The staff was GREAT! so friendly and very accomodating and personalble. The location was great and the rate was reasonable. They allowed pets which was a bonus but when we got there I imemdiately needed to blow my nose and I went to flush it down the toilet and someone else's poop floated up from who-knows-how-many-days ago!! The toilet then broke on us and the whole room smelled terribly the next morning. The whole room was rather run down and there was a fair amount of mildew in the shower.
Chelsey, we thank you very much for the review. We are happy to hear that our staff met and fulfilled your expectations, although embarrassed to hear about that unfortunate event that happened during your visit. We are sorry that that situation occurred during your stay, as our goal is to please every guest to the fullest every time they visit. We will make sure to tell the HK staff to be more aware of this and of the shower cleanliness as well. We also just recently renovated every single room at our hotel including new granite table tops, furniture, and new carpeting! So, we hope you get to come check us out next time you make it up here!