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“Great Hotel”

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Comfort Inn and Suites Durango
Ranked #11 of 33 Hotels in Durango
GreenLeadersSilver level
Cleveland, Oklahoma
Level 4 Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Great Hotel”
Reviewed 5 November 2012

Stayed 3 nights and was very impressed. Quiet hotel, breakfast was good, bed was comfortable. Great if you have business south of Durango (as I did) as you get to skip the in town traffic, but was close enough that it was an easy drive to go eat. The only complaint I had was the pillows were not firm, but that is more of a preference on my part and not a problem on their part. Great place to stay! AAA rate on the room was very cheap too.

Room Tip: Room on the back side of the hotel probably helped with the traffic noise on 550 so try to get one t...
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  • Stayed October 2012, travelled on business
    • Value
    • Location
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Helpful?
1 Thank James H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patti R, General Manager at Comfort Inn and Suites Durango, responded to this review, 25 January 2013
Dear Guest,
Thank you for your great review of our hotel. We are so pleased that you were impressed and enjoyed your stay.
We work hard to accommodate many guests each day, and it is always rewarding to hear that our efforts paid off.
We hope that you will stay with us again in the near future.
Best Regards,
Comfort Inn & Suites Staff
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798 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (59)
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English first
Baltimore, Maryland
Level 5 Contributor
52 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 4 November 2012

Stayed here for two days. Conveniently located just outside of town. Friendly staff. A well-maintained property. Room was quite spacious and breakfast is what one expects from most hotel chains that serve breakfast (After all, this isn't Cracker Barrel or Bob's Evans). Would definitely recommend and stay here again!

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patti R, General Manager at Comfort Inn and Suites Durango, responded to this review, 25 January 2013
Dear Guest,
Thank you for taking the time to review your stay at our hotel. I am glad to hear that you felt our accommodations were convenient to your needs. Our staff takes great pride in providing a clean, well maintained property and we appreciate your praise.
It is great to hear you will stay with us again and recommend us to your friends.
We look forward to serving you in the future!
Best Regards,
Comfort Inn & Suites Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Windsor, Ontario
Level 5 Contributor
57 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 23 October 2012

This is a fairly nice unit that is a few miles outside of the downtown historic district and the train station. We stayed two nights and the purpose of our visit was the Durango and Silverton NGR trip. We concluded that it is overpriced by at least $20 per night (we paid $135 a night).
The elevator was very very slow and we could walk up much faster.
The room was very good and clean. Breakfast was also typical Comfort Inn but not exceptional.
Pool and spa on the main floor and very handy.
Parking spaces seemed to be narrower than others making for a tight fit.

Room Tip: Our room was on the north side and that limited noise overnight.
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  • Stayed September 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Grandriver125
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Geoff J, Manager at Comfort Inn and Suites Durango, responded to this review, 25 October 2012
Dear Guest,

Thank you for your recent review. I am glad that your room was good and clean and that you enjoyed our complimentary breakfast.
We feel that the value you receive at the Comfort Inn is in keeping with the price paid and hope that your stay was enjoyable and you had a nice time on the train and in all you experienced in beautiful Durango Colorado!
Sincerely,
Comfort Inn & Suites Staff
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Socorro, New Mexico
Level 6 Contributor
95 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 19 October 2012

We stayed two nights in July 2012 at the senior rate of $116.10 plus tax. This seems about normal cost for Durango.

This hotel is approximately 2 miles south of the train depot on US160. The room was spacious and comfortable. The staff was pleasant and helpful. Check-in was speedy. The hot breakfast was fine but, depending on when you go, it may be very busy in the breakfast area. There is no near by restaurant.

If you are riding the train, allow ample time for breakfast and travel to the train parking area.

We will likely stay here again when we visit Durango.

Room Tip: Select a room away from the lobby and ice machine.
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  • Stayed July 2012, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank VLA-traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Geoff J, Manager at Comfort Inn and Suites Durango, responded to this review, 25 October 2012
Dear Guest,
I am very happy to read your recent review. It is rewarding to hear that your stay was so pleasant. I am glad that you felt your room was spacious and comfortable, our staff was pleasant and helpful and that you enjoyed our complimentary hot breakfast!
Please visit us again soon!
Sincerely,
Comfort Inn & Suites Staff
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McMinnville, Tennessee
Level 5 Contributor
52 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 18 October 2012

We stayed two nights to do the silverton train ride. Room was pricey but seems to be the norm for Durango. This hotel is about 2 miles before you get to town, which is what we wanted. Did not really want to be in the town traffic when we came in late afternoon. Rooms and service was great what we usually expect with a comfort inn. Breakfast was the norm and consistence with all the other hotels we stayed during the week. .

  • Stayed September 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 513bpage513
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Geoff J, Manager at Comfort Inn and Suites Durango, responded to this review, 25 October 2012
Dear Guest,
Thank you for your recent review. We are very happy to hear that your stay was pleasurable. It is nice to hear that your room and our service was great! We hope you will visit us again the next time you are in beautiful Durango Colorado!
Sincerely,
Comfort Inn & Suites Staff
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Fort Collins, Colorado
1 review
Reviewed 16 October 2012

Everything about this hotel was very nice except the beds which I thought were hard and not comfortable. The rooms were spacious, clean and had a nice dining room. I would probable try a different hotel next time we visit our family in the area.

  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Geoff J, Manager at Comfort Inn and Suites Durango, responded to this review, 25 October 2012
Dear Guest,
Thank you for your recent review. I am sorry to hear you were disappointed with your bed. A good nights sleep is one of the most important amenities that we can provide. We offer Serta Quality Sleepers in all our rooms with a 24 oz. pillow top mattress pad as well. I am sorry that it was not to your liking.
We hope that all your future stays at Choice hotels will be pleasurable.
Sincerely,
Comfort Inn & Suites Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Florida
Level 6 Contributor
65 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 12 October 2012

Our extended traveling family was looking for a sound/affordable choice in Durango to accomodate our area sightseeing and as a base for the Durango-Silverton historic train ride. We were most satisfied with our selection. Yes, it is a Comfort Suites and while not dripping with expensive amenities or lobby luxuries, the room was clean and functional as we had hoped for.

I've smiled at some of the comments about the free breakfast. I've received better breakfast buffets at Hilton or Marriott properties but paid an extra $75 for the room as well! The staff at Comfort Inn assisted guests in preparing Belgian or Blueberry waffles. They kept the bins full of bagels/ danish. I was happy to see the selection of fresh fruit and three different Yogurt flavor options. If you need more than that, reach into your wallet and make a different (and MORE expensive) hotel selection in Durango.

I didn't have much experience with the front desk staff. I was rather surprised to see little Devon at the counter morning, noon and night! She is very helpful and certainly seems to put in some LOOONG hours at the Comfort Inn. Thanks for your advice & assistance.

I'll recommend this property to others as the drive into downtown is just a few minutes.

  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jrleonardfl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Geoff J, Manager at Comfort Inn and Suites Durango, responded to this review, 25 October 2012
Dear Guest,
Thank you so much for your recent review and compliments of our hotel amenities. We take great pride in every aspect of our guests stay and appreciate the rewarding comments from our satisfied guests.
We too feel that our complimentary breakfast offers many choices and our staff does and excellent job! I am very glad to hear that our desk agent was able to provide you with advice and assistance. They work very hard to ensure guest satisfaction.
We hope that you will return to the Durango Comfort Inn soon!
Best Regards,
Comfort Inn & Suites Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Inn and Suites Durango

Property: Comfort Inn and Suites Durango
Address: 455 S Camino Del Rio, Durango, CO 81303-7939
Phone Number:
Region: United States > Colorado > Durango
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Durango
#3 Green Hotel in Durango
#8 Family Hotel in Durango
#9 Romantic Hotel in Durango
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Comfort Inn and Suites Durango 2.5*
Number of rooms: 123
Official Description (provided by the hotel):
The Comfort Inn & Suites Durango is a Contemporary Award Winning AAA 3 Diamond Modern Hotel, located in the heart of picturesque Durango only 1 mile from the Train. In April 2017, the Hotel finished the Comfort Brand’s Move to Modern complete renovation of the Hotel. The results are being met with outstanding satisfaction from all travelers. We still offer the very best value for lodging in the Durango area. We just received the coveted Lux 2017 Award for Best Hotel Value in Durango. Every evening an array of complementary amenities are offered such as fruit flavored water, fresh popped popcorn, hot chocolate, & fresh baked cookies, donuts or our newest addition Brownies Every morning you are treated to an outstanding breakfast on a rotating menu with a variety of items such as Fresh Baked Pastries, Donuts, Sausage Links, Sausage Patties, Bacon, Canadian Bacon, Biscuits & Gravy, Hashbrowns, Oatmeal, Eggs, Hot Waffles with assorted flavors, Cereal, 3 Juices, fresh fruit & Yogurts. ... more   less 
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Also Known As:
Comfort Inn And Suites Durango, Colorado Hotel Durango
Comfort Inn Durango
Quality Inn Durango
Durango Comfort Inn

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