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Residence Inn Glenwood Springs
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Reviews (431)
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All reviewsfull kitchenfire pithot springsbedroom suitegreat place to staysausage pattieshome away from homeindoor pool and hot tubtop floorholiday weekendmountain viewearly checkcomfortable roomsfree breakfastthe breakfast areashort drivefront desk staff
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208 - 213 of 431 reviews
Reviewed 12 July 2014

Spacious and nicely appointed king suite with separate seating area, dining space, work surface (desk with good lighting and power outlets, as well as a wired Internet connection), and kitchenette (with full-sized refrigerator). Breakfast was crowded and poorly managed (a bagel slicer would have made life easier and helped eliminate some of the crumbs), with plastic utensils and decent selection. Milk and cookies in the lobby (the Thursday evening special) were a nice touch.

  • Stayed: July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
1  Thank Nevet1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason K, General Manager at Residence Inn Glenwood Springs, responded to this reviewResponded 26 August 2014

Dear Nevet1,

Glad to hear you enjoyed your stay at our hotel. Took your recommendation and got a slicer for the bread section of our breakfast. Hope to see you back in Glenwood Springs in the near future.

Best Wishes,

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Reviewed 7 July 2014

We stopped here on a trip home from Mount Rushmore and were extremely pleased with the location, suite and service. Suite was tastefully and comfortably decorated. Bed was extremely comfortable. Staff was friendly, efficient and helpful. Breakfast was better than most.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank SrGrammyLinda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason K, General Manager at Residence Inn Glenwood Springs, responded to this reviewResponded 11 July 2014

Dear SrGrammyLinda,

All of us appreciate you stopping by and staying with us on your cross-country trip. It was great to hear that our hotel exceeded all your expectations. Best wishes for a safe journey and come see us again on your back west!

Sincerely,

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Reviewed 7 July 2014 via mobile

I love going to RIs but this one had a bad breakfast the biscuits and gravy was just awful. The staff was great and helpful especially Barbie Jean. Although when you recommend a resturants make sure to know when they do not deliver. Really other than that a good place not worth the price though.

Stayed: July 2014
1  Thank jolemo376
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason K, General Manager at Residence Inn Glenwood Springs, responded to this reviewResponded 11 July 2014

Dear jolemo376,

Thank you for giving us your valuable feedback during your stay at the Residence Inn. I want to apologize for the issues your encountered, especially pertaining to the breakfast. We are working with our food vendors to ensure the quality is always consistent and at a high standard. We hope to have the opportunity in the future to accommodate you again.

Sincerely,

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Reviewed 7 July 2014

First, the staff is beyond friendly. We had one room service glitch and the day manager was on it like a rat on a cheeto. They seemed eager to take our business and made us feel happy about being there. Its a Residence Inn so it's hard to get cranky when the price is right, they offer a free BBQ and beer on three week nights, a nice pool and a great outdoor area with a gas fire. The room and kitchen was always clean and had everything you expect. It's up in the area where you can walk to a Target, a few restaurants and some other nicer stores. It was crowded on a July 4 weekend but that's a good thing.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank mandem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason K, General Manager at Residence Inn Glenwood Springs, responded to this reviewResponded 11 July 2014

Dear mandem,

Thank you so much for reviewing our hotel. Your "rat on a cheeto" line got us all laughing but is exactly what we try to accomplish for all our guests. We strive to be the best in room cleanliness and service and was great to hear we delivered. Enjoy the summer and see you soon at the Residence Inn!

Best Wishes,

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Reviewed 6 July 2014

Hubby & I decided it was time we checked out Glenwood Springs, Colorado. After a 3 hour drive up I 70 west from Denver, we arrived at The Residence Inn by Marriott.

The people in our party included myself, Hubby, our daughter and 2 grandsons, one which is 6 years old, and the other only 1 year old. We wanted enough room to comfortably accommodate all of us and so hubby was able to secure us a 2 bedroom, 2 bath suite. The suite had two good sized bedrooms with king sized beds, 2 full baths, and fully equipped kitchenette. We also asked for and received a pack and play for the 1 year old to sleep in. The rooms were nicely furnished and decorated, and very clean.

In the mornings breakfast is served in the nicely appointed lobby area. There was hot oatmeal, make your own waffles, cereal, muffins, sausage, etc. This is included in your room cost. This was a huge help and nice for us with the 2 small kiddos as they wake up starving. In the evenings, on some evenings, they had "dinner" in this lobby area as well and served beer. We did not partake in this preferring to eat dinner out.

There is a fitness room and a pool with a hot tub, that would be my only complaint, the pool was freezing! Even my 6 year old grandson complained, and he loves to swim! They really need to warm that up!

This was a perfect hotel for a family vacation. Everyone we encountered at the hotel were very nice and helpful. Hope to return again someday.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank tamstrat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason K, General Manager at Residence Inn Glenwood Springs, responded to this reviewResponded 11 July 2014

Dear tamstrat,

We appreciate your feedback during your family trip to Glenwood Springs. It was very nice to hear that the Two Bedroom suite fit your families needs and allowed everyone to enjoy all that Glenwood Springs has to offer. I will have my maintenance team check the tempature to ensure we are within the required range. Have a great summer with your grandkids and come see us again soon!

Sincerely,

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