meet your needs. TownePlace Suites by Marriott as a brand has started to go through the process of adding a breakfast to its standards. This started as a Grab 'n Go breakfast and has evolved into adding new breakfast rooms to our hotels during renovation time. While we recently renovated and adding this Morning Break room, we understand that expectations may vary between guests. We are always happy to take suggestions on how to continue improving this new amenity.

Thank you again for your review!
Erica Zerbe
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 September 2013

We had just gotten engaged that day- total surprise- and drove 10 hours from Utah into Denver. We encountered severe flash flooding and was a bit worried. The staff were super helpful, friendly and reassuring. The room was large and comfortable and clean. The hallway on the 3rd floor smelled a bit but otherwise overall we were really impressed. We ended up eating our engagement dinner at a nearby Whole Foods prepared meal section but knowing we had a solid hotel to return to made all the difference. Highly recommend!!

  • Stayed: August 2013, travelled as a couple
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1  Thank NYCHK1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 August 2013 via mobile

I have stayed here before and everything was nothing less than excellent. I stayed here earlier this week and unfortunately chose to check out early because there was a very large group that was absolutely uncontrollable. The staff tried very hard but the noise was just too much for me. The manager did everything within her power to make it up to me. It's a great place to stay and I will return when I'm sure the group has left. The only reason they didn't get 5 stars on everything was because of the uncontrollable noise.

  • Stayed: August 2013
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Thank Dwn1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about TownePlace Suites Denver Southeast

Address: 3699 S Monaco Pkwy, Denver, CO 80237-1230
Region: United States > Colorado > Denver
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#9 Best Value Hotel in Denver
#38 Romantic Hotel in Denver
Price Range: £63 - £130 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Denver Southeast 2.5*
Number of rooms: 113
Reservation Options:
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Also Known As:
Towneplace Suites Denver Southeast Hotel Denver
Denver Towneplace Suites

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