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“Good location, Nice stay, Good Value”

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Best Western Kiva Inn
Ranked #8 of 31 Hotels in Fort Collins
Certificate of Excellence
GreenLeadersBronze level
Reviewed 6 April 2014

Nothing too fancy, but the place was clean, staff were friendly and competent. Nice room with a reasonably quiet HVAC unit and a comfortable mattress. Quiet place the 3 nights we spent there. Not much of a neighborhood for a stroll, but you could walk to 3 big breweries if you wanted. By car, it's convenient to the Old Town area of Ft Collins - 'bout 5 minutes. Noticeably cheaper than in-town options. We'll stay here again when in Ft Collins.

  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Best Western
Thank William L P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kivainn, Manager at Best Western Kiva Inn, responded to this reviewResponded 22 September 2014

Thank you for filling out this survey. We do appreciate your information about the Best Western Kiva Inn in Fort Collins.

We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 970-484-2444.

Thank you again for taking the time to complete the survey.


Sincerely,

Raj Sarda
MANAGER
BEST WESTERN Kiva Inn

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337 - 343 of 511 reviews

Reviewed 6 April 2014

Excellent, very friendly staff and needed a ground floor room as both of my parents are on oxygen. They were very accommodating by putting us in the room closest to the back door. Good breakfast and would stay in this hotel again if needed.

  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Best Western
Thank Vicky T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kivainn, Manager at Best Western Kiva Inn, responded to this reviewResponded 22 September 2014

Your business is very important to us and we value your feedback. We were very glad to see that your stay was up to your standards. We hope you will come back and see us again soon.

Thank you again for taking the time to complete the survey.


Sincerely,

Raj Sarda
MANAGER
BEST WESTERN Kiva Inn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2014

Beautiful decor; great staff; comfy rooms; great breakfast. We booked there to be close to the microbreweries and enjoy an afternoon of tours and brew. It was only a mile from the hotel so we biked and thoroughly enjoyed ourselves! Later we biked a couple more blocks into Old Town Ft Collins and had an outstanding meal at Jaxx Oyster Bar. Coming back to the room was great and the coffee next morning was spot on. Will definitely be back!

Room Tip: Bring a bike to Ft Collins, especially If you intend to visit the microbreweries; the hotel is close...
See more room tips
  • Stayed: April 2014, travelled with family
    • Value
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Thank Steven R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kivainn, Manager at Best Western Kiva Inn, responded to this reviewResponded 27 September 2014

Thank you for taking the survey, by telling us what you liked about your stay and how we can improve, you are helping us deliver a great experience for guests in the future.
We are very happy to hear that you enjoyed several of our assets here at the Best Western Kiva Inn

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Raj Sarda
MANAGER
BEST WESTERN Kiva Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2014

They had excellent, friendly check-in staff. The hotel itself is well decorated in a southwestern motif. The room I had was used for sleeping and showering only so I had no need of the tv, fridge, microwave or coffee pot. The walls are bit thin as I could hear my neighbors. They are a bit far from the main parts of town but that was no issue either.

  • Stayed: April 2014, travelled with friends
    • Value
    • Location
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    • Cleanliness
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Review collected in partnership with Best Western
Thank mdominguez05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kivainn, Manager at Best Western Kiva Inn, responded to this reviewResponded 22 September 2014

Thank you for completing the survey. We are happy that you found our facility up to your standards and we hope you will come back and see us again soon.

Thank you again for taking the time to complete the survey.


Sincerely,

Raj Sarda
MANAGER
BEST WESTERN Kiva Inn

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Reviewed 28 March 2014

Booked on Priceline. When I asked for 2 beds, they charged $10.00 per day additional. The old bait and switch. On the 3rd day they did not clean the room. The person at the desk offered clean towels but no cleaning.It was like ohhhhh well.I will not stay here again and I do not recommend this old hotel. Go elsewhere.

Room Tip: Go somewhere else, or you might get a smoking room
See more room tips
  • Stayed: March 2014, travelled on business
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Thank Johjed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kivainn, Manager at Best Western Kiva Inn, responded to this reviewResponded 22 September 2014

Thank you for filling out the survey. I am sorry that your accommodations were not what you had expected. When you purchased on an online reservation organization, you simply indicate how many people will be staying, generally not how many beds. That is not the fault of the motel that you don't get two beds. We do all we can to assist when you are here and yes, we do have to charge additional for the 2nd bed.

Your business is very important to us and we value your feedback.

If I can be of assistance in the future, please don't hesitate to contact me at 970-484-2444.

Thank you again for taking the time to complete the survey.


Sincerely,

Raj Sarda
MANAGER
BEST WESTERN Kiva Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 March 2014

This hotel for the price was phenomenal-clean rooms, wonderful staff, nice decor, and substantial breakfast. We would stay here again when we are in Ft. Collins. Give this one a try and you will most definitely come back. Ft. Collins is a great town with a welcoming atmosphere and wonderful restaurants plus many fantastic breweries.

  • Stayed: March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank ojairon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kivainn, Manager at Best Western Kiva Inn, responded to this reviewResponded 27 September 2014

Thank you for taking the survey, by telling us what you liked about your stay and how we can improve, you are helping us deliver a great experience for guests in the future.
We have been replacing carpet and furniture, since the summer season. We do hope you will come back and try our Inn again.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Raj Sarda
MANAGER
BEST WESTERN Kiva Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 March 2014 via mobile

Firstly our room was clean, so things were acceptable at the least. We booked through hotwire so our room was very cheap, but somehow we ended up with a smoking room. The woman at check-in moved us to a non smoking double queen room from a smoking king but neglected to tell us that was a $10 upgrade. An upgrade, really? Thankfully the girl at checkout waived the fee. The bed wasn't very comfortable and the tv picture was average but it have us somewhere to sleep.

Stayed: March 2014, travelled with friends
Thank trekie86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kivainn, Manager at Best Western Kiva Inn, responded to this reviewResponded 22 September 2014

Your business is very important to us and we value your feedback. Beware, when you are booking online for a reservation, they are selecting the place that can get you a room at the cheapest price (number of visitors not number of beds). Unless you indicated non-smoking, could have been why you were put in a smoking room. Be sure to indicate which you want in the future.

We do what we can at the BWKiva Inn, to accommodate you, but you should understand, we are booking what was put in the computer. if you had called the booking agent back, you would have been charged an additional charge, perhaps try that next time.

We strive to make the visitor happy once they have arrived, am I am sorry that you were not satisfied.

If I can be of assistance in the future, please don't hesitate to contact me at 970-484-2444.

Thank you again for taking the time to complete the survey.


Sincerely,

Raj Sarda
MANAGER
BEST WESTERN Kiva Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Kiva Inn

Address: 1638 E Mulberry St, Fort Collins, CO 80524-3522
Phone Number:
Region: United States > Colorado > Fort Collins
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#5 Green Hotel in Fort Collins
#10 Romantic Hotel in Fort Collins
#12 Family Hotel in Fort Collins
Price Range: £59 - £129 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Kiva Inn 2.5*
Number of rooms: 62
Official Description (provided by the hotel):
Stay at this Fort Collins, Colorado hotel offering comfortable accommodations convenient to Colorado State University and Poudre Valley Hospital. Whether traveling for business or for pleasure, the BEST WESTERN Kiva Inn has it all! Nestled into the beautiful Rocky Mountains in the heart of Fort Collins, Colorado, this hotel offers guests incredible value, unbeatable amenities and a convenient location to businesses, area attractions and points of interest. The southwestern style BEST WESTERN Kiva Inn offers beautifully appointed guest rooms fully equipped with a refrigerator, microwave, LCD televisions with cable satellite television and high-speed Internet access. Junior suites and rooms with spas and mountain views are also available. Every morning guests are greeted with a complimentary deluxe continental breakfast served in the beautiful glass atrium room providing beautiful views of the sunrise. Guests will also enjoy the convenience of a steakhouse and lounge located adjacent to the hotel. Located at the gateway of the Rocky Mountains, guests staying at the BEST WESTERN Kiva Inn will enjoy spending the day exploring all that Estes Park and Rocky Mountain National Park have to offer. Nearby is the unspoiled Poudre Canyon with its renowned "Trout Route" USA. Shopping enthusiasts will enjoy this hotel's proximity to the old town shopping district. Colorado State University and Poudre Valley hospital are only five minutes from the hotel making the BEST WESTERN Kiva Inn ideal lodging for visiting family and friends. This Fort Collins hotel frequently hosts guests in town attending the Cheyenne Frontier Days and Greeley Stampede. Traveling for business? There are also several corporate locations and medical offices nearby in the corporate business corridor and industrial airpark area. The friendly, helpful staff at the BEST WESTERN Kiva Inn is ready to ensure a comfortable and memorable stay in Fort Collins, Colorado. Make a reservation today and save! ... more   less 
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Also Known As:
Best Western Kiva Hotel Fort Collins
Best Western Fort Collins
Fort Collins Best Western

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