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“Great place to stay”

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Hilton Garden Inn Denver South Park Meadows Area
Ranked #5 of 23 Hotels in Englewood
Monte Vista
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great place to stay”
Reviewed 16 September 2013

From the hotel staff to the room, everything was excellent. The rooms were clean and nicely furnished. The air conditioning (it was 97F) on the day of our visit worked great and was fairly quiet. Breakfast at the resturant was excellent, even though the staff was harried due to a bus load of HS football players that showed up. This hotel was well worth the $$ and is located in a very nice area.

  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Helen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ReneeWriedt, Director of Sales at Hilton Garden Inn Denver South Park Meadows Area, responded to this review, 19 September 2013
Thank you for reviewing our hotel. We are very happy to hear that you enjoyed your stay with us. We value every guest’s feedback and continually strive to improve our service to make your next stay better than the last. We hope to have you as our guest again soon.
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635 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (65)
Date | Rating
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English first
DG
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 September 2013

This Garden is in a very quite location. The hotel and my room were in overall good condition. My room was clean and comfortable. I was however surprised at the fact the front desk staff though very nice and professional had limited experience suggesting restaurants and driving directions. In fact one of the younger staff members suggested I dine at Earls however he was unaware there’s a location within a 10 minute drive and gave me information on the location farther away. Overall good experience and next time I’m in Denver I’ll end up staying there again.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anthony D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ReneeWriedt, Director of Sales at Hilton Garden Inn Denver South Park Meadows Area, responded to this review, 16 September 2013
Thank you for your review of our hotel. We are happy to hear that overall you enjoyed your stay with us. We appreciate your feedback regarding our staff's area knowledge. This feedback allows us to improve in specific areas that directly affect our guests’ experience. We appreciate your business and look forward to your next stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Parker, United States
1 review
Reviewed 15 September 2013

While staying on a getaway with my wife on Friday, 6 Sept, 13, a fire alarm sounded at approximately 8pm. It was clear immediately that this was a false alarm and due to a technical malfunction instead of an actual emergency. The guests of the hotel, were made to leave the hotel while the fire dept arrived. While this was all understandable, what was not was the fact that the hotel staff made ZERO effort to keep guests informed of what was happening nor did they attempt to rectify the situation, such as offering a refund or a credit for another night. We were left standing in the parking lot in our pajamas for over an hour. Then the next morning while we were leaving, none of the elevators worked forcing us to carry luggage up and down 5 flights of stairs. Again, no effort was made to make amends for the situation. I travel approximately 100 nights a year on business. In the past year I have made the effort to stay at Marriotts because of the clear lack of customer service I have seen as a trend at Hilton Hotels. If you notice my honors account, I was once a platinum member, however for reasons such as the one I listed above, my loyalty will remain with Marriott. it seems that every time I give Honors a chance, they either "nickel and dime me" or pay no attention to simple customer service issues.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jason S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ReneeWriedt, Director of Sales at Hilton Garden Inn Denver South Park Meadows Area, responded to this review, 19 September 2013
First of all, I wanted to thank you for providing feedback to us on your recent stay with us. I apologize to hear that the quality of our guest services and amenities negatively impacted your stay. We're very sorry for the inconvenience that we caused you, as that is not our normal way of operating. We do value your feedback and hope that the next time you're in town you'll give us another chance to prove to you how important guest satisfaction is to us.
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colorado
Level Contributor
134 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 13 September 2013

We were stranded in Denver due to the flooding north. We picked up two nights at this little gem for $50. WELL worth it! This place is great and would easily pay double for a room here. The rooms are spacious and clean. The front desk staff was friendly and helpful. It is easy to get to from the I-25/Lincoln interchange. Nearby restaurants, shopping and movies.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank countrydoc425
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ReneeWriedt, Director of Sales at Hilton Garden Inn Denver South Park Meadows Area, responded to this review, 16 September 2013
Thank you for reviewing our hotel, we appreciate you taking the time. We are happy to hear that you enjoyed your stay with us. Our staff continuously strives for excellent customer service and every review assists us in getting there. We look forward to your next visit to our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Englewood, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 September 2013

Excellant location, excellant hotel. This is our second year at this hotel for a group of guys on a golf trip. We love the amentities, location , and the breakfast is superb. We will book here again next year. Martha Venezuela has done a great job taking care of our group

  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Ronald R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ReneeWriedt, Director of Sales at Hilton Garden Inn Denver South Park Meadows Area, responded to this review, 13 September 2013
Thank you so much for reviewing our hotel. We are delighted to hear this is your second year with us and that you continue to enjoy your experiences with us. We look forward to your return next year.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Santa Barbara, California
Level Contributor
305 reviews
179 hotel reviews
common_n_hotel_reviews_1bd8 201 helpful votes
Reviewed 10 September 2013

A GPS phone is very helpful in finding the hotel. Golf Club Course View rooms face East and get the full morning light. For that reason I wouldn't pay for the Golf Course view but it was fun to watch people searching for their balls in the rough. Reasonable sized room I would call standard, coffee maker, fridge, microwave, decent sized flat screen, desk, fluffy towels, shampoo and Kleenex, free wi-fi but no brekkie with my rate. Curiously only one lamp between two queen beds (but there is a movable lamp for the lounge chair that suffices). Unfortunately the desk is right in front of the air conditioner and is unusable unless you like arctic wind. Well equipped business center with printers, copier and free internet. Clean, well equipped with God-awful patterned rugs but that is subjective opinion. Small indoor pool and hot tub. All in all a decent place to stay.

Room Tip: Golf course view rooms face east, Garden View (freeway) face west...your choice, morning sun or afte...
See more room tips
  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gary G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ReneeWriedt, Director of Sales at Hilton Garden Inn Denver South Park Meadows Area, responded to this review, 13 September 2013
Thank you for your review of our hotel. We appreciate the feedback regarding the golf course view rooms as well as the placement of the work desk. We are happy to hear that overall you enjoyed your stay and hope that you choose to stay with us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gold Canyon, United States
1 review
Reviewed 10 September 2013

Staff was professional, entire hotel very very clean, everything was quality. Long time since I have stayed in this clean a Hotel. Pool area small but was worked wonderful for us. Breakfasts are outstanding, do not miss the omelete. Great location between I-25 and 470. Beds are comfortable and you can even adjust firmness.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Rick T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ReneeWriedt, Director of Sales at Hilton Garden Inn Denver South Park Meadows Area, responded to this review, 13 September 2013
Thank you for reviewing our hotel. We are happy to hear that you enjoyed your stay with us. We are very fortunate to have a great housekeeping team that makes our hotel look great every day, we are glad that you were able to appreciate their hard work. We look forward to your next visit with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Denver South Park Meadows Area

Property: Hilton Garden Inn Denver South Park Meadows Area
Address: 9290 S Meridian Blvd, Englewood, CO 80112-5930
Phone Number:
Region: United States > Colorado > Englewood
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Englewood
#6 Family Hotel in Englewood
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Denver South Park Meadows Area 3*
Number of rooms: 157
Official Description (provided by the hotel):
The Hilton Garden Inn South Denver hotel features the perfect location for business or leisure travel just 15 minutes from downtown Denver. Take the free shuttle to both, the Denver Tech Center or shopping or the Park Meadows Mall. Enjoy the upscale onsite dining at the Garden Grille & Bar and Pavilion Lounge. And catch the light rail from the station, steps from the hotel and be at the game, concert or shopping and downtown dining with none of the stresses of parking or finding your way. Indoor pool with hot tub and fitness center to keep your exercise regimen going. Stay connected with complimentary Wifi and a 24 hour business center. Free shuttle service available to the Denver attractions and events within five miles from hotel. ... more   less 
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Also Known As:
Hilton Garden Inn Denver South/Meridian Hotel Englewood
Hilton Garden Inn Englewood
Englewood Hilton Garden Inn
Hilton Englewood

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