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“Hidden Gem”

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Best Western Plus Rio Grande Inn
Ranked #10 of 33 Hotels in Durango
Certificate of Excellence
Westminster, United States
1 review
“Hidden Gem”
Reviewed 28 March 2014

A surprisingly quiet hotel tucked behind the Durango-Silverton train station. Within walking distance to everything on Main St. and not far from local public transportation stops. Quiet room, even though a main highway is nearby. A great location and friendly, helpful staff. Would stay here again.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Joni J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmcha, General Manager at Best Western Plus Rio Grande Inn, responded to this review, 1 April 2014
Thank you so much for taking the time to review our hotel. We do have a great location, close to town but away from all the noise and activity on Main Avenue. We are happy that you enjoyed our hotel and all that it has to offer. We appreciate your positive feedback and your business.

Mary Kay Dobson
970-385-4980
marykay@bwriograndeinn.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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795 reviews from our community

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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Moab, United States
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 25 March 2014

This was our anniversary trip and the manager plus the rest of the staff made this one of the more relaxing visits we've had in some time. Staff is very friendly and attentive. This a must stay location. Great morning breakfast and the evening cocktails were a real bonus. The pool and spa are more for the family's enjoyment. The small patios were really a plus for us. It is walking distance to everything downtown, so you can leave you car and not have to worry about a thing. You would be amiss not to give the Best Western Plus Rio Grande Inn serious consideration for any Durango stay.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Joe B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmcha, General Manager at Best Western Plus Rio Grande Inn, responded to this review, 28 March 2014
Thank you so much for the wonderful review. We are all so happy that you enjoyed your anniversary and hope to see you again next year when that special day rolls around. We appreciate the kind words and the support you gave us in this review. Have a great year!

Mary Kay Dobson
970-385-4980
marykay@bwriograndeinn.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Phoenix, Arizona
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 18 March 2014

Basic, comfortable, all amenities, clean & great value in an ideal location to get to Purgatory for a great ski day or just flop in town and walk 2 blocks to charming downtown that includes shopping, good food, healthy food choices too, & fun breweries.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Net45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmcha, General Manager at Best Western Plus Rio Grande Inn, responded to this review, 24 March 2014
Thank you so much for the great review. We are so happy that you decided to stay in town with us. There are so many options in town for entertainment and dining and the ski resort is only a 30 minute drive from the hotel. We hope that you come back and stay with us again when you are in the Durango area. We appreciate the positive feedback and your business.

Mary Kay Dobson
970-385-4980
marykay@bwriograndeinn.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Austin, United States
1 review
Reviewed 15 March 2014

Family stayed in a Suite and really enjoyed the Best Western Rio Grande. The room was excellent, breakfast was fresh, the pool design in a centralized atrium was very cool. You can't beat the location of this hotel to historic downtown Durango. Reastaurants and shops are an easy wasy walk away.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Wayne R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmcha, General Manager at Best Western Plus Rio Grande Inn, responded to this review, 17 March 2014
Thank you for the great review. We are so happy that your family enjoyed the pool and the hotel amenities. We do have a great location for all that Durango has to offer. We are right downtown-no busy streets to cross and you can park in our lot and wander around at your leisure without having to feed a parking meter. We all hope that you will come back and stay with us again someday soon.

Mary Kay Dobson
970-385-4980
marykay@bwriograndeinn.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Durango, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 March 2014

Nice lipstick job. worn out electrical, staff doesn't respond or care. Average hotel breakfast. Requested safety items to be repaired, ignored by staff. Pay your life insurance before staying at this fire hazard. I stay at Holiday Inn when in Durango

  • Stayed February 2014, travelled on business
    • Value
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    • Cleanliness
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Review collected in partnership with Best Western

Helpful?
1 Thank Kim W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gulfport, Mississippi
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 10 March 2014

Hotel was older but in the process of upgrades. Staff was great and hotel was centrally located to downtown, within walking distance of EVERYTHING. Breakfast and happy hour were great. Hotel was very clean, and additional amenities were great.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Kathryn1956
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmcha, General Manager at Best Western Plus Rio Grande Inn, responded to this review, 17 March 2014
Thank you so much for the great review. We appreciate your taking the time to go online to review our property. It really means a great deal to all of us. We are in the process of updating our breakfast area, room vanities, adding a fitness room and updating our guest laundry area. We have added new carpeting, a new roof, and new lobby and common area furniture. We have a great convenient location, a wonderful caring staff and great amenities. Thank you for the acknowledgment. We appreciate your feedback.

Mary Kay Dobson
970-385-4980
marykay@bwriograndeinn.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Farmington, United States
1 review
Reviewed 5 March 2014

Location, service, and atmosphere were all excellent. In the middle of town with very little traffic noise. Proximity to shopping and dining is a short walk away. The view from the window was amazing. An excellent evening getaway.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Rory M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmcha, General Manager at Best Western Plus Rio Grande Inn, responded to this review, 10 March 2014
Thanks for staying with us. We do have a great property with a great location. We are happy that you were able to enjoy the view and hope that you had a relaxing getaway. We appreciate your review. Enjoy the spring!

Mary Kay Dobson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Rio Grande Inn

Property: Best Western Plus Rio Grande Inn
Address: 400 E 2nd Ave, Durango, CO 81301-5602
Phone Number:
Region: United States > Colorado > Durango
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Durango
#5 Business Hotel in Durango
#5 Romantic Hotel in Durango
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Plus Rio Grande Inn 2.5*
Number of rooms: 102
Official Description (provided by the hotel):
Welcome to the BEST WESTERN PLUS Rio Grande Inn! Located only 1.5 blocks from the Durango & Silverton Narrow Gauge Railroad. BEST WESTERN Rio Grande Inn is perfect for the train enthusiasts of all ages. You can leave your vehicle in our parking lot and take a short to the train depot. Free HAPPY HOUR every evening from 5:30 PM to 7:30 PM. Includes(2) complimentary drinks per guest. Free HOT BREAKFAST every morning. Get your day stared right with our extended breakfast: Hot sausage, scrambled eggs, sausage gravy, biscuits, fresh fruit, yogurt, OJ and coffee. Walking distance to world class dining, galleries and amazing shopping. Some guests come for our top notch skiing. Take advantage of our GREAT location and rates when in town for business or pleasure. ... more   less 
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Also Known As:
Best Western Plus Rio Grande Hotel Durango
Best Western Durango
Durango Best Western

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