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“Comfortable with exceptional breakfast.”

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Best Western Plus Rio Grande Inn
Ranked #12 of 33 Hotels in Durango
Certificate of Excellence
Reviewed 8 November 2013

We were there for 4 nights and regardless of who was at the front desk they were always helpful and pleasant. The hotel is in historic downtown and easy walking distance to many restaurants and activities. The room was a typical hotel room, nothing extra special, but it was always quiet. About half of the rooms had outside entry, but there are some indoors around the pool area. The best thing of this hotel was the breakfast. It was over and above expectations and anyone-including picky eaters-could find something they like. In the evenings they also had 2 complementary drinks and chips for "paying" guests which was a nice treat. The kids could play in the pool while we relaxed on the side. The one downfall was the hot tub. While the water temperature was hot, the jets were not working. Will definitely stay here again when we are in the area.

  • Stayed: October 2013, travelled with family
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Thank ckornele
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmcha, General Manager at Best Western Plus Rio Grande Inn, responded to this reviewResponded 8 November 2013

Thank you so much for the great review. I am so sorry about the hot tub. It appears that one of the jets has sprung a leak and we are in the process of trying find exactly where the leak is so that we can repair it and get the jets running again. We are working on it and hopefully will have it fixed soon. We are happy that you enjoyed your stay with us and are pleased that you enjoyed the breakfast. We do try and address dietary needs and provide enough of a variety to offer many options for our guests. We appreciate the positive feedback and hope that you had a great time in Durango.

Mary Kay Dobson

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617 - 623 of 883 reviews

Reviewed 7 November 2013

We stayed here a couple of days before going on a hunt and one night after. Great location - close enough to walk downtown to shops. Bed was comfy, plenty of pillows and entire room (bath included) was clean. Breakfast was out-of-this world good - even strawberries and whipped cream to put on the waffles ! They also had complimentary drinks each evening. Front desk staff was friendly and helpful. I'm seriously only staying at Best Westerns from now on !

  • Stayed: October 2013, travelled as a couple
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Thank s_Zade
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmcha, General Manager at Best Western Plus Rio Grande Inn, responded to this reviewResponded 8 November 2013

Thank you for supporting the Best Western Brand. We are all individually-not corporate- owned hotels and we pride ourselves on taking great care of our guests and their needs. We are happy that you enjoyed your stay with us and hope that you had a good hunting trip. We truly appreciate the wonderful review and the great endorsement of our brand.

Mary Kay Dobson

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Reviewed 5 November 2013

The front desk checked us in so quickly. They also accommodated my request to be on the quiet side of the hotel. The continental breakfast was superior to many hotel breakfasts. You could make your own breakfast burrito, waffles, biscuits and gravy. They also had the other stuff like donuts, cereal, yogurt, etc. It was very quiet and we appreciated the happy hour after a long day.

  • Stayed: October 2013, travelled with family
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Review collected in partnership with Best Western
Thank 1319blb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmcha, General Manager at Best Western Plus Rio Grande Inn, responded to this reviewResponded 8 November 2013

Thank you very much for the great review. I am happy that you enjoyed the great service. We do go above and beyond for our guests and appreciate the positive feedback. We all feel that we have a great property and are happy that you enjoyed all that we have to offer. We do hope that your time in Durango was pleasant and that you will be back to see us again someday soon.

Mary Kay Dobson

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Reviewed 1 November 2013

What an excellent location! Leave your car in the parking lot and you can walk to all the locations! Steamworks Brewery, Ken & Sues, Henry Strater Theater, Jean Pierre Bakery. Every place on Main Street is an easy walk, even at midnight! Loved the free breakfast and the biscuits & gravy were great! The 2 free drinks in the evening weren't bad either!. The train station is just a block away. This is one of the few places I have stayed with an indoor pool that was not humid! Great value!

  • Stayed: October 2013, travelled as a couple
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Review collected in partnership with Best Western
Thank NewMexicoGirl505
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmcha, General Manager at Best Western Plus Rio Grande Inn, responded to this reviewResponded 18 November 2013

Thank you very much for taking the time to write this review. We greatly appreciate the input and the positive feedback. We do have a great location and a great property. The pool area is a wonderful asset and I am so happy that you enjoyed it. Please come back and stay with us again soon. The winter rates are lower and the downtown area is usually not as busy. Have a great Thanksgiving and again thank you very much for the review.

Mary Kay Dobson

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Reviewed 30 October 2013

This was a delightful stay, close to Durango, the railway station, and highways to other attractions. The staff was warm and courteous. The rooms comfortable and clean. All in all, we felt at home. Breakfast and staff serving was outstanding. Great job!

  • Stayed: October 2013, travelled with family
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Review collected in partnership with Best Western
Thank Peter S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmcha, General Manager at Best Western Plus Rio Grande Inn, responded to this reviewResponded 2 November 2013

Thank you for the wonderful review. We are so happy that you feel so warmly about our hotel and our staff. We do have a great product and a great staff! We all hope that you had a great time in Durango and are enjoying the fall season.

Mary Kay Dobson

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Reviewed 29 October 2013

wonderful stay & good people taking care of your needs. thanks for all the care and will tell many others to try this location out. I am proud of the changes made at this motel and will be back soon. I'ts nice to know when we return that we can count on a good experience and comfort. thanks Mary Kay and all the staff

  • Stayed: October 2013, travelled on business
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Review collected in partnership with Best Western
Thank Kerry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmcha, General Manager at Best Western Plus Rio Grande Inn, responded to this reviewResponded 2 November 2013

Thank you so much for the wonderful review. We are always so happy to see you- you brighten our day. We look forward to seeing you again and are very happy that you are enjoying your retirement.

Mary Kay Dobson

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Reviewed 27 October 2013

Tucked in behind the Train Station is a gem of a hotel. It is very comfortable, more like a Premier Class than Plus in the Best Western class. We had a lovely balcony and very generous size room with nice seating area and most pleasant decor. The staff were so friendly and helpful. It isn't visable driving into town, but well worth searching out. Town is only two blocks away with lots of restaurants and shops. Couldn't ask for more for a very good value.

Room Tip: We had a balcony room which may be a bit more expensive, but still a very good value.
  • Stayed: October 2013, travelled as a couple
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Thank LynnSeattle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmcha, General Manager at Best Western Plus Rio Grande Inn, responded to this reviewResponded 29 October 2013

Thank you for taking the time to review our hotel. We are tucked behind the train station and it is a little tricky getting here due to a couple of one way streets. Once you are here you can just park and walk to all of the venues that Durango has to offer. It makes it very convenient because it can be difficult to find a spot to park in the downtown area. The king bedded rooms with the balconies are our guest favorites. The do give one the opportunity to enjoy the outdoor scenery and the wonderful Durango weather. We do appreciate the positive feedback and hope that you return again someday in your future travels to the Durango area.

Mary Kay Dobson

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Rio Grande Inn

Address: 400 E 2nd Ave, Durango, CO 81301-5602
Phone Number:
Region: United States > Colorado > Durango
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Durango
#5 Business Hotel in Durango
#5 Romantic Hotel in Durango
Price Range: £75 - £181 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Rio Grande Inn 2.5*
Number of rooms: 102
Official Description (provided by the hotel):
Welcome to the BEST WESTERN PLUS Rio Grande Inn! Located only 1.5 blocks from the Durango & Silverton Narrow Gauge Railroad. BEST WESTERN Rio Grande Inn is perfect for the train enthusiasts of all ages. You can leave your vehicle in our parking lot and take a short to the train depot. Free HAPPY HOUR every evening from 5:30 PM to 7:30 PM. Includes(2) complimentary drinks per guest. Free HOT BREAKFAST every morning. Get your day stared right with our extended breakfast: Hot sausage, scrambled eggs, sausage gravy, biscuits, fresh fruit, yogurt, OJ and coffee. Walking distance to world class dining, galleries and amazing shopping. Some guests come for our top notch skiing. Take advantage of our GREAT location and rates when in town for business or pleasure. ... more   less 
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Also Known As:
Best Western Plus Rio Grande Hotel Durango
Best Western Durango
Durango Best Western

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