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“Mostly Great”

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WoodSpring Suites Firestone
Ranked #2 of 3 Hotels in Firestone
Certificate of Excellence
Reviewed 20 November 2013 via mobile

We stayed for 7 months. Marco and Doug are awesome! The manager tended to be a little snippy with guests. The Housekeeping ladies are wonderful. They are very friendly and work hard to ensure your room is clean and tidy.

The bad: The "high speed" internet sucks.

If it snows, bring your own shovel because they DO NOT shovel the sidewalks. We even called corporate several times because the sidewalks were icy and dangerous. The sidewalks were only clean when the snow and ice melted.

Don't run out of toilet paper at midnight because they will not give you a single roll after the first one.

They only give you 2 towels and 2 washcloths for 4 people. They don't have hand towels. These are to last for 2 weeks unless you want to pay $7.50 for linen service.

There is no insulation between the rooms. It is very noisy. We had a family with bratty kids who literally ran across the floor from 7:00 am until 11:30 pm. Management would not make them be quiet not would they move them to the first floor, which would have made the most sense. We were just told, "Be patient. They're children." Apparently, our rights as paying guests to have a quiet room was never taken into consideration.

All in all, we were glad to have a place to stay in between houses.

  • Stayed: October 2013
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Thank BrianandCarla0909
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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66 - 72 of 78 reviews

Reviewed 7 May 2013

I usually stay in more conventional hotels. This was the first time I had stayed at one of this properties. I missed the little things in the room like in room coffee, an iron and iron board (they are available, but you have to get them from the office between 9-6), tvs bigger than 19inches, breakfast, daily house keeping, fresh towels, and so on. If your looking for a clean room, with a kitchen, and don't care to use the same washcloth for 7 days straight, and like your mattress without a box spring just propped up a piece of wood "for under the bed storage" this is your place. Also, the man who works the front desk has to have one of the best personalities of any person I've ever meet in a hotel. If this guy worked the front desk at ever hotel, the world would be a better and happier place.

  • Stayed: May 2013
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1  Thank jlewis80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LIPVP, Guest Relations Manager at WoodSpring Suites Firestone, responded to this reviewResponded 9 May 2013

Dear Valued Guest,
Thank you for taking the time to review our hotel As you have mentioned we are a no frills hotel...you pay for only what you use. We are however a very clean and safe property which we take much pride in. Thank you for the nice comments on our staff. We do you all feedback for positive traing tools. Thank you again and we hope to have you as a guest again

Robyn Evans
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 April 2013

The tall road sign in front of the property says Hi Speed internet---It is slower than dial-up and they charge for it!! It can take 20 minutes to get to your email. Can't do any online work from here!!
Trucks and cars back into the parking spots just feet from your ground floor room and the result is early morning warm-up noise and exhaust fumes in your room---
The management here is great, but held up by non-caring corporate leadership and greed--

Room Tip: If you want hi-speed internet go elsewhere. it is slower than dial-up. Stay in the upstairs rooms...
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  • Stayed: April 2013, travelled on business
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1  Thank Maxgasamous
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 March 2012

This was a great place to spend more than a few days at! The staff was very friendly and helpful. The room was clean and comfortable. The price was a bit high, but a hotel would have been a lot more expensive. I would reccommed this place to anyone who wants to stay somewhere for a week or more!!

Room Tip: See the mountains from the front side of the building, and smoking rooms are on the 4th floor.
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  • Stayed: February 2012, travelled with family
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Thank meandonlyme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LIPgdyer, Public Relations Manager at WoodSpring Suites Firestone, responded to this reviewResponded 29 March 2012

Dear Value Place Guest,



Thank you for posting a review of your experience at our property. Your feedback is very much appreciated, and I assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests.



Again, thanks for taking the time and have a great day!



Sincerely,
Value Place Management

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Reviewed 4 January 2012

With three types of rooms/rates to choose from, add-on amenities, or don't - You choose.
Don't expect Maserati if you rent a Chevy. The whole idea is Value - and that is what they deliver - clean rooms - full size fridge - actual cooktop - full kitchen sink - internet/cable TV - and probably some of the most comfortable (and clean) beds I've slept in (nationwide) - all for some of the best weekly rates in the country. Next trip decide - are paying for the sign out front - or the Value inside?

  • Stayed: December 2011, travelled on business
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1  Thank Scott R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LIPgdyer, Public Relations Manager at WoodSpring Suites Firestone, responded to this reviewResponded 29 March 2012

Dear Value Place Guest,



Thank you for posting a review of your experience at our property. Your feedback is very much appreciated, and I assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests.



Again, thanks for taking the time and have a great day!



Sincerely,
Value Place Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 December 2011

Its a basic small apartment as opposed to a hotel room. This includes full size appliances. Security is 24/7. They only change bed linen every 2 weeks, but if you want they will clean, and I mean CLEAN the room for a $25 fee. Fresh towels every day. You are free to cook in your room to save money. And I mean COOK, not heat up in a microwave. A favorite for contractors and engineers who travel. Many families with relatived in from out of state use it for extra rooms for family members. Note not all Value Place's are the same, they are independently owned.

Room Tip: Unless your a smoker, do not stay on the 4th floor.
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  • Stayed: November 2011, travelled on business
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1  Thank dolphingvp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 October 2011

This is by far the worst managed hotel , worst rooms, worst policies and loudest place I have ever been.

But hey there is an up side they have guests in the parking lot drinking beer on the back of their trucks!!

Oh ya you can listen to your next store neighbors every movement and through all that you get to enjoy an bad picture on a 15 in TV.

It truly is the worst stay at a hotel I have ever had and I have stayed in probably 1000"s of them.

Spend the extra $20 get some sleep-- the hotel across the hwy is old but the staff in nice, rooms are clean and the price is less!!!

  • Stayed: May 2011, travelled on business
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1  Thank john B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LIPgdyer, Public Relations Manager at WoodSpring Suites Firestone, responded to this reviewResponded 18 October 2011

Dear Value Place Guest,



Thank you for taking time to tell us about your experiences at our property. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.



At Value Place, we strive to ensure each and every guest experience is satisfying. Please know that we are taking your feedback to heart, and we are taking the appropriate measures to address the issue promptly.



Sincerely,
Value Place Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about WoodSpring Suites Firestone

Address: 11334 Business Park Cir, I-25 & Firestone Blvd. (exit 240), Firestone, CO 80504-5274 (Formerly Value Place Denver, CO)
Phone Number:
Region: United States > Colorado > Firestone
Amenities:
Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Firestone
Price Range: £47 - £84 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — WoodSpring Suites Firestone 2.5*
Number of rooms: 121
Official Description (provided by the hotel):
WoodSpring Suites Firestone is a new kind of extend-stay hotel. Our hotels are comfortable, our rooms are well-priced, and our customer service makes every guest feel welcome. If you need a hotel for a few nights, a week, or longer - you'll save more money the longer you stay with us. Now pet-friendly- see website for more details. Free wi-fi and access to guest laundry and vending help you relax while away from home. WoodSpring Suites. It's Simple. Done Better. Limited front desk hours - use a courtesy phone in the lobby or guest room for 24/7 guest support (including check-in) from our friendly staff. Extended stay hotels are different in amenities from traditional hotels. Call to learn more. ... more   less 
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