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“Great hotel and service. ”

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Holiday Inn Express Glenwood Springs
Ranked #16 of 23 Hotels in Glenwood Springs
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great hotel and service. ”
Reviewed 9 November 2013 via mobile

The room was nice and clean, comfortable beds, the staff was really friendly and courteous from the time we got there and the fresh cookies were a nice touch. The free breakfast was actually very good with plenty of options. Overall we had a good time, we'll definitely go back.As usual Holiday Inn did not disappoint.

Stayed November 2013, travelled with friends
Helpful?
1 Thank Flavius G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hixglenwoodgm, General Manager at Holiday Inn Express Glenwood Springs, responded to this review, 14 November 2013
Thank you Flavius G,

I will make the entire staff aware and of your comments from your recent stay here at our hotel. They will be delighted and happy to read your comments. Thank you for staying with us and please come see us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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245 reviews from our community

Traveller rating
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    51
    17
    9
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • French first
  • German first
  • Russian first
  • Any
English first
Denver
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 21 October 2013

A great stay in Glenwood. Room was very clean, as was the shower, linens and bathroom. Thought it was weird to not have a sink in the bathroom though. Oh well, a little quirk. Price was average for the area. The breakfast buffet was good too. They had great coffee 24 hours. Will stay here again next time I'm there!

Room Tip: If you can stay in the middle of the building choose that. We were by the South exit and whenever s...
See more room tips
  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank LincolnVet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hixglenwoodgm, General Manager at Holiday Inn Express Glenwood Springs, responded to this review, 14 November 2013
Thank you jimmcma,

Your feedback is invaluable. I have made a note about the the lack of a sink in the bathroom, and we are striving to provide clean rooms for all our guests. We are happy you enjoyed the breakfast and the coffee. We look forward to your return visit. Thank you for Staying with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Asheville, North Carolina
Level Contributor
208 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 20 October 2013

The hotel and staff were a real pleasure, room was great and the included breakfast was excellent. Would definitely stay here again! They were within walking distance of the Hotsprings and Downtown. Pool and Hot tub were perfect.
I was traveling on a BMW touring motorcycle and they even went as far as allowing me to keep it under the front canopy out of the weather. This was really appreciated!

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jimmcma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hixglenwoodgm, Manager at Holiday Inn Express Glenwood Springs, responded to this review, 21 October 2013
Hello jimmcma,

Thank you for staying with us, we are so happy you enjoyed your stay with us. I will make the staff aware of your compliments.

Please come see us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wake Forest, North Carolina
Level Contributor
84 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 17 October 2013

This is a Holiday Inn Express and a cheaper price for the area but not as nice as usual. The electrical outlets pulled out of the wall, bathtub liner was plastic and creaked when standing in it. Bathroom door was warped and bowed. The bathroom with toilet and tub was very small with no place to put toiletries. The room was clean and the staff was very nice and helpful. It was safe and quiet so I guess the basics were covered.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank redbirdgirl1965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hixglenwoodgm, Manager at Holiday Inn Express Glenwood Springs, responded to this review, 21 October 2013
Thank you for your feedback redbirdgirl1965,

We appreciate your business and hope to see you again. We are doing are best, we are in the process of fixing up our property.

Thank you for staying with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St. Paul, MN
Level Contributor
151 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed 27 August 2013

We didn't care for this hotel at all. It is old and needs a major overhauling. The location is not very nice, and sits too close to the hotel next door. In a dirty parking lot, lots of cigarette butts, etc. Pool area VERY SMALL! No privacy at all.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank luvscats
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hixglenwoodgm, General Manager at Holiday Inn Express Glenwood Springs, responded to this review, 29 August 2013
Thank you luvscats, we are planning to clean things up here. Please give us another try in the future. Thank you for staying with us.
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Canada
Level Contributor
83 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 8 August 2013 via mobile

Spent two nights here. Very good customer service. Julio at the front desk very helpful. Manager was vg too. Rooms comfortable. Beds good. Breakfast good although breakfast eating area is small. We ate on the patio Nxt to the pool. Good weather so this was ok. Overall better than avg hie. Well done

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DJRCanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hixglenwoodgm, Manager at Holiday Inn Express Glenwood Springs, responded to this review, 13 September 2013
Thank you for your response DJRCanada, I will make Julio aware of his good customer service. Please come see us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Colorado Springs, Colorado
Level Contributor
81 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 16 July 2013

This hotel was fine. The rooms are clean and well maintained. The walls are really thin and make sure you are not close to the elevator which seemed to ding all night. The breakfast was good but the area was crowded. My husband said the eggs were better than usual. The location was good. It is a 15 - 20 minute walk into the business part of town where most of the restaurants are located.

Room Tip: Away from the elevator!
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  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank JoAnneV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hixglenwoodgm, General Manager at Holiday Inn Express Glenwood Springs, responded to this review, 13 September 2013
Thank you JaAnneV, thank you for your feedback. Please come see us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Glenwood Springs

Property: Holiday Inn Express Glenwood Springs
Address: 501 W 1st St, Glenwood Springs, CO 81601-2962
Phone Number:
Region: United States > Colorado > Glenwood Springs
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 23 Hotels in Glenwood Springs
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Glenwood Springs 2.5*
Number of rooms: 65
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel Glenwood Springs (Aspen Area). Whether traveling on business or on pleasure, this Glenwood Springs Hotel is the perfect choice offering free Smart Hot Buffet Breakfast, free Complimentary Wireless High-Speed Internet and the best hotel value in the Glenwood Springs / Aspen area! Convenient location just four blocks from the famous Hot Springs Pool. Adjacent to the Glenwood Caverns Adventure Park, Glenwood Springs newest area attraction open year around . Conveniently located near Ski Sunlight Resort or enjoy Aspen / Snowmass Ski Resort just 40 minutes from the hotel. Many restaurants and entertainment venues within a few blocks of the hotel. Ask about our packages! Group room rates also available by calling the hotel direct. ... more   less 
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Also Known As:
Holiday Inn Express Glenwood Springs Hotel Glenwood Springs
Holiday Inn Glenwood Springs
Glenwood Springs Holiday Inn

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