We stayed for 7 months. Marco and Doug are awesome! The manager tended to be a little snippy with guests. The Housekeeping ladies are wonderful. They are very friendly and work hard to ensure your room is clean and tidy.
The bad: The "high speed" internet sucks.
If it snows, bring your own shovel because they DO NOT shovel the sidewalks. We even called corporate several times because the sidewalks were icy and dangerous. The sidewalks were only clean when the snow and ice melted.
Don't run out of toilet paper at midnight because they will not give you a single roll after the first one.
They only give you 2 towels and 2 washcloths for 4 people. They don't have hand towels. These are to last for 2 weeks unless you want to pay $7.50 for linen service.
There is no insulation between the rooms. It is very noisy. We had a family with bratty kids who literally ran across the floor from 7:00 am until 11:30 pm. Management would not make them be quiet not would they move them to the first floor, which would have made the most sense. We were just told, "Be patient. They're children." Apparently, our rights as paying guests to have a quiet room was never taken into consideration.
All in all, we were glad to have a place to stay in between houses.
- Official Description (provided by the hotel):
- WoodSpring Suites Firestone is a new kind of extend-stay hotel. Our hotels are comfortable, our rooms are well-priced, and our customer service makes every guest feel welcome. If you need a hotel for a few nights, a week, or longer - you'll save more money the longer you stay with us. Now pet-friendly- see website for more details. Free wi-fi and access to guest laundry and vending help you relax while away from home. WoodSpring Suites. It's Simple. Done Better. Limited front desk hours - use a courtesy phone in the lobby or guest room for 24/7 guest support (including check-in) from our friendly staff. Extended stay hotels are different in amenities from traditional hotels. Call to learn more. ... more less
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