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DoubleTree by Hilton Durango
Ranked #5 of 34 Hotels in Durango
Certificate of Excellence
GreenLeadersGold level
Reviewed 5 June 2014

We had a very nice room on the 3rd Floor, 2 separate beds, and a fridge and a microwave! Not much in Durango, but good supermarket (Albertsons) opposite which is handy for fruit/beers that you can keep cool in the fridge

  • Stayed: May 2014, travelled as a couple
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Thank Linda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter M, General Manager at DoubleTree by Hilton Durango, responded to this reviewResponded 11 June 2014

We thank you for reviewing our hotel, the DoubleTree by Hilton Durango on Trip Advisor. It is always great to get feedback from our guests. We're pleased that you enjoyed our hotel and our guest rooms. We thank you for staying with us and welcome you back when ever you are in the area.

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910 - 916 of 1,616 reviews

Reviewed 4 June 2014

Great hotel and very comfortable bed. Loved the cookies! The hotel is a couple of blocks from the downtown Durango area. Have to cross very busy street but does have pedestrian crossing areas. Free parking is a plus.

  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with DoubleTree by Hilton
Thank 999cynthiar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter M, General Manager at DoubleTree by Hilton Durango, responded to this reviewResponded 11 June 2014

We thank you for your review of our hotel, the DoubleTree by Hilton Durango on Trip Advisor. It is always a pleasure to get feedback from our guests. We agree, our Riverside rooms are the best, with the views and the sound of the river at night, its great. We welcome you back to stay again when your travels bring you back our way.

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Reviewed 1 June 2014

I stayed at this hotel for 12 nights, my room faced the road and was on the first floor. I could not hear the road noise, wish I had a room facing the river. The pool is tiny, so don't come expecting laps. The food at this hotel is terrible and way over priced, a shame because if they had decent food at reasonable prices I feel they would get more business thus make more money. With such great choices of food less than a 5 minute walk to Main St., why would anyone settle for sub-par food. This hotel is great for its location and service. My biggest problem and I think for many people it wouldn't be, is that I like to be warm, really warm while sleeping. They have set their thermostats not to get warmer than 76F and I like 78F, I would have to ask there maintenance person to come and change the temperature but every 78 hours it would revert back again, I had to do this 4 times on the trip.

  • Stayed: March 2014, travelled solo
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Thank GoldCoastFlyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter M, General Manager at DoubleTree by Hilton Durango, responded to this reviewResponded 4 June 2014

Thank you for reviewing our hotel, the DoubleTree by Hilton Durango on Trip Advisor. It is always
great to get feedback from our guests. We have referred your comments about our hotel's food to our Chef for review and improvements. We apologize that your stay was less than perfect. Our goal is to have each guest stay to their satisfaction. We hope that the next time you are in the Durango area that you would stay with us again and give us the opportunity to show you a perfect stay.

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Reviewed 1 June 2014

Overall EXCELLENT!

We stayed 4 nights at the Durango DoubleTree.
- We had a party of 7 (family of 3 and two sets of grandparents in 3 separate rooms) and we had several arrival changes which the front desk folks handled smoothly.
- The staff (front desk, housekeeping, and restaurant) were all courteous, professional, prompt and personable. Kudos to them and the management who know how to treat and talk to guests.
- Excellent views from the riverside rooms (don't remember if they cost a bit more, but we thought they were worth the price).
-- the DoubleTree is more expensive than some of the other surrounding motels/hotels but the rooms and service were clearly a cut above. We found out that they provide benefits for their full time employees (a rarity in the service industry) and we are willing to pay more to businesses that takes care of their employees. (And in-turn, their employees are a cut above.)
- About. 2-3 block walk to the train station and the Durango restaurants and shops.

We would definitely stay there again.

Room Tip: Riverside room is desirable.
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  • Stayed: May 2014, travelled with family
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Thank Billbor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter M, General Manager at DoubleTree by Hilton Durango, responded to this reviewResponded 4 June 2014

Thank you for reviewing our hotel, the DoubleTree by Hilton Durango on Trip Advisor. We always appreciate feedback from our guests. We're so pleased that you and your family had a good stay with us. We welcome you back to stay anytime.

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Reviewed 29 May 2014

We recently spent one night at the Doubletree in Durango. Although there are many other cheaper options in Durango, I decided to pay the extra money because I wanted to be on the river, so I booked a room at the Doubletree.....I have to admit, I was kicking myself afterwards because it just was not worth that extra money to walk out the balcony and look at the river versus driving five minutes to see it.

As far as the hotel goes, it is very pretty and in a great location....on the river and a very short walk to downtown. The staff was nice; not exceptional but very pleasant. We had a 2 queen room with a river view. The room was adequate in size with a small table and two comfortable chairs. It was very clean and the bed was comfortable. We had a microwave and a refrigerator; I don't think all rooms come with them though.

Breakfast was not provided unless you bought the breakfast package, which we did for $20.00. The food was very good though. The chocolate chip cookies are always good; there is coffee in the lobby in the morning but not in the evening.

Overall, we had a pleasant experience at this hotel; however, for the price paid I think I would check other options if I returned to the Durango area.

  • Stayed: May 2014, travelled with family
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Thank 388lovetravelin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter M, General Manager at DoubleTree by Hilton Durango, responded to this reviewResponded 4 June 2014

We thank you for reviewing our hotel, the DoubleTree by Hilton Durango on Trip Advisor. It is always great to get feedback from our guests -to learn how we are doing from a guest perspective. We are pleased that you enjoyed your stay. We thank you for staying with us and welcome you back again when ever your travels bring you to Durango.

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Reviewed 29 May 2014

We only stayed for one night for our first trip to Durango, so the sampling size might not be adequate. But the location, the property and the room all left a strong impression, enough to convince us that a longer stay might be in order the next time around. The location strikes a difficult balance of convenience and relaxation, as it is within a short walk from the historic downtown and also on the bank of the Animas River which is heavy with rafting traffic on the water and leisurely pedestrians. The room is specious and generously equipped with the essentials. The hallway decorations give the hotel a resort feel. The ambience in general is very relaxing. One slight complaint is noise both on the town side and on the river side during the day.

Room Tip: River view on the top floors
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  • Stayed: May 2014, travelled with family
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1  Thank Odysseydelux
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter M, General Manager at DoubleTree by Hilton Durango, responded to this reviewResponded 4 June 2014

We thank you for reviewing our hotel, the DoubleTree by Hilton Durango on Trip Advisor. It is always great to get feedback from our guests - a good way to measure our performance. We are pleased to learn that you would like to come back for a longer stay. We thank you for staying with us and look forward to your next stay with us.

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Reviewed 28 May 2014

The Double Tree hotel in Durango, Colorado has won our continued support. I had just retired and we were welcomed so graciously and a fruit plate and drinks were delivered to our room soon after we arrived. A congratulatory note signed by the front desk accompanied the fruit plate. We had a question about our door and someone came down right away to look and fix it.
The whole hotel is beautiful with a pretty entry and check-in area. Our room walked out to the Animas River not 20 yards away and a river walk right outside the door. The hotel is on the river and within walking distance to the Durango and Silverton tourist train and within and easy walk of downtown Durango. A perfect vacation trip!

  • Stayed: May 2014, travelled as a couple
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Thank 724pamelah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter M, General Manager at DoubleTree by Hilton Durango, responded to this reviewResponded 4 June 2014

We thank you for reviewing our hotel, the DoubleTree by Hilton Durango on Trip Advisor.
We appreciate your feedback regarding your stay. We're pleased to learn that your stay with us was welcoming and that you found our hotel and location a beautiful spot. We thank you for staying with us and welcome you back when ever your travels bring you to Durango again.

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Additional Information about DoubleTree by Hilton Durango

Address: 501 Camino Del Rio, Durango, CO 81301-5449
Phone Number:
Region: United States > Colorado > Durango
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Durango
#1 Green Hotel in Durango
#2 Family Hotel in Durango
#3 Romantic Hotel in Durango
Price Range: £85 - £189 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Durango 3.5*
Number of rooms: 159
Official Description (provided by the hotel):
Low-rise Hotel set on the banks of Animas River at Highways 160 & 550; convenient to Fort Lewis College & tourist attractions. ... more   less 
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Also Known As:
Doubletree Durango
Durango Doubletree

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