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Homewood Suites by Hilton Fort Collins
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Reviews (712)
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480
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All reviewsevening receptionbasketball courtsmall kitchengreat hoteltwo bedroom suitehome away from homefull kitchenliving arearooms are largeoatmealhot breakfastin townfront desk staffexcellent staywould stay here againpool and hot tubstaff was friendly
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421 - 426 of 712 reviews
Reviewed 17 August 2014

Our stay was wonderful. The hotel was clean and the staff was very friendly and helpful. Our room was super quiet and the food served for breakfast and the evening reception was wonderful. The only downside was the beds. The beds were too hard and very uncomfortable. My husband ended up sleeping in a chair most nights.

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
2  Thank Holly G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HomewoodFortCollins, Director of Sales at Homewood Suites by Hilton Fort Collins, responded to this reviewResponded 20 August 2014

Holly thank you for taking time to tell us about your stay at Homewood Suites Fort Collins. We are happy to hear you enjoyed your stay, but apologize you found the beds uncomfortable. We know how difficult it can be to get comfortable while away from home and are sorry we weren't able to make it a great night sleep for your husband during his time with us.

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Reviewed 6 August 2014

We were there for the Cheyenne Frontier Days just across the border. Hotels in Cheyenne jack up their prices more than double just because they can. We found the Homewood Suites and their prices were SO much better. We got a one bedroom suite because we were going to be there for six nights and wanted a full kitchen and living room. The staff was excellent, everything was clean and anything we needed was provided. They give free dinners most weeknights and the menus are posted. Breakfast was also free. Both saved us a lot of money. The hotel is in a very nice area and close to just about any store you might want. We found interesting places to see from looking in the hotel book. We would go back any time we are in the area.

My one complaint was the showerhead. I think it was installed incorrectly because it faced the back of the shower and was not adjustable. Once the water was on, it was in my face full on and there was nothing I could do about i/. It was just odd.

Room Tip: Couldn't say - we were happy with our room. There was a lot of light. If you need a handicap accessible room, DO NOT assume all showers have grab bars. Make sure you ask for one. Having a dishwasher was great.
  • Stayed: July 2014, travelled as a couple
    • Rooms
    • Service
2  Thank Travelingfools878
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adrienne T, Director of Sales at Homewood Suites by Hilton Fort Collins, responded to this reviewResponded 11 August 2014

Thank you for taking time to tell us about your stay. We are pleased to hear you enjoyed your time with us. We hope you had a great time at Cheyenne Frontier Days and hope to see you again next year!

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Reviewed 5 August 2014

We had a three-week stay because we were visiting family in Fort Collins. I liked having a comfortable, nicely decorated and reasonably spacious suite for the lengthy stay. We were out all day most days but had a nice base to return to. Plenty of shops and eateries with walking distance id you don't want to drive. Plenty of lovely things to do in town and further afield if you have a car (free carparking for staying guests). Friendly staff; breakfast was healthy and plentiful. The free light dinner for four nights each week was nothing to write home about however sometimes it was convenient to eat, rather than dining out or cooking ourselves in our suites' well-appointed kitchen. We were told that if we paid, we could bring in visitors to this light dinner. On the occassions that family joined us, we did pay but the payment isn't receipted or recorded. I din't like that but maybe that's picky. Really no complaints. A wide variey of folk were staying here - from one or a few nights to longer; couples, families, youth groups, and this place seemed to cater well for all. Nice atmosphere and nice stay.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank Mary420
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adrienne T, Director of Sales at Homewood Suites by Hilton Fort Collins, responded to this reviewResponded 11 August 2014

Mary, thank you for your feedback regarding your stay with us. We are pleased to hear you enjoyed it and had a comfortable home base while visiting family in Fort Collins. Thank you for your mention of the payment for additional dinner guests. We will be addressing this a team to see how we can better handle that for our guests. Thank you again for your time. We hope to see you again next time you are visiting family in town.

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Reviewed 5 August 2014 via mobile

We stayed at this hotel on August 4 and they put us in a room that the ac was not working, they had installed a mobile ac unit which was 1/4 of the size of what it needed to be to cool the room which stayed at 76 degrees, upon contacting the front desk we were told their was nothing they could do so I contacted Hilton.com and they had them switch us rooms but upon getting to this room the ac was not working properly either, the front desk wouldn't do anything and said we would still be charged if we went to another hotel so that's get I am leaving this review to let everyone know what our experience was. One of the workers said that 8 of their hotel rooms ac had went out and that's why they were providing the mobile ac units but they shouldn't be able to rent out the rooms if the ac is not working and for sure not if the mobile unit isn't large enough to compensate for the main ac. This hotel should by far not be ranked number 1 and the rooms weren't even that clean if the ac had been working properly. We will never stay at homewood suites in Fort Collins again!!

Stayed: August 2014
1  Thank jackie1h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adrienne T, Director of Sales at Homewood Suites by Hilton Fort Collins, responded to this reviewResponded 11 August 2014

Jackie, thank you for taking time to tell us about your stay at our hotel. We sincerely apologize for the frustration that was caused by our AC units during your stay. We are disappointed your stay was not up to our standards and will be addressing your comments with our entire staff. We do hope you reconsider staying with us again and allow us the chance to make it right. Again, thank you for taking time to share your experience and feedback with us.

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Reviewed 4 August 2014

We only stayed one night, but the room was clean, and well appointed. The front desk staff was friendly and helpful. The Food staff was nice, food was good, poor choice for the Wednesday dinner of buffalo style chicken, too spicy for families, but free is free.

  • Stayed: July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank Tammy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adrienne T, Director of Sales at Homewood Suites by Hilton Fort Collins, responded to this reviewResponded 11 August 2014

Tammy, thank you for taking time to tell us about your experience at our hotel We thank you for the feedback regarding dinner and it's spiciness. We want to make sure our dinners are enjoyed by the whole family. We hope to see you again next time you are in the area.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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