We just had our second visit to the Canverns and it was an enjoyable experience. I would have loved a more informative and educational tour of the caves; the tour guide focused primarily on how cool the "Wild" tour is, the history of the cave and pet names for random formations. The adventure park was basically deserted and lines were non existent. We had a good time playing laser tag with new friends, watching 4D movies and doing the Alpine Coaster. Make sure to bring gloves and hats for the Alpine Coaster in the cooler months!
Customer service is highly variable at the Caverns- James, the supervisor, was amazing with his knowledge, enthusiasm and competence; a few of the other employees were lacking in those qualities.
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