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“Nice Service in a Nice Hotel”

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Hampton Inn Glenwood Springs
Ranked #3 of 23 Hotels in Glenwood Springs
Certificate of Excellence
London, United Kingdom
Level Contributor
158 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
“Nice Service in a Nice Hotel”
5 of 5 bubbles Reviewed 3 November 2011

We stayed a a family of 4 in one room at the Hampton Inn Glenwood Springs. The room was large with two King beds and a separate sofa so we never felt cramped in the room as you do in many other hotels.
The service was good and friendly.
They gave us lots of extra towels to use at the Hot Springs so saved us from paying for them. Basic breakfast, good beds.

  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mrthom1316
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hamglenwoodgm, General Manager at Hampton Inn Glenwood Springs, responded to this review, 18 January 2012
We appreciate the feedback given in this review and are always anxious to hear comments from our guests so we may continue to improve our product and services.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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639 reviews from our community

Traveller rating
    390
    181
    49
    16
    3
See reviews for
256
209
22
79
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (47)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
albuquerque
Level Contributor
104 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed 31 October 2011

We stayed in a "suite" (room 202) with three beds and a separate pull out sofa. It had a small fridge and microwave, facing the side and back of the property. It was very large, although no door separating the king bed from the rest of the room for some reason. The indoor pool and hot tub were nice. Breakfast was small but standard. A good choice overall.

  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vcabq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hamglenwoodgm, General Manager at Hampton Inn Glenwood Springs, responded to this review, 3 November 2011
"A wonderful room"

We are always pleased to receive feed back. Thank you for you thoughts on the suite you stayed in. We look forward to you return visit.

Keno Rodriguez
General Manager
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Colorado Springs, Colorado
Level Contributor
68 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed 27 October 2011

Very clean and quiet hotel. Good value. 2 minutes driving distance to downtown with all the shops and restaurants.

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Masha0429
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hamglenwoodgm, General Manager at Hampton Inn Glenwood Springs, responded to this review, 3 November 2011
"Clean and quiet"

We have a tenured housekeeping staff, with us at the Hampton Inn Glenwood Springs Colorado. They take much pride in the work they do at the hotel.

Thank you,

Keno Rodriguez
General Manager
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Punta Gorda, Florida
1 review
5 of 5 bubbles Reviewed 27 October 2011

We usually stay at Hampton Inns when travelling because of the great accommodations and services, but this hotel is outstanding. There were some problems with our reservation when we booked it by telephone through Hilton Honors, but upon arrival the general manager,Keno, and desk clerk,Trevor, went out of their way to handle our reservation. They called Hilton Honors to assist in straightening out our reservation, offered us a choice of rooms with various accommodations, checked to assure that we were satisfied with the room, provided us with free tickets to the local gondola, extended our check out time and even gave us a gift certificate to the local rib restaurant because we had been inconvenienced. This type of service is outstanding, and we will definitely return when in the area. The hotel is clean and well maintained, walking distance to town and local attractions, convenient to the highway, and a great value for the price.

  • Stayed August 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Barb_PG33950
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hamglenwoodgm, General Manager at Hampton Inn Glenwood Springs, responded to this review, 3 November 2011
"Outstanding service"

We enjoy taking care of our guest, we strive to exceed expectations. Problems may arise and to help resolve them as quickly as possible, so you our guest can enjoy the stay.

Keno Rodriguez
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
6 reviews
5 of 5 bubbles Reviewed 17 October 2011

I stayed here for a girl's weekend. There was a total of 6 girls and we stayed in the suite with 2 queen beds and a king bed. The bed were nice, the room was clean and the staff was friendly and helpful. The only downside is that there was only 1 bathroom, which is not ideal with 6 women. I would stay here again.

Room Tip: Suites are right next to lobby, breakfast and coffee, pools, work out room and located one the main...
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  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dazzilyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hamglenwoodgm, General Manager at Hampton Inn Glenwood Springs, responded to this review, 3 November 2011
"Sweet Suite"

We are very glad to hear you enjoyed your suite and the Glenwood Springs area.

Keno Rodriguez
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Denver, Colorado
Level Contributor
29 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 16 October 2011

First off, we arrived three hours earlier than check-in and the host happily found us a room that was ready at the time. There was a small problem with the bathroom door (a sliding bathroom door) that didn't allow the door to completely cosed, and since we were heading out for a late lunch in town, reported it to the desk. When we returned two hours later, it was repaired. This hotel is modern, the rooms are over-sized, the beds and pillows very comfortable, and you just can't beat the customer service from staff. The pool and hot tub area is extremely clean, and though the pool itself is not very large, the hotel is so close to the Hot Springs (which is why you go to Glenwood, right?) that it's not a hinderance. The property is also one block from the Adventure Tramway which makes it a breeze getting to that attraction. The complimentary breakfast was superb and included bagels, sweet rolls and muffins, waffles, cheese omeletes, turkey sausage, potatoes, cereal, juices and milk. Coffee, tea and hot chocolate is available 24 hours and they serve freshly baked cookies in the evening. A++++!

  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank srquil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hamglenwoodgm, General Manager at Hampton Inn Glenwood Springs, responded to this review, 3 November 2011
These folks treat you right"

We are glad you enjoyed your stay and hope to see you very soon again.

Keno Rodriguez
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Longmont, Colorado
Level Contributor
43 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 4 October 2011

Loved the rooms here. Nice different floor plans and colors. Great tvs in the rooms.Very clean and comfortable. The beds and pillows were great. The breakfast buffet was very good with a lot of choices. A good location and the rooms are quiet. Yes the air conditioner does make some noise but nothing that bothered our sleep. We were very happy with our stay here. Also close to restaurants and other areas of Glenwood Springs. Friendly and nice front desk. Didn't have time to experience the hot tub or pool on site. Don't miss the choclate chip cookies or coffee in the lobby. Highly recommend a stay here and would go back when in this area.

  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cyn106
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hamglenwoodgm, General Manager at Hampton Inn Glenwood Springs, responded to this review, 3 November 2011
"Great Stay"

Thank you for spending time with our hotel and glad you enjoy the freshly baked cookies.

See you next time!

Keno Rodriguez
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Glenwood Springs

Property: Hampton Inn Glenwood Springs
Address: 401 West First Street, Glenwood Springs, CO 81601
Phone Number:
Region: United States > Colorado > Glenwood Springs
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Glenwood Springs
#2 Family Hotel in Glenwood Springs
#4 Romantic Hotel in Glenwood Springs
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn Glenwood Springs 2.5*
Number of rooms: 70
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Expedia, Hotels.com, Hilton Hotels Direct, Odigeo, TripOnline SA, Traveltool, S.L.U., Evoline ltd, Cancelon and HotelQuickly so you can book your Hampton Inn Glenwood Springs reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Glenwood Springs Hotel Glenwood Springs
Glenwood Springs Hampton Inn

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