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“Wouldn't recommend”

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EconoLodge Inn & Suites - Durango
Ranked #24 of 33 Hotels in Durango
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Wouldn't recommend”
Reviewed 20 June 2013

Young lady that checked us in was nice & helpful. After late check-in, quickly discovered sheets on sleeper sofa were stained with something yellow. AC was slow in cooling down unit and too small for the room so temperature in room felt warm & stuffy throughout the night. Room smelled funny. Doors all stuck and made lots of noise opening. Wifi signal was horrible. Floor was filthy. Breakfast was lacking, orange juice machine with no OJ.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dw0301
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ehjut, Front Office Manager at EconoLodge Inn & Suites - Durango, responded to this review, 29 June 2013
We are very pleased you found our font desk agent to be friendly and helpful. Not sure why the WiFi signal would not have been strong in your room, as it is in a direct line of sight with our outdoor antenna. I truly wish we would have been permitted to come and check the air conditioning settings for you. While we are not able to offer a full hot breakfast, we do have a substantial continental breakfast which includes: waffles, hot and cold cereal, cinnamon raisin bread, wheat toast, 2 kinds of bagels, milk, juice and coffee among other things. Next time your in Durango, we look forward to serving you again.

Earl Jack
Assistant General Manager
EconoLodge - Durango
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164 reviews from our community

Traveller rating
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    38
    25
    22
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4
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Swedish first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 June 2013

Night manager had chip on his shoulder. He asked our wedding party to quiet down, which we did and apparently wasn't quiet enough. He insisted that no one could be outside on the balcony smoking after 11, and told us we needed to go to bed. What is this, Summer Camp??!?!? There are no lights out policies at motels. Then he proceeded to call the police and have people who had already gone to bed, removed from the motel. Nonsense. This man was obviously bored.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ebizaleth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ehjut, Manager at EconoLodge Inn & Suites - Durango, responded to this review, 28 July 2013
We do not have a lights out policy at our hotel. We do, however, believe that our guests should respect our other guests right to a good night sleep. We regret that in this extremely rare case, after multiple requests for these guest to quiet down and after multiple complaints from other guest who were disturbed, we were forced to call the police in order to assist us in removing these guests from the property. We truly wish a different outcome could have been reached.

Sincerely,

Earl Jack
Assistant General Manager
EconoLodge - Durango
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Travellers are raving about these Durango hotels

Thornton, Colorado
Level 4 Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 2 June 2013

Basic hotel, nothing fancy.

Check in, check out, easy no questions asked.

Room on first floor, no A/C working but had box fan for air.

Free breakfast was just donuts or cereal, very basic.

Decent bathroom, shower. Room was clean.



For one night,

  • Stayed July 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank milehigh28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LA.
Level 5 Contributor
56 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 29 May 2013

Confused by the poor ratings by others on this property. My stay was very good. Clean, comfortable room. Adequate breakfast. Good shower. Price paid seemed fair for the room that was provided. The most negative thing may be the location on the edge of town.

  • Stayed May 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank enondoug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ehjut, Front Office Manager at EconoLodge Inn & Suites - Durango, responded to this review, 2 June 2013
Thank you so much for taking the time to write a review of our hotel. We are very please that you enjoyed your stay. While our property is not in the heart of historic downtown, our location at 20th and Main does make us the closest hotel on the north side to downtown. We look forward to serving you again on your next visit to Durango.

Earl Jack
Assistant General Manager
EconoLodge - Durango
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Litchfield, Ohio
Level 3 Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 May 2013

This place was awful. Our room was not very clean, the tub was stained. The bed was uncomfortable and we were glad to be out of there after one night.
The only redeeming quality was the front desk personnel. The girl that checked us in was very friendly and helpful.
Definitely need to update the rooms. Glad we were there outside of season and only paid half of what they charge in season.

  • Stayed April 2013, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank pweber727
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ehjut, Manager at EconoLodge Inn & Suites - Durango, responded to this review, 12 May 2013
We are pleased that your encounter with our front desk staff was positive. We are deeply concerned that your in-room experience did not meet your expectations. We apologize for any discomfort you may have had with our beds. Most guest prefer our new Simmons Beautyrest pillow-top mattresses, over our old beds. We would love the opportunity to discuss the specific issues you had with the room. Please call us at 970-247-4242.

Sincerely,

Earl Jack
Assistant General Manager
EconoLodge - Durango
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Spanish Fork, Utah
Level 4 Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 10 April 2013

We stayed here on a recent road trip with the family and enjoyed our stay. The breakfast was very good. There was a good variety to eat and the kids loved it. The breakfast room was really small but sufficient for the hotel. The desk staff was nice and helpful with local area information. The rooms were a bit cramped but they had all the amenities that were needed. The bathrooms were a bit outdated but again, had everything that I needed. We wished that there was a jacuzzi to sit in after a long day driving and to entertain the kids. Overall, we had a good stay and we would stay their again, unless we were staying for more than one day.

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank thejuicejohnson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ehjut, Front Office Manager at EconoLodge Inn & Suites - Durango, responded to this review, 12 April 2013
We are pleased that you enjoyed your stay and found the staff to be friendly and helpful. We offer a wide variety of room types from a single queen bed, all the way up to a larger suite with 2 king beds and a sofa bed. We are very fortunate to have the “National Gold Award Winning” Durango Recreation Center just a few short blocks away. The Durango Recreation Center offers locals and visitors alike access to world class fitness and aquatic facilities. We look forward to see you family back in Durango.

Earl Jack
Assistant General Manager
Econo Lodge - Durango
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montrose, Colorado, United States
1 review
Reviewed 2 January 2013

The stay at the Econo Lodge was very relaxing and the people at the front desk are very helpful and friendly. The people at the front desk were able to answer any questions that I had. They also were able to guide my husband and I where the good places to eat were. Dennys is a good place to eat. Don't forget to try the zipline, it is an adventure.

Room Tip: bottom floor in corner was louder, try getting something in the middle on top floor not as nosiey,
See more room tips
  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Monique J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ehjut, Front Office Manager at EconoLodge Inn & Suites - Durango, responded to this review, 10 January 2013
We are delighted you enjoyed your stay at the Econo Lodge – Durango. With more restaurants per capita than San Francisco, Durango is truly a great place for dinning out. Durango offers a surprisingly large selection of restaurants from casual to upscale and a wide variety of ethnic cuisines. The majority of which can be easily reached using the city’s free trolly, which runs every 20 min and picks up right across the street from our hotel.

Earl Jack
Assistant General Manager
Econo Lodge – Durango
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about EconoLodge Inn & Suites - Durango

Property: EconoLodge Inn & Suites - Durango
Address: 2002 Main Ave, Durango, CO 81301-4635
Phone Number:
Region: United States > Colorado > Durango
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
Ranked #24 of 33 Hotels in Durango
Price Range (Based on Average Rates): £
Hotel Class:2 star — EconoLodge Inn & Suites - Durango 2*
Number of rooms: 41
Reservation Options:
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Also Known As:
Econo Lodge Durango
Durango Econo Lodge

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