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“Pleasant stay”

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BEST WESTERN Firestone Inn & Suites
Ranked #1 of 3 Hotels in Firestone
Certificate of Excellence
Casper, WY, United States
2 reviews
“Pleasant stay”
4 of 5 bubbles Reviewed 21 March 2014

This motel is easy to get to and is pretty reasonably priced for the location. The staff of this motel is very accomodating, the rooms are nice and the breakfast was good. I was here for business but will likely stay here when we visit the area for personal trips as well.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank John V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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174 reviews from our community

Traveller rating
    87
    47
    27
    3
    10
See reviews for
75
38
12
32
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Belgrade, Montana
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 6 March 2014

The desk clerks are friendly, informational, polite & customer service oriented. Rooms were very clean & comfortable, although I think rooms with two beds should have 2 garbage cans. Breakfast was well stocked until closed & very good.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Elklady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 24 February 2014

I had an item removed out of the Mini Fridge in my room on my last day of staying at this hotel. The cost of the item wasn't much but the fact somebody removed something that was not theirs really upsets me and makes me wonder what else they may have been seaching for in my room.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
2 Thank 641georgek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FirestoneBW, Front Office Manager at BEST WESTERN Firestone Inn & Suites, responded to this review, 28 February 2014
Thank-you for your feedback here on Trip Advisor. As stated in our previous conversations we apologize once again that your opened alcoholic beverage came up missing. We have had many other members from your company stay here with us, many for extended periods of time and not one of them have ever experienced a situation like yours before. Please ask any of them and they will tell you how honest our Housekeeping staff is, they had no reason to look inside your in-room refrigerator and remove your bottle of whiskey while you were a guest here. The only time they open the refrigerators would be to clean them when a guest checks out.
Once again, we do apologize for your misplaced item, and wish you well in your future hotel stays.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Middleton, Idaho, USA
Level Contributor
45 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed 27 January 2014

This looked to be a newer hotel, but it's pretty beat up on the inside. We had 3 of our employees stay here because it beat pricing in the area, but for a 2 week stay, they were reading to get out of there. Breakfast wasn't the best, but it was food for the morning. -They do not accept pets (which was different as we usually stay with Best Western hotels), so be aware. We're Elite Diamond members, so racking up those points is always nice.

Room Tip: The only food options in/around Firestone are fast food joints. If you're looking for actual res...
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  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank OnTheRoadAgain944
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shelley E, Front Office Manager at BEST WESTERN Firestone Inn & Suites, responded to this review, 2 February 2014
Dear "On the Road Again",

Thanks for your review of our hotel while you were here for work in our area. We are pleased to hear that you found our prices to be some of the best in the area and a great value for the money, since our prices does include the Free, Hot Breakfast your employees were able to enjoy! We also hope they were able to enjoy our warm indoor pool and Spa, Fitness Center and Business Center Amenities.
The pet policy varies for each Best Western since we are all independently owned. There are several Best Westerns in our area that does accept pets, however we do hope that you will come back and stay with us and see all the upgrades we have made to our Lobby and guest rooms, not to mention earning those Best Western points, as we do appreciate you being Best Western Reward Members! Please feel free to contact us directly by calling the Front Desk at 720-494-1925. Safe Travels and Happy New Year! Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
United States
1 review
5 of 5 bubbles Reviewed 21 December 2013

we stayed at the Best Western in Firestone Colorado while on a family vacation. The staff was very nice. the staff did a lot to make sure our vacation stay was very nice. The breakfast area was always clean and the food was good. They offered a variety of items every day. The pool and fitness room were clean. The staff went above and beyond to provide us with a few toys for the children to play with in the pool.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Linda F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Garden City, Kansas
Level Contributor
9 reviews
5 of 5 bubbles Reviewed 5 October 2013

I did not have a reservation, but needed a room for the night. I tried this hotel - hotel staff was friendly and helpful. This trip was in July - it was hot and the air conditioner was on. Room smelled very fresh. The breakfast started very early - unusual, but pleasant surprise. I left before the breakfast began so I cannot comment on the quality of the food. My only complaint(s) the towels are very, very thin and the pillows were thin and lumpy. I would - and have - recommended this hotel to friends. Close access to restaurants, and right off the Interstate.

  • Stayed July 2013, travelled solo
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank Angela38726
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
Level Contributor
50 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 11 September 2013

We consider Best Western Firestone Inn & Suites to be outstanding and lived up to what we expect from Best Western. Once again we hadn’t planned in advance on this one but were happy with the late choice. Our large room lacked nothing. We asked the friendly desk clerk for a quiet room and received a room on the back side, second floor, away from freeway traffic. No traffic noise heard. We slept well on comfortable, firm queen beds with several pillows. The room and bathroom were clean with many towels. We rarely use all the towels provided, if ever. WiFi was very good. A room feature we truly like is an A/C that runs constantly all night without cycling. Quite an assortment was provided for breakfast but lacked choices of bacon, sausage, biscuits and gravy, some of my favorites. Room rate was very reasonable. We would stay here again.

Room Tip: Pick a room in back for the most quiet.
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ESD1836
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about BEST WESTERN Firestone Inn & Suites

Property: BEST WESTERN Firestone Inn & Suites
Address: 11228 Business Park Cir, Firestone, CO 80504-9540
Phone Number:
Region: United States > Colorado > Firestone
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Firestone
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — BEST WESTERN Firestone Inn & Suites 2.5*
Number of rooms: 58
Reservation Options:
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Also Known As:
Best Western Longmont
Longmont Best Western

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