I like staying in Super 8's and this one was fine in all respects except one. First though, special appreciation to night desk person Leslie for an outstandingly arranged lobby breakfast items layout and keeping it clean and well managed while people came and went. Best I've seen at Super 8's. Her other customer service was superb. The problem: I kept small vial of vital eye drops for reducing pressure causing glaucoma in small room fridge, the fridge a nice Super 8 feature for keeping my med cold. However on 2nd eve (1st eve all fine) I found my drops bottle moved from fridge door to shelf near freezer and temp turned to max - my drops were froze making them unviable when thawed. Why was this done by housekeeping? The manager only gave me a 10% room credit back when potentially this would have cost me around $80 to replace at full price at pharmacy. Fortunately after much hassle at pharmacy later I was able to get me new vial of med and the insurance company made a one time exception in covering most of the cost.
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- Also Known As:
- Super 8 Motel Durango / Purgatory Hotel Durango
- Super Eight Durango
- Durango Super 8
- Durango Super Eight