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“Beautiful Weekend Stay” 5 of 5 bubbles
Review of The Ritz-Carlton, Denver

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The Ritz-Carlton, Denver
Ranked #8 of 154 Hotels in Denver
Certificate of Excellence
Colorado Springs, Colorado
Level Contributor
55 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Beautiful Weekend Stay”
5 of 5 bubbles Reviewed 18 November 2013

We stayed here for two nights on a weekend. It was a lovely stay. Our room was not ready at check in (4pm). The front desk staff escorted us to Elways restaurant and gave us each a free drink and appetizer and returned about 30 minutes later with keys to our room. The room was very nice, clean and large. We used the courtesy vehicle to go to the Buell Theatre even thought it's a nice walk (not in heels!) I'd definitely stay at this hotel again. It is what we expect from the Ritz.

  • Stayed November 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Klala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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781 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (138)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Denver, Colorado
Level Contributor
166 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
3 of 5 bubbles Reviewed 13 November 2013

I stayed one night at the Ritz in Denver. It is a pleasant hotel but not special. It lacked some of the amenities one would expect from a Ritz - very small soaps, no slippers etc. The carpet had a big stain in it. The rooms were good size and the bathroom was nice but I felt like I was staying in a very nice Marriott not a Ritz.

  • Stayed November 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank WorldTraveler50226
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
san francisco
Level Contributor
79 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 bubbles Reviewed 8 November 2013 via mobile

I stayed here form1 night recently. Got an upgrade which was great. Lovely staff, nice location, good service. Had drinks and dinner and was very satisfied. Bed was comfortable, bathrooms nice, large size suite. I enjoyed the food and the service in restaurant for both dinner and breakfast.
Two things I didn't like:
1. Paying a lot for the room should incl. free internet. Not happy being charged for that.
2. When turndown service came they did turndown bed but did do nothing in the bathrooms. I had some towels and running out of shampoo but nobody bothered to look into the bathroom. A bit disappointing for Ritz Carlton.
Otherwise great hotel.

Stayed October 2013, travelled on business
Helpful?
3 Thank asiatraveler1964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colorado Springs, Colorado
1 review
5 of 5 bubbles Reviewed 30 October 2013

We have the opportunity to stay here about once a year. The Club Level is an exceptional experience. We've had the pleasure of dealing with almost every aspect of this property including conference services and Elway's.

Room Tip: Club Level!
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  • Stayed September 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CRessler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leawood, Kansas, USA
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 27 October 2013 credit card Amex Cardmember Review

Splurge a little and reserve a club room. You won't be sorry. The food services are beautiful and your glass will never be empty. At one point, our concierge heard us wondering about the zoo's hours and within minutes, handed us a printout. We have stayed there twice and can't wait to go back. If you are headed to the mountains, it's ideal to spend one night to get acclimated to the altitude.

Stayed September 2013, travelled with family
Helpful?
Thank Betsy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, Texas
Level Contributor
189 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
3 of 5 bubbles Reviewed 27 October 2013

Arrival experience: Door staff (including Thomas) was exceptionally helpful. The front desk staff were less than enthusiastic. I’ve had Marriott platinum status for years. Marriott status is meaningless with the Ritz chain. We asked for a club level room, and the desk clerk consulted with her manager; she replied that Marriott status does not allow club level access at the Ritz because they are separate organizations. I expressed disappointment and noted that Marriott owned the Ritz chain and asked for reconsideration without results.

Room (general): Nice sized room, typical of upper end Marriott with nice architectural details such as crown molding. However, the carpet was shabby, stained, and worn. Large flat screen TV. Nice desk and chairs.

Bathroom: Beautiful bathroom (marble throughout), deep tub, large vanity, and great shower.

Bed: The bed was nearing the end of its useful life. It was mediocre at best.

Housekeeping: Housekeeping staff was ok. The evening housekeeper only replaced towels.

Restaurants: On site bar and restaurant. We didn’t eat in the restaurant.

Bar: Nice on site bar. I liked the small but decent Scotch whiskey collection; it’s displayed in a very attractive circular vertical display case.

Grounds: none to speak of because this is a city hotel.

Gym and Pool: large gym with variety of equipment, basketball court, and weight room. , Olympic size indoor pool, but it was not well maintained; we found a huge bandaid in the pool and other debris.

Staff attitude/service: The front desk/lobby staff were not welcoming and one member was simply rude. My wife snapped a photo of the lobby when it was empty, and one diminutive man rudely approached her stating flash photography in the lobby was not allowed because it disturbs their guests. He didn’t realize we were guests or that his statement in the context of an empty lobby was asinine. I guess Ritz Calrton doesn’t trains its employees as well as rest of the Marriott family of hotels. Based on our experience here, we will be sticking to higher end Marriott hotels that understand service rather than Ritz Calrton hotels in the future.

Parking: on site parking at $35.00/day.

Misc: Thomas the doorman was exceptionally nice and helpful. Room photos are of room 507.

About us: We’re irreverent, younger American professionals who travel regularly.

  • Stayed October 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank utfiero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Macomb, Illinois
Level Contributor
49 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 24 October 2013

Staff was very helpful and always friendly. Stayed for weekend with friends. Rooms are very nice and clean, great shower and nice towels in bathroom. Bed was very comfortable. We enjoyed a massage in the spa. Spa was simple but nicely appointed. We ate a light lunch at Elway's bar. Food was good and service was excellent. Very nice workout facility too. Hotel has a shuttle that will take you to various places around town. I left my Kindle in room. They were able to locate it and ship it back to me. You won't regret staying here.

  • Stayed October 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank work2travel54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Ritz-Carlton, Denver

Property: The Ritz-Carlton, Denver
Address: 1881 Curtis Street, Denver, CO 80202
Phone Number:
Region: United States > Colorado > Denver > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#4 Spa Hotel in Denver
#6 Luxury Hotel in Denver
#12 Business Hotel in Denver
#13 Romantic Hotel in Denver
#37 Family Hotel in Denver
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — The Ritz-Carlton, Denver 5*
Number of rooms: 202
Official Description (provided by the hotel):
Surround yourself with majestic Rocky Mountains and down-to-earth cosmopolitan delights. The Ritz-Carlton, Denver is the city's first and only AAA Five-Diamond hotel, bringing luxury to a new altitude. Whether you need to spend the day close to downtown's Financial and Business District or you want to take in the offerings of LoDo or Larimer Square, you are always just steps away from the very best that Denver has to offer. The Ritz-Carlton, Denver features 202 spacious guest rooms including 47 suites, 32 Club Level rooms and one Ritz-Carlton Suite. With the largest, newly renovated, guest rooms in the city, our Denver hotel provides sweeping views and luxury to match. The Ritz-Carlton Spa is an award-winning facility with a salon and is open to the public; the Spa is the perfect for a relaxing escape in the heart of the city. ... more   less 
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Also Known As:
The Ritz-Carlton, Denver Hotel Denver
Denver Ritz Carlton
Ritz Denver
Ritz-Carlton Denver

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