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Best Western Durango Inn & Suites
Ranked #15 of 34 Hotels in Durango
Reviewed 6 May 2014

The employees at the Durango Inn and Suites are, hands-down, some of the nicest, most helpful, courteous hotel employees I've ever dealt with. My 88 year-old grandmother and I traveled to Durango and everyone was so helpful and sweet to her. The breakfast surpassed our expectations (there was a full hot spread with more options than usually found at hotels in this price range). The room was clean and comfortable. I was happy to also see a mini-fridge in the room as we had snacks from our drive that we were able to keep cool.

The location of the hotel is good, just a few blocks off the main road (Camino Del Rio) and close to everything Durango has to offer.

I would definitely return to this hotel and recommend it to others.

  • Stayed: May 2014, travelled with family
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Thank OzarkMtns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
goosealina, Manager at Best Western Durango Inn & Suites, responded to this reviewResponded 24 May 2014

Thank you for your kind review. We will share your feedback with our staff. They work hard and are very dedicated. We are lucky! Recognizing their service means more than you can imagine. We hope to see you again soon! And again, thank you.

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485 - 491 of 698 reviews

Reviewed 5 May 2014

Even though the hotel is located right off the highway, there was absolutely no noise heard in the room. The suites are large and there is plenty of storage. Beds were comfy, everything was clean and in working order. The breakfast provided is delicious with many choices, although it is only available until 9 AM. Our room missed getting maid service after the first night (not sure what happened), but they did come in after the second night. We were on the second floor and had to lug suitcases up a narrow staircase....it would have been nice to have access to an elevator.

  • Stayed: April 2014, travelled as a couple
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Review collected in partnership with Best Western
Thank lmjennin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
goosealina, Manager at Best Western Durango Inn & Suites, responded to this reviewResponded 2 June 2014

Thank you so much for your feedback. We are grateful that you enjoyed your stay. It looks like we have some work to do with communication however. We do service breakfast from 6:30am to 9:30 am so I am sorry if there was a misunderstanding. We will work on that. I am also working through a different system regarding special room cleaning requests. Sometimes when the Do NOT DISTURB sign is placed in the door, we do not come back to verify service requests. We apologize you did not receive service. I am not able to investigate the specific situation as I am not able to determine your specific room number through Tripadvisor but rest assured we take the feedback seriously. We hope to see you again soon, Please feel free to call us at 970-247-3251 if we can be of further service.

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Reviewed 5 May 2014

Stayed 2 nights. Great friendly staff. Very helpful on check in. Good beds, room was very comfortable and clean. On site restaurant was nothing special. OK Mexican food but would not eat there again. No problems during stay. We would definitely stay there again when in Durango.

  • Stayed: April 2014, travelled as a couple
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Review collected in partnership with Best Western
Thank Wysnowbird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
goosealina, Manager at Best Western Durango Inn & Suites, responded to this reviewResponded 2 June 2014

Your input is greatly appreciated. We will certainly share your input with the owners of the adjacent restaurant and sincerely hope we will see you again soon.

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Reviewed 2 May 2014

The front desk people and everyone was so very friendly and helpful. They went out of there way to make our stay enjoyable. The rooms were spacious and clean and the breakfast was good. We would definently stay here again.

  • Stayed: April 2014, travelled as a couple
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Review collected in partnership with Best Western
Thank Diane R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
goosealina, Manager at Best Western Durango Inn & Suites, responded to this reviewResponded 2 June 2014

We are grateful for your review. Thank you so much. Please feel free to call us at 970-247-3251 should you be in the area again! We hope you will choose us!

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Reviewed 28 April 2014

this is a Good Hotel to stay at while in Durango, I have stayed many times year around and it is always the same:) it is close to the Historic down town and Starbucks, and the Train is a Good time, but I only went one way because of time.

  • Stayed: April 2014, travelled on business
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Review collected in partnership with Best Western
1  Thank Vernon M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
goosealina, Manager at Best Western Durango Inn & Suites, responded to this reviewResponded 2 June 2014

We cannot wait to see you again. Thank you for the review and for staying with us!

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Reviewed 18 April 2014

On a recent road trip to Chaco Culture National Historic Site in New Mexico and Mesa Verde National Park in Colorado my wife and I found ourselves staying for one night at the Best Western Durango Inn & Suites in Durango Colorado. Upon arrival we were greeted, checked in and in our room in no time at all. The facility appears just a little dated on the outside but the room was clean, modern and very comfortable with all the amenities you would expect. Our room was set back from the highway and was the type where you drive up to your door which made it very easy to unpack for the night. In the morning after a good nights sleep we had a very good breakfast of eggs, bacon, waffles, coffee and juice and even took along a few pastries for the road. My wife and I were very happy with our stay and would recommend the Best Western Durango Inn to anyone looking for a very good place to stay.

  • Stayed: April 2014, travelled with family
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2  Thank Tourist058
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
goosealina, Manager at Best Western Durango Inn & Suites, responded to this reviewResponded 28 April 2014

Thank you for your input. We are thrilled you enjoyed your stay and appreciated being able to pull up to your room and unload your luggage. We work hard to provide a good breakfast and will share your satisfaction with those involved. We sincerely hope to see you soon and encourage you to give me a call directly at 970-247-3251, next time you are in town, so that I can personally thank you for your partorange.

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Reviewed 14 April 2014

The hotel was pretty much what you'd expect for a mid-low priced motel. It's clean and comfy (typical BW style) but nothing outstanding to remark on. Staff was friendly and pleasant, room good, shower worked well, internet a bit unreliable but otherwise, more or less what I expected. Location is a bit outside of the downtown area where attractions are located.

  • Stayed: April 2014, travelled solo
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Review collected in partnership with Best Western
1  Thank execjim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
goosealina, Manager at Best Western Durango Inn & Suites, responded to this reviewResponded 28 April 2014

Thank you so much for your input and for taking the time to submit a review. We hope to see you again soon and feel free to contact me directly at 303-328-5569 when you are heading this direction. We will share with our staff, your comments regarding the cleanliness and service. Thank you for choosing us!

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Additional Information about Best Western Durango Inn & Suites

Address: 21382 Highway 160, Durango, CO 81303-6857
Phone Number:
Region: United States > Colorado > Durango
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#11 Romantic Hotel in Durango
#13 Family Hotel in Durango
Price Range: £67 - £124 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Durango Inn & Suites 2.5*
Number of rooms: 71
Reservation Options:
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Also Known As:
Best Western Durango Hotel Durango
Best Western Durango Inn And Suites
Durango Best Western

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