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“Wannabe Ritz :(”

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The Ritz-Carlton, Denver
Ranked #8 of 161 Hotels in Denver
Certificate of Excellence
Reviewed 1 December 2013 via mobile

After 20 years of being open, this Ritz has lost it's way. They don't follow the Ritz credo and service was atrociously awful. It's lobby is small and rooms haven't been renovated in some time. The saving grace is the porte-cache, which is beautiful.

Stayed: December 2013, travelled with friends
Thank Demetrius_John
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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650 - 656 of 986 reviews

Reviewed 30 November 2013

The experience and stay was Awesome. During an event in LODO I need a place to crash and this was it! I thoroughly enjoyed my one night stay. Room service was prompt. The bathtub was deep and Nespresso hit the spot in the morning.

Room Tip: Room 1416 is good for 1 night
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  • Stayed: August 2013, travelled on business
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Thank dMoniqueRenee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 November 2013

We stayed here for two nights on a weekend. It was a lovely stay. Our room was not ready at check in (4pm). The front desk staff escorted us to Elways restaurant and gave us each a free drink and appetizer and returned about 30 minutes later with keys to our room. The room was very nice, clean and large. We used the courtesy vehicle to go to the Buell Theatre even thought it's a nice walk (not in heels!) I'd definitely stay at this hotel again. It is what we expect from the Ritz.

  • Stayed: November 2013, travelled as a couple
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1  Thank Klala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 November 2013

I stayed one night at the Ritz in Denver. It is a pleasant hotel but not special. It lacked some of the amenities one would expect from a Ritz - very small soaps, no slippers etc. The carpet had a big stain in it. The rooms were good size and the bathroom was nice but I felt like I was staying in a very nice Marriott not a Ritz.

  • Stayed: November 2013, travelled on business
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Thank WorldTraveler50226
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 November 2013

I stayed here form1 night recently. Got an upgrade which was great. Lovely staff, nice location, good service. Had drinks and dinner and was very satisfied. Bed was comfortable, bathrooms nice, large size suite. I enjoyed the food and the service in restaurant for both dinner and breakfast.
Two things I didn't like:
1. Paying a lot for the room should incl. free internet. Not happy being charged for that.
2. When turndown service came they did turndown bed but did do nothing in the bathrooms. I had some towels and running out of shampoo but nobody bothered to look into the bathroom. A bit disappointing for Ritz Carlton.
Otherwise great hotel.

Stayed: October 2013, travelled on business
3  Thank asiatraveler1964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 October 2013

We have the opportunity to stay here about once a year. The Club Level is an exceptional experience. We've had the pleasure of dealing with almost every aspect of this property including conference services and Elway's.

Room Tip: Club Level!
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  • Stayed: September 2013, travelled on business
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Thank CRessler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 October 2013

Splurge a little and reserve a club room. You won't be sorry. The food services are beautiful and your glass will never be empty. At one point, our concierge heard us wondering about the zoo's hours and within minutes, handed us a printout. We have stayed there twice and can't wait to go back. If you are headed to the mountains, it's ideal to spend one night to get acclimated to the altitude.

Stayed: September 2013, travelled with family
Thank Betsy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Ritz-Carlton, Denver

Address: 1881 Curtis Street, Denver, CO 80202
Phone Number:
Region: United States > Colorado > Denver > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#3 Spa Hotel in Denver
#7 Luxury Hotel in Denver
#12 Business Hotel in Denver
#13 Romantic Hotel in Denver
#24 Family Hotel in Denver
Price Range: £202 - £458 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Denver 5*
Number of rooms: 202
Official Description (provided by the hotel):
Surround yourself with majestic Rocky Mountains and down-to-earth cosmopolitan delights. The Ritz-Carlton, Denver is the city's first and only AAA Five-Diamond hotel, bringing luxury to a new altitude. Whether you need to spend the day close to downtown's Financial and Business District or you want to take in the offerings of LoDo or Larimer Square, you are always just steps away from the very best that Denver has to offer. The Ritz-Carlton, Denver features 202 spacious guest rooms including 47 suites, 32 Club Level rooms and one Ritz-Carlton Suite. With the largest, newly renovated, guest rooms in the city, our hotel in Denver, Colorado provides sweeping views and luxury to match. The Ritz-Carlton Spa is an award-winning facility with a salon and is open to the public; the Spa is the perfect for a relaxing escape in the heart of the city. ... more   less 
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Also Known As:
The Ritz-Carlton, Denver Hotel Denver
Denver Ritz Carlton
Ritz Denver
Ritz-Carlton Denver

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