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“Very unreliable internet! AND horrible sofa bed!”

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Residence Inn Durango
Ranked #19 of 34 Hotels in Durango
Certificate of Excellence
Reviewed 12 July 2013

The hotel is very nice. The food is good. The rooms are nice. BUT, if you have 4 people in your room and need to use the sofa bed, you might want to bring your own mattress. The one we had was awful. Every spring was felt. EVEN WORSE was the internet. It was on and off, then on then off......I called trouble shooting. They had me restart my computer. Still the same. I called the front desk the next night because of the same problems. Their excuse was they had a full house. Well, DUH!, you should be prepared for a full house and all the devices now carried by anyone over the age of 5 using internet. In order for my husband to get work finished that was on a deadline, we had to go to a local Starbucks. When we're paying the prices we paid for that room, we expect two comfortable beds and reliable internet! We're staying somewhere else next time.

  • Stayed: July 2013, travelled with family
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1  Thank Mindbuster73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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149 - 155 of 277 reviews

Reviewed 8 July 2013

Was there for the 4th of July, GREAT location to view the municipal fireworks. The staff was excellent, the complimentary breakfast/Happy Hour offerings were well stocked, and replenished frequently. Nice indoor pool/Hot-tub, and rooms were adequately sized for family travelers.

Room Tip: Ask for a room facing away from the pool complex, gets a little noisy if the indoor pool room window...
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  • Stayed: July 2013, travelled with family
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1  Thank tcinokc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 June 2013

We spent a long weekend in Durango for Ride the Rockies and stayed here. I did not hear any noise from other guests all weekend. It is a quiet place and our room was great. It met all our expectations. The staff was really nice to us . There are no places to eat next door,but you can go by trolley or by car to nearby places. I did not try a lot of the Breakfast menu but the French toast was good.

  • Stayed: June 2013, travelled with family
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1  Thank jesse58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 April 2013

My friend and I shared a two bedroom suite at the Durango Residence Inn the night of April 22. It was a very, very nice room! Each bedroom had its own full bath and dressing area. The common area included a living room with fireplace, a full kitchen with dishes, pots, and utensils, and a dining table with four chairs. WiFi Internet access was excellent. Breakfast the next morning was complete with breakfast breads and pastries, scrambled eggs, sausages, juices, cereals, and fruit. It is located just west of downtown Durango, a short drive to everything the town has to offer. Recommended...would definitely stay here again!

  • Stayed: April 2013, travelled with friends
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2  Thank AmerikanacUHrvatskoj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 April 2013

We stayed here during a volleyball tournament in April. The room was very spacious with a full kitchen, separate living room and 2 bedrooms/bathrooms. The only complaint with the rooms is that the walls are very thin so you can hear others. The breakfast was very good with different choices each morning. They also have a lovely happy hour Mon-Thurs with bottled beer and food! The kids loved the pool and hot tub and really enjoyed playing volleyball on the outside court. Would definitely recommend.

Room Tip: Stay on the 3rd floor to limit noise.
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  • Stayed: April 2013, travelled with family
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2  Thank pjulib
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 April 2013

We stayed here for 5 nights while visiting family. Roomy, clean and up to date, the place was a great value. Staff were friendly and went out of their way to be helpful. Daily room service was thorough. Breakfast was the usual, my kids were happy with it. It is set back just a bit from a highway, but a nice walk from downtown (with sidewalks). No complaints on any front.

  • Stayed: March 2013, travelled with family
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1  Thank VancWash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 March 2013

Typical Residence Inn quality! Location is about half a mile from the historic downtown. Easy to get in and out of.

Our room was clean and nicely set up. We stayed on the third floor to avoid the noise. Equipped with full kitchen and two flatscreen tvs.

The pool area was very nice, much larger than your average marriott pool. Pools are a must for us with two kids so they can get out their energy!

Front desk was courteous but nothing special. Best part of the stay was the friendly breakfast staff. Very accomodating and made sure the food was hot and ready.

All in all it is what you should expect from a Residence Inn.

Room Tip: Make sure you ask for the 3rd floor to avoid hearing the footsteps above you.
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  • Stayed: March 2013, travelled with family
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1  Thank tamacnab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Residence Inn Durango

Address: 21691 US Hwy 160 W, Durango, CO 81301
Region: United States > Colorado > Durango
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#7 Romantic Hotel in Durango
#7 Family Hotel in Durango
Price Range: £97 - £190 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Durango 3*
Number of rooms: 66
Reservation Options:
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Also Known As:
Residence Inn Durango Hotel Durango
Durango Residence Inn

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