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“Great value, luxurious remodel”
Review of Alpine Inn

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Alpine Inn
Ranked #3 of 21 Hotels in Frisco
Certificate of Excellence
Foley, Alabama
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Great value, luxurious remodel”
Reviewed 12 December 2013

A 2013 remodel has transformed this small motor inn from a clean but tattered budget property into a very stylish 1st class hostelry. The rooms are still rather compact, but now with extremely high quality fixtures (granite countertops and whoosherama TOTO toilets), 42" LG HDTVs, very comfortable bedding and linens, and even refrigerator-freezers with microwave ovens in every room. There's a new and enlarged lobby with fireplace and breakfast room with free continental breakfast....don't expect made-to-order omelets, but, hey, at the still budget price, there's enough there to fill one up before catching the Summit Stage bus out in front of the parking lot on the way to the slopes.

Room Tip: request a mountain view room...the northside rooms look out to the I70 soundwall
See more room tips
  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sam A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlpineInnFrisco, Manager at Alpine Inn, responded to this review, 30 December 2013
Sam, Thank you for choosing the Alpine Inn. We are glad our remodel and high quality fixtures did not go unnoticed. Thank you for pointing out that the breakfast is free and that there is enough to fill one up :) The Summit Stage is very convenient for our guests. We are very happy to hear that our hard work has paid off and that you enjoyed your stay with us. Thank you for your business and we hope to see you in the future!
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304 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (76)
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English first
Denver, Colorado
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 24 November 2013

I have been staying at the Alpine Inn every season for the last several years, it is my favorite hotel in Summit county. The location is unbeatable so is the price. The staff is very helpful, and I love the renovation they just completed last year.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank v1v1en
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlpineInnFrisco, Manager at Alpine Inn, responded to this review, 4 December 2013
Thank you for your repeated business throughout the years. We truly appreciate it. We are thrilled to hear that this is your place of choice when staying in Summit County! You are right, the location is great. Right across the street from the free transportation center and right behind a grocery store.
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Amherst, Massachusetts
Level Contributor
58 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 16 November 2013

Ignore the overly positive reviews as the Alpine Inn had few amenities that we could find! There are almost too many problems to list, ranging from the mini bathroom with a child-size shower/tub? and lidless tiny toilet to not providing a radio, luggage racks or even chairs to hold open suitcases (we asked and they said no), uncomfortable pillows for stomach sleepers, dangerously pointed night tables next to your head, and finally a breakfast that was packaged and worth avoiding. After two weeks of staying at wonderful places on our trip, this experience was a real step down!

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank richard414
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thornton, Colorado
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 November 2013

Stayed two nights with my family. The rooms are very nice and loved some of the room amenities. Coffee pot, not so good. Should have at least 4 cup. Where is the towel rack for the bathroom sink? Oh yes, there isn't one. Just toss it next to the sink with the single cup coffee maker. Did not think much of their continental breakfast on the maim floor next to the front desk in a small kitchen like area. Great saltwater pool. More for wading than swimming though. Same with the hot tub (two people?). The rules say to shower before entering, but there is no shower in the pool area to use before or after. (Even an open air shower would have been nice.)

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tina p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denver, Colorado
Level Contributor
37 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 28 October 2013

I booked a last minute weekend reservation on Thursday night through Expedia, for Saturday and Sunday night at the Alpine Inn , or so I thought.

Upon arriving, I was informed that I was a day late and the reservation I had made was actually for Friday and Saturday. I checked my confirmation, and sure enough, I made a mistake… "no problem", said the front desk agent, "we're not very busy". She changed the dates on the reservation, and my registration card, and I checked-in. I was embarrassed, but problem averted… I'm here at the end of October and this is a skiers hotel - there were maybe a dozen cars in the parking lot. If this had happened a couple months later, after the ski resorts had opened, I'm out of luck.

The next morning, I get a call on my cell phone (weird since I'm in their hotel, why not call me in the room)… it's the same front desk agent informing me that I'll now need to pay for Sunday night if I want to stay. I object because we had changed the reservation the day before with her affirmation in the way of her signature… and I have the registration card reflecting the change!

She's just started, of course, and it's her manager that made the decision. I ask to speak with the manager, who is not there, so she dials her on the phone. I speak with Isabel Rawson at Remax Properties on the Summit… evidently, the Alpine Inn is outsourcing the GM function to a property management company in Frisco.

Isabel retracts the reservation change made by her agent on the desk the day before, and requires the additional payment in order to stay. I advised that I had changed the reservation with the front desk, and had the card with the agent's signature - but that wasn't compelling to Isabel.

My wife and I, and our six month old daughter (that's right Isabel kicked out an infant!), promptly left… never to return again. The front desk agent was apologetic and confirmed that our room would be empty Sunday night - they were only running about 25% occupancy this time of year.

This is really sad. The Alpine Inn owners (Lester and Eva Warpecha) have obviously spent some money on renovations… having worked as a vendor in the hotel business, I'd guess maybe $20k a room? Probably a 40 room property? The point being, they spent easily $500k in renovations, and definitely improved the structure… but did nothing about the service. A much better experience is provided by nearby chain properties, like Best Western or Holiday Inn, because they have strict franchisee customer service standards!!!! You can't have an rented and absentee GM and keep those flags.

As long as Isabel and REMAX properties of the Summit are running it, the Alpine Inn will remain just another mountain budget hotel of the Interstate.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dave5280
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlpineInnFrisco, Manager at Alpine Inn, responded to this review, 31 October 2013
Dear David Redpath,
I want to thank you for giving us a high rating on our rooms and cleanliness. I understand from your review on TripAdvisor that you were troubled with your stay.

You made a reservation through Expedia for October 25 and 26. Here are the terms and conditions you agreed to when booking the room online through Expedia: “This reservation is non-refundable and cannot be changed or canceled.” Did you try to contact Expedia? I would hope that you could understand that my hands are tied and we cannot make alterations to reservations booked through a third party. In case of a No Show we are not required to hold your reservation, however we did.

While this is not an excuse, the front desk agent is new and she did not know how to handle the situation due to its rarity. She mentioned that she would need to check to see if you would need to pay for Sunday since this was not a part of your reservation. Within 10 minutes of you checking in the front desk agent tried to call your room, however, your phone was off the hook. This is why she reached out to you on your cell phone.

You are quite wrong in stating that Alpine Inn outsources the GM function to Remax. Remax is my second job. I work 40+ hours a week at the Alpine Inn and to call me an absentee and “rented” GM is an insult.

We strive for great customer service and do everything in our power to create an enjoyable experience for our guests. We have been family owned and operated for 15 years, which is why many of our guests stay with us and keep coming back.
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Orange County, CA
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 22 October 2013 via mobile

We stayed at the Alpine Inn as a one night stop over on a road trip. We didn't expect much from the Inn or from Frisco as we were traveling between seasons. But the Alpine Inn was rated well and the price was right.

We were amazed by the inn. The decor was modern and lovely, the room was spacious and so clean, and the staff was extremely hospitable. After a long drive the indoor pool and spa was very welcome. Frisco itself was incredibly beautiful. We walked 7 miles partially around the lake and through town. We were bummed we only had one night to enjoy Frisco and fully intend to make this a destination in the future.

Stayed October 2013, travelled as a couple
Helpful?
1 Thank amillers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlpineInnFrisco, Manager at Alpine Inn, responded to this review, 31 October 2013
Thank you for choosing the Alpine Inn. We greatly appreciate your business. We are thrilled that you enjoyed our recent renovations and appreciated the hard work our staff puts in on a daily basis. We hope to see you again as it was very nice to meet you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Colorado Springs, Colorado, United States
Level Contributor
52 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 20 October 2013 via mobile

It looks pretty non-descript from the I-70 exit, so we were surprised how nice it is inside. The previous reviews I read on hotels.com were right on. Service was friendly, room was nice and clean, convenient location. We didn't go to the pool, or to the breakfast the next morning. If I had to come up with a complaint, it would be the odd noises from down the hall at random times throughout the night and in the morning. Ice machine? Dryer? Couldn't figure it out but it wasn't that big of a deal. Definitely recommend and we'll stay here again.

Stayed October 2013, travelled as a couple
Helpful?
Thank Rachel D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlpineInnFrisco, Manager at Alpine Inn, responded to this review, 21 November 2013
Thank you for choosing the Alpine Inn and taking the time to leave us a review. We are glad that you found the room to be clean. We hope to see you in the future as well.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Alpine Inn

Property: Alpine Inn
Address: 105 Lusher Court, Frisco, CO 80443
Region: United States > Colorado > Frisco
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 21 Hotels in Frisco
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Alpine Inn 2.5*
Number of rooms: 37
Official Description (provided by the hotel):
The Alpine Inn has just finished its remodel in January 2013! All interiors and exteriors have been renovated to bring you your new and improved home away from home in the heart of the mountains. The contemporary yet comfortable guest rooms include all new furnishings and bedding, granite counter tops, flat screen TVs, newly installed tubs, toilets and tiles and necessities such as refrigerators, microwaves, coffee makers, and hair dryers are now available in every room. Whether you are staying with the Alpine Inn for business or pleasure, black out curtains, free WiFi, and RFID keycards are sure to make your stay more comfortable and secure. Outside of guest rooms, Alpine Inn is proud to offer complimentary continental breakfast in the expanded breakfast area, guest laundry, vending area, and a guest computer in the lobby. For skiers and snowboarders, we now have a ski tuning room to prepare you for your mountain needs and a grand fireplace in the lobby to warm up after a day on the slopes. The spacious lobby allows guests to relax and choose from multiple sitting areas and continue to take advantage of the free WiFi. If you are looking to relax in another manner, the remodeled pool and hot tub are sure to do the trick! Alpine Inn is conveniently located off I-70 exit 203 and is sure to make your mountain stay warm and welcoming. ... more   less 
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Also Known As:
Alpine Hotel Frisco

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