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“No place for guests to make racist comments so loud”

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La Quinta Inn & Suites Denver Airport DIA
Ranked #63 of 157 Hotels in Denver
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“No place for guests to make racist comments so loud”
Reviewed 29 July 2012

I was walking down the hallway very early in the morning (had to catch an early flight). I heard a guest call the young lady behind the desk the "N" word. I was horrified. I was told because the guest was a "high volume" guest, that corporate didn't want to ban the guest and protect their employer. I wrote corporate and told them that profit cannot supercede doing what's right. I received a call from the hotel manager who told me things had been done and everything is OK now. I am just curious if it turned out OK for the employee. I will think twice now before I give my money to La Quinta. The hotel was great by the way, I just can't support a company who had to "decide" whether or not they are going to do the right thing. Again, no problem at all with the hotel itself. It was great!

  • Stayed March 2012
    • Value
    • Location
    • Rooms
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    • Service
Helpful?
2 Thank Keeter59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
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  • Cleanliness
Traveller tips help you choose the right room.   Room tips (107)
Date | Rating
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English first
Swainton, New Jersey
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 26 July 2012

I was pleasantly surprised by the quality of this hotel. Prompt service on check in, lovely lobby, very spacious. We stayed here because of the proximity to the airport, which proved to be a good choice. I was also very happy that the continental breakfast started at 4AM! The food was not great, but at least you got something to get you going (and coffee!). We did not use the shuttle service, so I cannot comment on it. One negative was our room was at the end of the hallway near the elevator, so you could hear the dinging of the bell whenever it stopped at our floor.

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
3 Thank Samantha P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 22 July 2012

This hotel was very clean, and modern. The room layout was a little different, but not a problem and a welcome change to the ordinary. The only downfall to my stay was I did not have shampoo in my room when I arrived.

  • Stayed July 2012, travelled on business
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Review collected in partnership with La Quinta

Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pensacola
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 22 July 2012

Property is clean, pleasant and presentable. Two computers available in lobby for public and neither would successfully print. Fixing or investigating the problem was not a concern to the employee I consulted. Called the desk 3 different times to leave a wake up call. Never answered after at least 10 rings. Finally, called from my cell, and a very pleasant person answered on the third ring. I explained that my room phone must not work and requested she call me back. She did, it worked, and finally a wake up call request submitted.

Room Tip: We are on the second floor and no problems.
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  • Stayed July 2012, travelled with family
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    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jslyPensacola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 21 July 2012

Overall everything good but breakfast was a bit of a letdown
Amazing Italian restaurant just next to the hotel. Great food and huge decorated venue. Very pleasant surprise given this area has nothing but airport hotels.

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CJWSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louisville, Kentucky
Level Contributor
43 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 16 July 2012 via mobile

We stay at this property frequently when we travel and it is consistently good. The value as well as the proximity to the airport make this a good place to stay.

Stayed July 2012, travelled with family
Helpful?
2 Thank Jim K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about La Quinta Inn & Suites Denver Airport DIA

Property: La Quinta Inn & Suites Denver Airport DIA
Address: 6801 Tower Rd, Denver, CO 80249-6327
Phone Number:
Region: United States > Colorado > Denver
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #63 of 157 Hotels in Denver
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — La Quinta Inn & Suites Denver Airport DIA 2.5*
Number of rooms: 169
Official Description (provided by the hotel):
Effective 1/10/2014 This hotel is 100% Smoke Free. ... more   less 
Reservation Options:
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Also Known As:
La Quinta Inn And Suites Denver International Airport Hotel Denver
La Quinta Denver
Denver La Quinta

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