We have been going to El Monte for the past 3 1/2 yrs, however tonight it definitely did not meet up to the quality of service and respect we have become acquainted with. We came for happy hour, many of the staff are familiar with us and we ordered our usual Esteban, however substituted vodka for gin. We also enjoyed the guacamole, which as usual was excellent. When we received our bill we were charged for full price on every item. When I questioned the bartender about the cost, she replied "I told you about this last week when you were here with your girlfriends". Neither myself, nor my husband have been there since May...we've been traveling and haven't had a chance. She then sent the manager who bluntly stated "there are no substitutions on the happy hour menu". Well...they did change the price of the guacamole to happy hour, however charged us full price for our drinks. I found the manager very cold, avoiding eye contact and rude. I suppose that all good things change...but sorry to see our old stomping grounds taken over by thoughtless, demeaning staff.
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