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Quality Inn Durango
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Reviews (572)
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All reviewseggs to orderfront deskroom was cleanreal eggswaffleschoice hotelshot breakfastthe riverbreakfast was excellenttrolley stopcomfortable stayice machineking bedflat screen tvin townhousekeeping stafffree breakfast
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502 - 507 of 572 reviews
Reviewed 11 December 2011

The Quality Inn in Durango was a pleasant surprise. The front desk people were friendly and helpful and even called right after we checked in to see how we liked the room. The rooms were spotless, the breakfast good and our overall stay was enjoyable.

Room Tip: There are two buildings. Ask for the second building which is further away from Main Avenue, which can be heavilty traveled and somwetimes noisy. Aslo, the second building has a neat view of the Durango asteamtrain which goes right by the end of the hotel.
  • Stayed: November 2011, travelled on business
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1  Thank alhillScottsdale_az
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QualityM1, Front Office Manager at Quality Inn Durango, responded to this reviewResponded 30 December 2011

We are so glad to hear that your stay was good! Our staff here at the Quality Inn always calls to make sure you are satisfied and everything is ok with your room. We are glad you had chosen to stay with us, and hope you will see us again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 November 2011

...spent the weekend in Durango for the Black Friday shopping experience.... Have stayed here numerous times, but lately the reviews have been not so good - but it was the cheapest I could find... I've always had good luck here....

I don't know about the bad reviews because again the hotel was great. The bed was extremely comfy!!!! It was a slow night and rather empty, but the service was great - and no extra charges snuck up on me. The breakfast was very good - biscuits and gravy, waffles, cereals, bagels and cream cheese, juices - etc. It was very good ...

I'll stay again now that I know the bad reviews are unjustified ---...

  • Stayed: November 2011, travelled solo
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1  Thank KUMtngal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QualityM1, Front Office Manager at Quality Inn Durango, responded to this reviewResponded 30 December 2011

It is good to hear that you had a good stay during the busy holidays. Thank you for taking the time out of your day to write a review about our motel, it means a lot to us. We want to thank you for staying with us, and hope to see you again in the future.

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Reviewed 23 November 2011

My husband and I recently stayed at this hotel in Durango. The room was very clean, spacious, and warm. I personally loved their pillows. I usually have a hard time sleeping in hotel beds, but I slept great at this place. They have a nice big breakfast as well. The staff was also very helpful and friendly.

  • Stayed: November 2011, travelled with friends
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Thank Ariel F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QualityM1, Front Office Manager at Quality Inn Durango, responded to this reviewResponded 27 December 2011

We are so glad to hear your husband and you enjoyed your stay with us. We here at the Quality Inn try to do are best at all times to make the stay for our rest enjoyable. We hope to see you again in the future.

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Reviewed 30 October 2011

Two thumps up for this hotel. Great location, breakfast is very tasty. Nice flat screen tv.

  • Stayed: October 2011
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Thank Cozer1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QualityM1, Front Office Manager at Quality Inn Durango, responded to this reviewResponded 28 November 2011

Thank you for taking the time to write us a Trip Advisor review! We are so glad you enjoyed your stay with us. We take great pride in our custumer service and our probperty. We have just upgraded EVERY room by installing flat screen TV's so we are so glad you noticed and enjoyed that! We hope to see you again soon! Best wishes!

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Reviewed 26 October 2011

The staff is very friendly and helpful (especially Jennifer), the room was cozy and clean. I do agree that the pillows are non-functional and you do hear traffic noise most if the night, but for the price it was all in all great.

Room Tip: rooms in the back may be quieter.
  • Stayed: October 2011, travelled as a couple
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Thank Dawna C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QualityM1, Front Office Manager at Quality Inn Durango, responded to this reviewResponded 28 November 2011

Thank you for your kind words. We are glad you enjoyed your stay and that our staff was so helpful! Although our pillows are smaller (due to brand standards) we certainly could have brought you a bigger pillow as well. Never hesitate to ask our staff to help accommodate you! We're sorry that you heard traffic all night long, depending on the time of year Durango can be very busy. Thank you again for your feedback, we hope you stay with us again soon!

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