I stay here for work but used it for a group trip. The group reservation people never called us back (4 calls) and we then booked with the front desk. When I checked in, I had all reservations numbers because we had made name changes to the reservations. The front desk staff had major issues finding the reservations and when they finally did, could not figure out how to give me the rate I booked. Someone came to help and that was worked out, but Marriott is a big company and should be providing better training for their employees. It took 20 minutes to get checked in. I called to get copies of the receipts (that should have been emailed automatically) and it took 5 days to get them because they said the manager had to do it.
The rooms are standard Courtyard rooms, the walk-in shower is very leaky (design problem). The hotel is near some restaurants (Chili's). No coffee in the lobby as I am usually accustomed to in a Courtyard.More
- Free Wifi
- Free Parking